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    Epic Car Wash

    4.0 (4 reviews)
    Closed 8:30 am - 6:00 pm

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    11 months ago

    All I will say is...I wont go back. Car and windows still had dirty areas. Very poorly done for a $25 car wash. Very disappointing.

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    2 years ago

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    2 years ago

    Such a great experience! Epic service, efficient and friendly! Love getting my car washed here! They do an awesome job!

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    2 years ago

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    Zips Car Wash - Look at the dirt still on the rims! My goodness for $17.75

    Zips Car Wash

    (37 reviews)

    So since Zips would not refund my money on their very poor car wash, I called the BBB to file a…read morecomplaint. They felt I should of been offered a refund, but that grievance did not warrant a complaint. Especially after I had submitted a Yelp Review warning other customers. They suggested calling my credit card company. Sure glad I did because after explaining everything, the credit card company issued a "dispute" to Zips car wash. I told my credit card company I had dozens of emails and pictures. The account rep. said to retain them, just in case they needed them, but they were refunding my $17.75. Personally in my opinion, if Zips would have apologized the first time and refunded my money; that would have been the end of it. Unfortunately, they dragged their feet stonewalling me and frankly this is the type of business that should not be in business!

    On June 23, 2023, I was passing through Rosewell on my way to Texas when I stopped for a car wash…read moreat Zips on N Main. The drive up payment machine didn't work. The attendant had to charge the transaction inside the office. I specifically said, "I only want a single car wash, not a membership." He came back with my card and receipt indicating a single car wash for $10.78 was charged to my card. The car wash attendant barely sprayed the bug filled front bumper before I entered the car wash. The car wash was mediocre at best. I will not use this car wash again; because it was subpar and I live in Texas. But the main reason I won't use Zips Car Wash is... On July 26th, I checked my credit card activity, there were daily attempts, starting July 23, from Zips #173 to charge my credit card $48.52! They were all declined, thank goodness. I called my credit card company to get a contact number for Zips, but it was not listed in their transaction data. I requested the card be canceled and a new one issued. I thought that would solve the problem. But nooooo! The daily attempts still showed up on my credit card account from July 27 to August 2. How frustrating and stressful to open the credit card app and see a red triangle and the word "Declined" on several line items. I tried calling the Zips #173 location, but it connects to an outsourced customer service call center. It was so frustrating. The rep asked for a lot info. I inquired why all that info was needed if I did not sign up for a membership? She said to research the system. Then she said "I see your membership, you must have forgotten you signed up." WTF! She canceled the membership and told me to remove the RF tag from my vehicle since the membership was canceled. What!?! Poor customer service from start to the finish.

    Epic Car Wash - carwash - Updated July 2026

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