From the moment I arrived, I was welcomed by such a kind and compassionate team. Everyone I…read moreencountered, including the technician who personally walked me to my room, made me feel comfortable and cared for. I especially want to recognize my nurse, Grace. She truly went above and beyond to make sure I was comfortable and had everything I needed before my surgery even began. She thoughtfully offered me a heated blanket, adjusted my pillows, and continuously checked to make sure I was comfortable. More importantly, she brought such a calming and uplifting presence. She made both my aunt and me laugh, and before I knew it, my nerves had completely disappeared. Her sweet compliments, genuine kindness, and willingness to answer every question I had made such a difference during a stressful time. Grace's compassion, professionalism, and ability to make her patients feel truly cared for are remarkable. I am incredibly grateful for the exceptional care she provided and for helping turn what could have been an anxious experience into one filled with comfort and reassurance. Thank you to Grace and the entire team for making me feel so well cared for.

Thank You to all the staff here really appreciate everyone for helping with a very unexpected eventread more

Giving this review for the primary care side, it's a combined building with the ER & wanted to…read moreensure they get some good reviews - I couldn't find a Yelp page for the primary care side separately. I started going here in December of last year. The staff is so kind & supportive. Easy paperwork when I first started going & simple e-checkin for follow up. Esmi (I hope I spelled it right!) - Always friendly at check-in, fast, thorough. Kat - She usually takes me back, every interaction with her has been a joy. Extremely knowledgeable & helpful! Tricia - an extreme professional, she listens, is understanding, & helps educate you. Their patient portal is easy to use, the staff gets back to you quickly messaging through it, & all health information is loaded quickly. Never a long wait, I usually back in the exam room by my appointment time. Very clean, I've worked in a medical facility for over 10 years & am very impressed with the consistency of cleanliness. I highly recommend going here, this Baylor Scott & White office is absolutely wonderful!

Hey,it's Karen. I went to this horrid hospital with level 10 extreme chest pain. The nurses and…read moredoctors were rude and irrelevant,I went there hoping that I could know what's wrong with my chest pain and they had a disgusting attitude and no one said hi how are you. I asked for an X-ray and they didn't listen to me and told me I was fine. If ur gonna waste your 10 minutes going there,just go to my sweet beloved Methodist instead. Ew.

I received a nameogram yesterday, and the care and quality medical care I received were top notch…read more Experience was wonderful. Jazmin and Dallas were my team; they were warm caring and attentive. Authentic conversations appropriate for the setting while not antiseptic. I highly recommend; great care from Head to Toes!

I am writing to express my deep frustration regarding the Sports Physical event on May 28, 2026…read more After rearranging my schedule and navigating through heavy accident traffic on Highway 287 from Waxahachie, my child and I arrived at 5:20 PM. The event was advertised to run from 4:00 PM to 7:00 PM, yet we were turned away at the door by a nurse who stated that they had reached a 200-student limit and would not accept anyone else. The promotional materials mentioned absolutely nothing about a patient cap policy. Turning families away a mere 80 minutes into a three-hour event points to a severe lack of adequate staffing and proper event planning. As I left, I witnessed numerous other parents pulling in, only to face the same rejection. This was an incredibly poor experience, and our family will be taking our business elsewhere.

Today was my first time at this clinic and I must say when you walk in it feels so welcoming. It…read moredoesn't feel or smell like a doctors office.The ladies at the front desk greet you when you walk in and are quick to get you checked in. I think it's pretty cool that they have a fridge with the refreshments and snacks by the door to take on your way out. Dr. Tomi was so nice, and professional. She really takes the time to listens and engage.She's not in a rush to get you in and out in the 15 minute window like most offices. I'm so happy I found her and she restored my faith in doctors and reminded me that there are still doctors who truly care about their patients. The care and information is very thorough.

From the owner: Providing Excellent and compassionate primary care in welcoming environment where your voices are…read moreheard and faces are seen.

My friend busted his chin open skateboarding at the local skatepark and we drove him up here. We…read morewere in the front office the whole time but Mann it was great, we had free water, snacks, and a tv where we sat in the chairs and watched skate videos for a hour and a half until he got his stitches done. It was great.

I was turned away for being a Medicaid patient and had to drive myself to the ER when I was clearly…read morein severe pain. I wouldn't pay them a dime knowing what I know now.

Just had my baby here on 3/11! Though it was an absolute nightmare of a situation and I was stuck…read morethere for 5 days, everything else was great! From the L&D, antepartum, and mother baby nurses, to the lactation consultants, to Dr. Principe (my OB), everyone was extremely supportive and went out of their way to make me as comfortable as possible. The food was surprisingly good and I got to bring home the most perfect tiny queen at the end. 10/10 recommend the women's center! Special shout out to these nurses: L&D: Dannie, Lizett, Kara, Janet, Brandi, Madison Antepartum: Hodalis, Claire, Jasmine Mother baby: Amber, Kailon I couldn't have gotten through it without all of them!

Consistently horrible. Grandson had to wait a day and a half for an acute appendicitis. He was left…read morewith no iv, no medication for terrible pain and put on a unit that had no other patients, as far away from the nurses station as possible and no one even knew he was there much less helped at all. Dangerous place in my opinion and a very bad reputation, obviously. Don't go there!

