Fly by night, lacking hygiene, and nurses that can't set up an iv even after 3 tries, no air…read moreconditioning in the rooms just a swamp cooler, tv was broken, sink dripped water non-stop, one of the worst Hospitals in Mansfield, Texas. I brought all my records and CT scans from July/2025 I was seen on Sept/2025 made them aware the Insurance may not pay for it, but ALAS I had Medicare, United, and Tricare, he ordered it.I have a recording of myself telling so to the Dr. and the young lady from African who did the scan was present when I said it, BTW this hospital makes you sign a document stating you're " a citizen?" let's make the stock holders and owners liable for this pile of excrement disguising as a medical center, no interaction from the from desk lady, they don't look at you. They're there to take the money.

Very professional food was excellent and received the best care for detox off heroin I've ever had…read more Been to rehabs and hospitals ands always end up AMA due to meds used that don't help. Nurses and doctors really listened and actually put you on individual meds after listening each day two or three times a day to different types of extreme sickness. I say individual care because my wife and I both went at the same time and our treatments were completely different. They do not use protocols like every other place uses. I have been to many Rehabs and hospitals and paid upwards of $80,000 to $100,000 in Michigan, Florida, San Diego and and Palm Springs, so extremely nice place and they all did and said the same thing. I was back using within a month. I went home after Trusted and though I used again it had nothing to do with what they did. I left after five days and felt as good as new. Didn't know that was possible. The only problem was IV, but that wasn't their fault I had used all my veins from heroin use. They even brought in an IV doctor to get my IV done correctly with an ultrasound machine. Been to over 40 hospitals and rehabs in my life this is the only one I would recommend.

Amazing , friendly, caring, super professional and the staff are all a breath of fresh air.read more

What an incredible group of caring healthcare professionals. I was having some vein issues in my…read moreright leg and was referred to Dr. P and her staff. I am so happy I am not a patient of Texas Vascular and Dr. P. She and her staff are AWESOME. They listen to the patients concerns and never "talk down" to them. Love, love, love Texas Vascular.

I spoke with the owner Roslyn Kingsbury about the possibility of having her service in my family…read moremember's home. She was extremely rude and condescending when I was asking questions. I express my concern about the health of my family member and possible needs she might have, and she kept interrupting me and cutting me off saying that she was not running a hospice. This lady should not have access to anyone's home since she does not care one bit about anything but money not people she is supposed to be helping. She even hung up the phone on me. Please, if you really care about your family, look for some other service. Rosly Kingsbury is the rudest most uneducated person I have ever spoken to, and she should not have a business trying to help anyone since she does not care.

Angelia Washington Loving Care…read moreMy Grandma was loved dearly and BLESSING U WITH LOVING CARE was the best! I would not have wanted it any other way. Our family was placed at ease knowing we had BUWLC to take care of the little thing that can cause so much worry & take too much time. Groceries shopping, preparing food & assisting with feeding & much more. Keeping up with Dr. appointments & paying attention to little things like cleaning the house & setting up service calls. One thing I remember is BUWLC having a phone set up with big numbers so Grandma could see without any problem and pushing one number to call different family members when she needed. Sometime we just needed a vacation week and Grandma was taken care. We were placed at ease knowing every thing was in order. I could go on & on but it was like an extra hand pulling my Grandma up to enjoy the last of her days with quality of life. We all needed that extra hand. I needed that extra hand of loving care.

Dr. Georgekutty is smart and personable…read more But the nurse staff is not. I always feel like I'm cattle being herded in and out of there. Desk Staff are hit and miss with personality as well. Customer service is a thing. Try it. Be nice. Not everyone is going to try and take advantage of you or try to ruin your day with a question. Like your job, or find one you can. It is SO unfortunate when people have jobs they don't find pride and purpose in. What a wasted opportunity to live in some joy. Geez.

Whole staff is amazing! Absolutely can't say enough about Jessica! Always kind and very friendly!…read moreShe assisted my mother with all her questions.

I recently came here for a check up!! Celeste was so nice and informative and helped me with some…read moreconfusing insurance questions. Would recommend this office and their kind staff!

