Our Rumi character was 45 mins late, which pushed my party longer, then took another 15 minutes to set up because her speaker wasn't connecting. She had games and my children got burnt out because she kept going without a break. I had to ask her to take a break so they could open presents. Then when leaving, she was parked and kids were nearby and saw her rip her wig off as soon as she got in her car. I had parents complain. read more

I rely heavily on reviews when choosing products and services, though I don't often leave them myself. In this case, however, I felt it was important to share our experience. Unfortunately, our experience with Epic Characters was very disappointing. The Grinch character we hired appeared unprepared and extremely awkward to the point we questioned whether he was under the influence of something. Most of the participation had to be prompted and encouraged by us. Although the performer brought an autograph photo pack, he did not sign or distribute the photos during the party and then left without taking the photo pack with him. The photos themselves prominently featured the company's website and phone number, which made them feel more like advertisements than keepsakes. To ensure the children still had something meaningful to take home, we cut off the advertisements and wrote notes on the photos ourselves. Additionally, the performer took out his cell phone during the party and left it visible, which drew attention from the children and disrupted the experience. The costume also appeared low quality, with noticeable gaps that broke character. Overall, the service lacked professionalism, preparation, and engagement. Given the cost, it did not meet reasonable expectations, and I would not recommend this company. For comparison, we have previously hired characters from Royal Entertainers and had consistently excellent experiences. Unfortunately, they did not have The Grinch available on this occasion, which is why we tried a different company. read more

My soon to be 3 year old daughter wanted nothing more than to have Batman come to her birthday party. I have never booked a special guest like this before but knew it had to be good as to not disappoint. I looked around the Internet and called a few places but ultimately stumbled upon Epic Character Parties and so I called them. From the moment I spoke to someone on the phone to when "Batman" arrived it was easy. It wasn't cheap, but it was easy. Batman had amazing energy, danced, made jokes and wasn't scary to the kids. He was an ex Marine and appreciated what he was doing and just having fun. It showed on their little faces. They LOVED him! I spoke to him but he never got distracted and consistently played with the kids over talking with the adults. A real professional. Two weeks later my daughter still tells me she met Batman. Thank you read more

We had a blast with Epic Character Parties! We had a last minute decision to try and get Mario and Luigi did my son's Super Mario Brothers theme. No one really offers those characters, so I was excited to see them on the Epic Character Parties website. Bummer.... the owner let me know that Luigi and Mario had been damaged in another event and she couldn't get me a replacement in time, but offered Princess Peach and Yoshi instead. Can I tell you the screams of excitement from kids 4 - 14 when they walked through the door. They even worked with an awkward venue... we had them join us for the end of our Pump It Up Party. They were on time, they looked great, they had great energy, and they were amazing on the fly. My son loves to talk to characters, and they never broke character. After all of the online horror stories I was so grateful to this group of professionals for making 6 epic! read more

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We booked Spider-Man for our daughters 3rd Birthday Party. Booking was easy as well as making payments. Spider-Man called to let us know he was arriving. Kids loved it! Spider-Man read a story, taught them how to be super heroes, took pictures, signed autographs, and led the birthday song. It was a great addition to the party. I would highly recommend Epic Character Parties! read more

I hired Spiderman for my boyfriend's son's 5th birthday party. We picked the one hour package. He was amazing! I can't even verbalize how happy we are that we decided to hire him. He read a story to the kids, did super hero training, signed autographs, led the birthday song and took pictures with everyone!!! He was so sweet and patient with the kids. He made all of them, not just the birthday boy, feel really special. When the adults got to take pics with him, he was entertaining us, too! We could NOT stop laughing! He was hilarious! The company was very responsive to my emails, even on the weekends. I changed my time from 4:30 to 5 p.m. the day before and they were able to do it for us with no issue! I cannot wait to have kids so I can hire princesses and other hero characters. This was my first time hiring from Epic Characters and it will definitely not be my last! read more

I ordered Mario and Princess Peach characters for my sons birthday party. Characters arrived on time and were very professional. They provided great entertainment for the kids and kids had so much fun. Will definitely recommend! read more

