Giving this review for the primary care side, it's a combined building with the ER & wanted to…read moreensure they get some good reviews - I couldn't find a Yelp page for the primary care side separately. I started going here in December of last year. The staff is so kind & supportive. Easy paperwork when I first started going & simple e-checkin for follow up. Esmi (I hope I spelled it right!) - Always friendly at check-in, fast, thorough. Kat - She usually takes me back, every interaction with her has been a joy. Extremely knowledgeable & helpful! Tricia - an extreme professional, she listens, is understanding, & helps educate you. Their patient portal is easy to use, the staff gets back to you quickly messaging through it, & all health information is loaded quickly. Never a long wait, I usually back in the exam room by my appointment time. Very clean, I've worked in a medical facility for over 10 years & am very impressed with the consistency of cleanliness. I highly recommend going here, this Baylor Scott & White office is absolutely wonderful!

One of the worst ER in Mansfield Texas. I do not recommend this place, I usually go to Texas Health…read morebut this was closer and it was Friday evening and traffic was thick,I live on the Country Club, have three (3) Medical ins Medicare, Blue Shield(Geha) and Tricare, my husband and I are retirees, he still works for UT Southwest Medical flagging down bad, dishonest, unqualified, and undocumented Drs. BTW the Hospital made me sign an affidavit stating " I'm not undocumented or illegally in my homeland" or they won't treat you!! How many " undocumented folks do you know who have any of the blessings I've received? Contact your lawyer, the D. A. office, and your Congressman or Senator, if you had as bad experience as I did. It took 4 tries to get a vein they were blown by incompetent staff, no air conditioning they had swamp coolers, sink leaked as if it was turned on. Tried to reach the Hospital administrator left my # and E-Mail CRICKETS she's a female not the bot that sends you messages when you write a bad review.

When I entered, I thought it was going to be like the one at Dallas, that you had to pay for…read moreparking and a lot of security. But when I entered, you didn't have to pay for parking and there was security, but not like secure level like Dallas. I went because one of my family members was sick and I went to visit and judging by the nurses and care it was good. The nurses were nice and polite.

We have been in the ER 5 hours and so far no one has came in to talk to us about all the test they…read morehave run.

I would not recommend visiting this ER. The doctors' behavior and overall care felt unprofessional…read moreand inadequate. Dr. Huynh evaluated me for a recent back injury that was causing severe pain. When I explained that lifting my leg caused pain, she continued lifting it higher until I screamed that it hurt. During our conversation, she repeatedly stretched her glove directly in front of her face, which made the interaction feel awkward and uncomfortable. I was also told I would receive a different prescription for pain management, but only over-the-counter medications were sent in. When I later spoke with the director, Dr. Lee, he explained that Dr. Huynh did not have prescription privileges in their system to prescribe anything stronger for my pain, which seems inadequate for patients seeking treatment at an ER. He also told me that if I wanted stronger pain medication, I would need to return to the ER and receive it only while there, as he would not prescribe even a short-term supply despite the injury being recent and until I could see a specialist for my back injury. Dr. Lee and I spoke for about 45 minutes while I advocated for better pain management, explaining that I was already taking over-the-counter medication in amounts similar to the higher doses he was recommending, without relief. After a long discussion, he finally agreed to prescribe a steroid, although I was surprised that a steroid injection for inflammation was never offered while I was at the ER. Unfortunately, the doctors at this facility were not very helpful in addressing or managing the painful condition I was experiencing from a recent back injury. Because of this experience, I'll now have to spend additional time and money seeking care at another hospital.

Scam house, billed $32,000 for 2 CTs and an Xray, then threatened my wife and I to pay the…read moreremaining $22,000 our insurance refused to pay! Report consumer complaints here! https://consumerprotection.texasattorneygeneral.gov/consumercomplaintportal/s/

i had the best experience with these guys. from the front desk staff, to the doctor and nurse. all…read morevery sweet and professional. got me in and out. acknowledged my concerns and listened to my worries.

Terrible place doctors will have you waiting an hour plus just for x ray results i highly recommend…read morefoing somewhere else the staff here are very slow mentally and physically

I want to give a huge heartfelt thank you to Lacie Melms. She helped bring my baby girl into the…read moreworld and took the most amazing care of both me and my daughter. From start to finish, she was truly God-sent. Her kindness, patience, and support made my entire delivery experience unforgettable in the best way. I'm forever grateful for the love and care she provided. I want to give a special thank you to Nurse Trang Nguyen. She took such amazing care of my baby and made our discharge process so smooth. She was incredibly helpful, patient, and thorough with all the information she shared about caring for my newborn. Her kindness and support truly made a difference during such an important moment for us. We're so grateful for her care! To the Labor & Delivery Department at Texas Health Hospital Mansfield -- Francisca Mufuro, Karen Huggins, Lacie Melms, Veronica Delgadillo, Trang Nguyen, Amanda Gaccetta, Jeremy Vaughan, Stephanie, Kayla, the Brigitte: Thank you all so much for being such an amazing team. Each of you played an important part in helping me bring my healthy baby into the world, and I couldn't be more grateful. Your care, patience, encouragement, and kindness made my delivery experience truly special. I felt supported every step of the way, and it means more than words can express. Thank you from the bottom of my heart for taking such wonderful care of me and my baby.