I had my surgery done here last month and everyone's so kind and caring …read more I wouldn't go any place else .. Keep up the good work

Had 2 different stays here in less than 6 weeks and will never, ever return if I can help it. It…read moreused to be Medical Plaza and my father in law loved it then, but when we were in FW and needed an ER we went to where MP used to be and noticed the name had changed. We went anyway. All you really have to do, honestly, is walk in at 2-3 different times a day and go by the cafe (which closes at 2 pm!! and has little staff at other times), go by the waiting areas and just listen in and walk thru a couple floors and then do the same thing at Baylor and Texas Health downtown - both within 5 miles and you will clearly see the difference. Medical City is the only FOR PROFIT hospital of the 3 and it shows. Not near as clean , very little to offer people who need to stay for many hours on several days, parking is horrible, and our experience had us being charged (Medicare) for ICU rooms when we clearly were not in ICU and were not receiving ICU care (no dedicated nurse, no machines hooked up other than heart monitor strapped on which we walked around with on several floors, even went outside a couple times.......how is that ICU?). The bigger issues were testing equipment sitting everywhere in the hallway supposedly not working when we went for a nuclear stress test. The test was put off 3 times due to badly functioning equipment, then we had to stay an extra night (8 total just for a-fib which was being treated with meds only) just because someone couldn't read the test in a 4 hour period :-(( During that 8 day stay, my husband was skipped over 7 meals - he lost 13 lbs in that week because they would falsely have his scheduled for tests that never happened or got rescheduled and meal time had already passed. They even had in his chart a test scheduled on a Sunday! We all know random tests are not done on Sundays. We even overheard the nurses saying "why do they keep doing this stuff to this guy?" "they know we don't do tests on Sundays, I feel sorry for him." Then there was the 2 nights I left to go home when my husband was asleep about 8 pm and the front doors which was near the visitors parking lot - were LOCKED! I was told I had to go out the back where the employee entrance was and walk around the building........AFTER DARK.......DOWNTOWN!?!? Are you kidding me?? I was livid. There were a couple of good nurses, but just as many who appeared to be gabbing most the time and definitely had a chip on their shoulder if you asked for anything. During the 2nd visit for open heart surgery (not planned - told us we had to have it based on blockage seen thru angiogram (by the way - never get this test done if you can avoid it - get a calcium score test first or a different imaging test - shameless plug for excellent book that goes over alternative tests with less radiation and adequate information gained , just not the $$ they may want - read Paleo Cardiologist and have your eyes opened. You really need to know these things and not rely solely on the medical industry to do what is in your best interest. Also look into Dr Oracle ai program - awesome program accessible to all and used by many med students and physicians. Upon leaving this hospital on day 6 after open heart bypass surgery, the NURSE took my husband down to the loading area and put him in the FRONT seat (big no-no with airbags and open chest surgical healing) AND said there were no discharge instructions!! Seriously, a nurse told us this. I pulled the car out of the way for other people to get by, got out, left poor husband in car alone and went back up to the cardiac floor and asked about discharge instructions. The lady/nurse at the counter said "Oh, he never gave you one of these?" She held up a 7 page red letter typed cardiac care discharge instructions which had ALOT of things we needed to know about sleeping , sitting , coughing, meds, follow up time frames, etc etc etc. I said "no he did not, he said there weren't any!" and I grabbed it from her hand and left. I know the medical industry changed alot after Covid, but this is just ridiculous! Do yourselves a favor and ask and investigate and go inside and walk around the hospitals in your area BEFORE you need one!! Ask friends and famly - alot of them and get specific reasons why they liked or didn't like a hospital. Cute nurse NOT a good reason to go there. One toilet not working one day NOT a good reason to avoid that one. Be involved in your own life, your own decisions and your own medical care as well as that of your family members. Sadly it is a money driven field and many uninformed "clients" who would have no clue if they were being deceived..........unless they do a little digging and pushing when necessary. I pray your experience is better...........for everyone's sake.

I was a patient of Dr. Thigpen's former associate Dr. Olabode however, she moved her practice so…read moretoday, I had my first visit with Dr. Thigpen. What a wonderful Doc! He spent his time listening to my concerns, asked me numerous questions, and suggested lab work before moving forward. He was very thorough, kind spoken, and very easy to visit with. So glad I stayed with his office.

I've been going to this physician for years and have never had such a horrible experience as I did…read moreon my last visit. He was extremely rude, aggressive and wouldn't allow me to ask any questions. I don't know if he was having a bad day but this is no excuse to treat patients so badly. The nurse even whispered an apology to me for his behavior. Probably fearing his response as well. I told him he was being very aggressive . He said "So now I'm the bad guy"? I will never return to this physician and wouldn't recommend him to anyone. I was told that he could be rude but he never acted like that with me. Guess my day had come.

I highly recommend this surgical hospital. The nursing care was exemplary. The rest of the staff…read morefrom reception to discharge was quick, efficient, kind, and thorough. GREAT experience!

check in was good, care of nurses was excellent, Dr. Fairbanks was fabulous! However, billing…read moredepartment is a beat down! I have Medicare for my insurance AND a supplemental insurance with Philadelphia American! My deductible had been paid in full when I started getting billed! A phone conversation was had with a representative who was rude, would not listen to my wife as she tried to explain why we owed no money, then ignored requests to speak to a manager! Also, she would not give us her name! We are still getting billed for something we DO NOT owe!