I contacted Epic through a referral from another character company bc no one had Tiana available to come to my daughter's 4th birthday party. Epic had TWO Tianas and the one that came to our party was just lovely. She was on time and was so kind and patient w the kids--all 13 of them! I would highly recommend having a character attend your party, the kids are entertained, almost in a trance, lol and you, the host, can sit back for an hour and watch the fun! read more

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This Sunday I had Anna come for my daughters 3rd birthday party. She was absolutely amazing with the kids and kept them going for the whole hour! I had pretty high expectations because I go all out for birthday party's but Anna went far above and beyond those expectations! There is not a bad thing I could say! She took time with every child and made sure my daughter felt extra special at the same time! At the very end I noticed our time was up and told her and she smiled and said she would finish taking pictures and it was fine! Thank you for truly making my daughters dreams come true with the perfect princess Anna! I will be using you guys again! Thank you thank you! read more

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Terrific Spiderman for my son's 4th birthday party! He looked exactly right, even crouched like spidey, and was so sweet and fun and hard working with the little kids. He was a total hit, even with my little one, who is quite shy. It made for a very special party, as everyone -- little and big alike -- was excited to have Spiderman visiting. Reasonable price, on time, lots of fun. I would recommend Epic and will likely hire them again. read more

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Epic did an amazing job for my nephew's 4th birthday party. They were very responsive during the initial booking phase, which was a great start. We ordered SpiderMan and he was Amazing! We had the party at a park and other kids came over to learn how to be super hero and get autographs, the character was happy to accommodate all of the kids. We rarely have our expectations exceeded when ordering services, but we did in this case! read more

"Epic" is a great word to have in their name as that's how my daughter would describe her 5th birthday party. It was a Frozen-themed party complete with Anna and Elsa cakes and decorations but the clear highlight, for all the kids, was the appearance of none other than Anna, Elsa AND Kristoff! The kids were overjoyed and loved participating in the stories and sing-alongs. The trio was so great with the kids. We will definitely use Epic for all her future parties - although it will be tough to top this one! read more

They did a great job! Hired Princess Elena character and a face painter for my daughter's 5th birthday. They arrived on time and were very professional. Elena looked amazing and the kids- even some of the boys were entranced! The company's prices were very reasonable, and they didn't try to pressure us to add more time. They also responded in a timely manner during our correspondence. Would use them again! read more

We used ECP for my daughter's 5th birthday. Rapunzel spent 90 minutes with the girls and they loved every minute. They were right on time and very easy to deal with in the planning stages. Thank you ECP for making my little girl's day a success:) read more

When it was nearing time for my niece's big "7th Birthday Bash", my aunt was stressing out looking for something that would make this party forever memorable. My aunt is not very tech savvy so she asked for my assistance (Even though I live in LA and they are in San Diego) in searching the web to find someone to come to the party dressed as Princess Tiana. (Side note - Princess Tiana is, as far as I know, the only African-American Disney princess and my niece who is 3/4 African-American strongly identifies with her: "She's a princess and she looks like me!") I called another party character provider whom I won't name here. The only African-American actress employed with their company was booked for the date we needed. They offered to send a Caucasian actress with body paint to play Princess Tiana. I was appalled, my niece is 6, not blind! I shared my concerns in finding the perfect Princess Tiana for my niece's party with a coworker. She told me that she also had family in San Diego and that they had used Epic Character parties for a party. I immediately looked them up online and contacted them hoping that it wasn't too short notice as the party was in 5 days. The Epic Character Party Manager, James was ever so helpful in getting me an authentic Princess Tiana for the event. My Niece couldn't have been happier. Thank you Epic Character parties for all of your help and wonderful work! read more

We have used Epic Character Parties three years in a row for our daughter's Birthday parties. Each & every party has been better than the last. My daughter just turned 7 and we hired Elsa from the movie Frozen. So incredibly amazing! She had all of the children amazed & in awe. They all sang along with her when she sang, she read a story, got up & danced. Every time we've ever used them parents can't get over how "Disney" these characters are. From the communication from start to finish, on time & professional - I would never think to go elsewhere. I'm just trying to find a way that we can continue to use them even as my daughter moves out of the princess phase. I would bet they will come up with something. Thank you ECP! read more