My visit before last was rediculous, the doctor didn't listen to a word I said about what was going…read moreon with me, I started having absent seizures a few weeks ago, the doctor told the neurologist I was a life long epileptic and some other symptoms that he made up. I was in tears in pain and he never bothered to help me with that. Then the nurse came in and said he prescribed medication and I was being discharged, the doctor never came back and told me anything. I had to Google to find out it was a seizure medication. My one star is for the nurses only. Today my pain was uncontrollable, I was in tears with pressure around my skull, ears, and eyes, I have blurry double vision. I have severe spine that has me wheelchair bound, and I cannot sit very long or the pain gets more intense. The ambulance rolled me right through the er to the waiting room, and sat me in a chair. I asked for help and they said I have to see a doctor first and it would be a while, since they had no bed I asked to be laid in the floor, and they said they could get me in the floor but couldn't help me back up. I was suffering so bad I just wanted to get away, not sure where but I couldn't stand it any longer. I touched the IV in my hand and it came out and I bled on the floor, and the nurse was all pissy about it, telling me look you bled on the floor. Well, no crap I felt like a caged animal and I was in a panic because the pain was so bad. But, thanks to Texas health Mansfield I will never go back to a hospital for help again, I will just let whatever run it's course, life threatening or not. I understand busy, but when someone is suffering that bad they don't belong in a lobby waiting, the doctor could have came out and spoken to me and managed my symptoms until they could get me back. There was another lady there delirious in pain and her kids had to leave with her and took her to Baylor. This hospital is definitely not the place you want to go to if you are disabled, their blatant accessibility discrimination is appalling.

I'm disappointed with BSW Emergency Hospital. While helping a friend deep clean a house I was…read morecleaning in kitchen cabinets. Got into rats nest (not knowing what it was) I did not put mask on and breathed this for several hours. I have several medical conditions: COPD emphysema, diabetes, polycythemia vera, high b/p, hemochromatosis, high cholesterol, and a few more. When a friend came by and told me about the Hantavirus, it scared me. I phoned primary doctor, was told to get to ER since I have lung diseases and it's critical for me to be tested asap. Went to BSW emergency hospital explained to them why I needed this test done. A blood test was done and CT scan of chest (I had a bra on with underwire, informed tech but was not ask to remove bra). That will interfere with scan. I ask RN again about Hantavirus test. Was told they can not do it at this facility, I needed to go to bigger hospital. Ok then I needed to go. But I sat there waiting. At least 3 1/2 hrs have gone by. Why am I still here wasting my time and ask to leave. Once they released me, they told me to pickup prescription from CVS 24 hour service. Which I did, ask Pharmacist what the medication was for and he stated my lungs. Then looking at my release papers, they had diagnosed me with COPD and hemochromatosis. WHAT !!! I'm the one that told them that I had these two diseases and had a lung doctor. I didn't go to the hospital for that reason but they diagnose me with that, but I already knew that. I phoned and questioned this and got the run around. Wow, what a waste of time !! They don't allow photos or recordings so I apologize for the few photos I could take. I'm sure everyone has their own opinions about this emergency hospital, but I'm just very disappointed in how I was treated. They must not truly have listened to me. I have their names but I say lesson learned... don't go back !!

I was seen at Baylor Scott & White Emergency Hospital in Burleson tonight for possible kidney…read morestones and had a very positive experience. The team was responsive, compassionate, and highly professional throughout my visit. They moved efficiently while still taking the time to be attentive and thorough. What stood out most was how well the staff listened. I never felt rushed or dismissed. My concerns were taken seriously, my questions were answered clearly, and my comfort was checked on frequently. The coordination and quality of care gave me a lot of confidence. Emergency visits are never easy, but this team made it as smooth and supportive as it could be. I am very thankful for their dedication and would gladly recommend this facility.

Will never go Back there, I went for medical help and was so hurt and shock how I was treated. The…read morenurse's some were rude and some were trying to be nice. Some stood with their arms fold and did not care at all! The room I was place in a room that was dirt and dry blood stains on floor and sheets. dirt sheets hanging out the hamper. I have pictures of all. I waited for 2hrs before no one came in. I left but before I left, I ask someone to come in the room to look at it. I ask her would she let there Mom or dad or yourself stay in this room she look shock. I told her I was leaving. The young lady told them that I was leaving because of the matter and the treatment. As I was leaving I watch one lady eating at station others just standing around. I Loved this Hospital but will never come back. My Doctors are there, I left and went elsewhere....

My very first time to Baylor Scott & White and the service was absolutely top tier. I felt heard…read moreand understood. The care that was given was empathetic, caring, thorough, & most of all quick. The atmosphere was calming and didn't make me feel anxious to be in a new place with new people. Thank you to the staff for being incredibly patient, kind, and most of all downright amazing.

My friend busted his chin open skateboarding at the local skatepark and we drove him up here. We…read morewere in the front office the whole time but Mann it was great, we had free water, snacks, and a tv where we sat in the chairs and watched skate videos for a hour and a half until he got his stitches done. It was great.

I was turned away for being a Medicaid patient and had to drive myself to the ER when I was clearly…read morein severe pain. I wouldn't pay them a dime knowing what I know now.

This was my second stay at this facility. I would have given them five stars, however i had big…read moreissues with the food. This is an excellent facility. I was there for 14 days both times and i was very pleased both times. This is a very clean facility and the staff is very attentive and thorough. I had only two concerns; one being the use of the bed alarms and the other was the food. Any problems you may i had no concerns with breakfast, and however i had friends and family to bring my lunch. any dinner. If you happen to have a concern the management takes your concerns serious and they take immediate corrective actions. Being an ex Contracting Officer that managed several dining facilities I really don't understand why nothing has been done to improve the quality of the food. However, the food is minor and not a reason to pass on this facility. i would definitely recommend this facility. Ive been to many rehab facilities and this one is the best.

This place was total chaos. They tried to put us in a dirty room, they put the wrong name wristband…read moreon my wife's wrist, then when the nurse brought the new one, she said she couldn't read it because she didn't have her glasses with her, and then when I pushed the call button, no one answered for 10 minutes! We left and checked ourselves out. Don't go here.