With poor circulation in my lower legs, I had developed venous stasis ulcers (open wounds due to…read morethin, brittle skin). Ron and his assistant, Amaya, removed and re-bandaged my ulcers with great care, which was greatly appreciated. I had weekly appointments, but Ron also gave me instructions on how to remove/replace the wound dressings during the 7 days between appointments.

From the owner: Healing Hands Wound Care Clinic is committed to providing services and modalities that prioritize…read morethe overall well-being and comfort of the patient. We focus on creating a healing environment that considers each patient’s individual needs and preferences. Through advanced wound care techniques and personalized treatment plans that address the physical and emotional aspects of healing, we aim to provide comprehensive care that supports the patient’s overall health and quality of life. -chronic wound treatment -diabetic wound care -wound healing center -wound management clinic -non-healing wounds -advanced wound care -skin ulcer treatment -pressure ulcer care -wound nurse -wound care services -leg ulcer treatment -foot wound care -wound care appointments -wound infection treatment -post-surgical wound care -medical wound clinic -wound care physician -hyperbaric oxygen therapy

Wait was long but it was worth it. The nurses and doctors genuinely cared about my well being. they…read moregave me a EKG as soon as I got there and once I was in my private room they did my blood work. my nurses name was Sasha and she made sure to check on me often and you could tell she really did care unlike other nurses at different hospitals i've been too. this is my second hospital to go to and for the same reason and when I left I actually feel like I was cared for unlike Medical City Arlington. I was not treated any different because I dont have health insurance and I value that a lot.

The entire staff and JPS was fantastic after I was rear ended by a drunk driver in a truck off 820…read moreS in Fort Worth. I had a concussion - so I didn't know what was going on half of the time - a broken arm, and was in a lot of pain throughout my body, but had no real idea what was wrong when I woke up. They did X-rays, MRIs, found out what was wrong with me and put me back together. It was a very scary experience, but now that I'm better I can definitely say they are a very good trauma center. I'd highly recommend not getting in a car accident, but if you do and are near JPS, rest assured you'll be well taken care of. Thanks to everyone who helped me that night. You're the best!

I'm disappointed with BSW Emergency Hospital. While helping a friend deep clean a house I was…read morecleaning in kitchen cabinets. Got into rats nest (not knowing what it was) I did not put mask on and breathed this for several hours. I have several medical conditions: COPD emphysema, diabetes, polycythemia vera, high b/p, hemochromatosis, high cholesterol, and a few more. When a friend came by and told me about the Hantavirus, it scared me. I phoned primary doctor, was told to get to ER since I have lung diseases and it's critical for me to be tested asap. Went to BSW emergency hospital explained to them why I needed this test done. A blood test was done and CT scan of chest (I had a bra on with underwire, informed tech but was not ask to remove bra). That will interfere with scan. I ask RN again about Hantavirus test. Was told they can not do it at this facility, I needed to go to bigger hospital. Ok then I needed to go. But I sat there waiting. At least 3 1/2 hrs have gone by. Why am I still here wasting my time and ask to leave. Once they released me, they told me to pickup prescription from CVS 24 hour service. Which I did, ask Pharmacist what the medication was for and he stated my lungs. Then looking at my release papers, they had diagnosed me with COPD and hemochromatosis. WHAT !!! I'm the one that told them that I had these two diseases and had a lung doctor. I didn't go to the hospital for that reason but they diagnose me with that, but I already knew that. I phoned and questioned this and got the run around. Wow, what a waste of time !! They don't allow photos or recordings so I apologize for the few photos I could take. I'm sure everyone has their own opinions about this emergency hospital, but I'm just very disappointed in how I was treated. They must not truly have listened to me. I have their names but I say lesson learned... don't go back !!

Original post: I am highly disappointed by the treatment I just received or should I say, didn't…read morereceive. I will never give this place another chance. I saw the bad reviews and against my better judgment decided to go to them. Save your time and money. Worst doctor ever. Edit: I noticed on every bad review Baylor used the same default message about customer service and whatnot. What are y'all doing about it? All these people can't be saying the same thing and you guys are not handling it. What are you going to do about these common issues??? We deserve care with integrity, humility, and compassion. Where is that faith-based care we deserve? I went to Hugley, turns out I had a collapsed lung.

Will never go Back there, I went for medical help and was so hurt and shock how I was treated. The…read morenurse's some were rude and some were trying to be nice. Some stood with their arms fold and did not care at all! The room I was place in a room that was dirt and dry blood stains on floor and sheets. dirt sheets hanging out the hamper. I have pictures of all. I waited for 2hrs before no one came in. I left but before I left, I ask someone to come in the room to look at it. I ask her would she let there Mom or dad or yourself stay in this room she look shock. I told her I was leaving. The young lady told them that I was leaving because of the matter and the treatment. As I was leaving I watch one lady eating at station others just standing around. I Loved this Hospital but will never come back. My Doctors are there, I left and went elsewhere....

My very first time to Baylor Scott & White and the service was absolutely top tier. I felt heard…read moreand understood. The care that was given was empathetic, caring, thorough, & most of all quick. The atmosphere was calming and didn't make me feel anxious to be in a new place with new people. Thank you to the staff for being incredibly patient, kind, and most of all downright amazing.