We loved having Elena at our party! She was a surprise, and my daughter couldn't have been happier. She crowned the birthday girl queen for the day. It was so nice to have the kids occupied for an hour and a half instead of running around the house and backyard. They did a craft, sang, and learned a dance routine! read more

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Belle paid a visit to my daughter's 3rd Birthday Party yesterday. She did a great job with a very shy group of kids, and by the end everyone was happy. My daughter loved meeting Belle, having a personal photo with the princess, and getting a special Birthday gift. All of my communication with the company was 100% positive. Very quick responses. Very professional. Highly recommend! read more

We hired Rapunzel and a face painter for our daughter's 3rd birthday party! To say it was amazing just isn't enough! Rapunzel kept all the little kids so very engaged, all the while, being sure our daughter was her main focus! She was so energetic, patient, and fun! The girls were dancing and singing the entire time! The face painter was fantastic, too! I really was blown away and they exceeded any expectations i had! Thank you, ECP for making our daughters dream come true!! read more

Extremely professional and high quality company! I was stunned by the level of detail put into all the characters, especially the mascots! Unlike other companies in SD, 'Epic' has an extensive list of Boy characters as well, so my nephew could really get in on the fun! read more

We hired Princess Tiana for my daughter's 5th birthday party. She was FANTASTIC! She had the accent down, was very very friendly with every kid there, danced, sang, gave lots of hugs. Worth every penny! read more

Peter Pan is apparently a hard character to come by in Los Angeles. We were so happy to find ECP in San Diego! Peter came to our daughter's "Neverland" 3rd birthday party and boy was he a hit! We booked him for 2 hours which I would definitely recommend. 90 minutes probably would have been ok but 1 hour would definitely not been long enough, and honestly, our daughter would have spent the whole day with him if she could have!!! Anyway, our daughter is a huge fan of everything Peter Pan and he definitely didn't disappoint! They drove up to LA from San Diego, so they were about 30 minutes late (they got lost... it happens!) but with a few over the phone instructions made it in plenty of time! Peter just "appeared" on the party scene and my daughter's face was lit up from that point on. He looked just like the photos, and came with a "coordinator" which was great so that someone else could help him with music, payment, etc. Peter engaged the kids in a story time with interjected songs (he definitely wasn't the best singer ever, but definitely wasn't terrible, and the kids were so enamored that it was clearly over looked) and taught the kids a dance that my daughter still remembers parts of even a week later. He then played some cute age appropriate games with the kids and then signed pictures for everyone. He sang happy birthday and gave our daughter a little present before flying back to neverland. What makes me the most happy is that my daughter REALLY thought it was Peter Pan. He stayed totally in character, complete with the Peter stances and giggle, and knew everything there was to know about the story/movie. She was sad when he had to leave, especially since they were now on a first name basis, and is already asking for Peter to come to her 4th birthday. Thanks Epic Character Parties for making her birthday magical. They were professional and had the true honesty that only children can appreciate! They clearly have a love and passion for Disney and for making children feel special! Thanks again!!! read more

I'm not usually one to write reviews on Yelp, but the experience I had with Epic Character Parties was so great, I feel I have to!! I booked Spider Man and Cinderella for a children's event at my store, and it was better than I could have imagined! Everybody from the company, including the characters were great to work with, and the kids had a blast! Definitely would reccomend these folks to anybody interested in having a character attend a party or event....worth every penny!! read more

I booked Elsa for my daughter's 6th birthday party...the kids were so excited to see Elsa and the talented young lady who played the part for the afternoon was so kind and generous with her time. I would highly recommend this company. read more

Most recently, we used Epic for our son's 3rd birthday. It was very easy dealing with the set up and communications. They had all of the characters available with less than two weeks notice! The characters were great, enthusiastic, well costumed, believable and made the party something very special that all of the kids/attendees will remember. Keeping everyone constantly entertained while hosting a party for 3,4,5 year olds can be a daunting task. These guys helped with that immensely I would definitely recommend them and or use them again! read more

I have left an online message and voice message requesting information on an Ariel character for my daughters birthday in July. It has been over 2 weeks and no one from this company has bothered to contact me. They must be too busy to even respond to a potential customer. Too bad. read more

Spider-Man was a total hit. The costume was great but even more the character was awesome. He even had Spider-Man's voice. The best part though was how the character interacted with the children. They were captivated the moment he walked up the driveway. Total professional. I highly recommend this company. read more

Hired face painters and balloon artist for one event and they did an amazing job. Hired tinker bell for a second event and it was fantastic. Tinker bell was energetic, animated, and had kids engaged entire time. Will definitely be using them again. read more

Elsa came and sang which is more than I have ever seen another character do. She also taught a dance to the 4 year olds, which I was hesitant about but it turned out great. The kids were totally enthralled with her, and she was very engaged with them, which is not always the case with other companies. Would definitely use them again! read more

It's not all about the Princesses. This is the place to call if you need a superhero, too! Captain America came to my son's Avengers-themed first birthday party this past January. My son may be too young to let me know what he really thought about his special guest, but photos of how he couldn't take his eyes off of him were priceless! The constant baby jaw drop said it all. He must have been mesmerized by Captain America's super power-ness, as were our friends and family. We planned my son's big party (first and only big bash perhaps ever) at the last minute, and Epic Character Parties thankfully responded to our email request. They were clear in their instructions and expectations, and we were happy with the outcome. We thought the kids that attended the party already looked cool with the superhero costumes they all wore, but Captain America looked even COOLER. Just ask the older girls who apparently ended up with a crush on him. The only minor thing was Captain America was a little on the soft-spoken side, but everyone who wanted to listen just drew in closer to hear his story. He did a little dance routine with the little kids afterward, and even signed autographs (adults got in line for this one, too). For budget purposes, keep in mind that there is an extra fee to have him travel down to San Diego from LA. It was well worth it! read more

Epic Character came to my daughter's 3rd birthday party. The costumes looked great and the actors stayed in character the whole time. Also, they were very sweet and good with the kids, which meant a lot to me. They also took pictures with all the kids and gave autographed pictures of themselves (the characters) to everyone. It is a memory my daughter will cherish forever!! read more

We booked Spider Hero for our son's 4th Birthday party. I was a little hesitant to shell out $170 for an hour of his time but I am SO GLAD I was talked into it. Spiderman and his crew of three assistants were right on time, called me when they were out front so we could coordinate the surprise for my son. Spiderman stayed squarely in character for the entire hour and kept all the kids very entertained. I would have paid twice the amount of money for what we got out of it. This company is very user friendly and reliable. We will use Epic Character Parties again without hesitation. read more

We booked a face painter at the last minute. I was happy that Management/Owner responded in a timely manner. The make-up artists were friendly and attentive to the needs of the children but their face painting skills need some improvement. read more

I would love to write a review for this company but unfortunately cannot because THEY DIDN'T SHOW. I was a part of a committee trying to provide some entertainment for 150 children at a local child development center. We had just one caveat, we didn't have a budget. After calling dozens of companies, we found what we thought to be our knight in shining armor. Our search ceased as we stumbled upon this little treasure of a company (or so we thought). Upon further conversations, it was decided that we would pay for the gas of several princess characters to come from L.A. and possibly one from San Diego. THE DAY BEFORE the event an email was sent to the owner to make sure all the i's were dotted and t's were crossed. The response stated that Peter Pan was booked for a commercial and couldn't make it and then something about hoping the event is still successful. Jaw dropped, panic mode set in. We have 150 children we promised princesses and less than 24 hours to figure something out. Thank you Epic Character Parties for promising such a generous donation but unfortunately when you don't follow through things become infinitely worse. One of the moms tracked down a Snow White Costume and bribed her children to pretend she wasn't their mom but the real Snow White... EPIC FAILURE. read more

Princess Jasmine came to my daughter's 3rd year birthday party. I was very happy from the beginning to end. The staff was very professional, they answered all my questions prior to the booking, were on time, had a great demeanor and princess jasmine was just as pictured (nice make up and costume). The kids loved the story (all though it did go a little long, mostly due to the kids interrupting and asking questions). My daughter loved the songs and dancing (even though the princess forgot a couple of words). The autographs and pictures were great, even the adults wanted one. She stayed and sang happy birthday and gave her a gift, which was another great photo opportunity. Overall I would give 5 stars, I felt like it was a great value for the price and I know I am a very difficult customer to please, so they did extremely well. More than anything I am glad she looked just like the picture and the people running the business are very competent. read more