Very trustworthy. My wife brought her car in for a new battery and to check her squeaky brakes…read more They replaced the battery promptly and after examining the brakes they said they were just fine, squeaking was due to dirty pads. Not every shop is that honest. Last Sunday I had a loud scraping noise coming from one of my rear brakes. I thought maybe I could save myself the hassle of having my car in the shop during the work week so I went to a national chain shop on that Sunday and was told it would be around $950 -- seized caliper, rotor, pads-- I held off and took it to Auto Medix. They said the caliper was not seized, it was fine. Auto Medix replaced one rotor and the back brake pads, all said and done they were $610 cheaper than the chain store.

I have never written a negative review and if I could give zero stars, I would. The situation we…read moreexperienced this summer, waiting for our car to be repaired for 3 months was inexcusable. The insanity of the situation was the utter lack of communication. The phone rings at this shop and no one answers, we reached an answering machine only 5 times during that entire time period and never received a return call. When I finally started receiving texts in late June from the owner's cell phone we thought that we were finally going to receive consistent communication. Yet, responses to my text messages still went largely unanswered. There isn't even a business website to send messages. I am empathetic and my default is to give grace when things go wrong. I get there is a lack of workers, unexpected things happen in our personal lives, and maybe installing a drive shaft was complicated. But as a business you have a responsibility to OVER communicate to your customers. Also, given how she responds to negative reviews, I don't expect it will be a normal business response, which would be to sincerely apologize for the lack of communication and stress put on our family, which is what we deserved to hear and never did. She will say that my husband told her there was no rush to fix the car when it was towed there on 4/19. The TRUTH is that he said there was no rush to get it back immediately but that we needed this car when our son returned home by mid-May for his summer job. I guess our mistake was being honest as well as considerate? We paid over $1k up-front on 5/3 for the drive shaft part at their request, which we had no problem doing. She is also going to say that the issue lies with their parts supplier since by the 3rd drive shaft a Toyota engineer realized that it wasn't correct and that these parts were actually recalled and should not have been sent. I think the fact that you have a supplier sending recalled parts is, in general, a significant business issue. She will probably comment that I sent her a message through Facebook messenger on 6/2 - I did but only because I was looking for their business page, the business name was in her profile, and I recognized her name as one of the owners. My message was polite, and I apologized for contacting her that way. This is after no one contacted us for almost the entire month of May until 5/30 when she finally answered the shop phone and told us we would have our car back that week, even though I had left a voicemail the week before. She will likely also say that we didn't receive updates because they were working on the car or waiting for parts to arrive. Information like that is an update that we deserved particularly when 1 month turned into 2 then 3 months. The final straw was that we were told on 6/20 that one of our tires kept going flat. Rather than fix that problem while working on the drive shaft issue, they waited until 7/13 to order a new tire, further delaying our ability to pick up our car. We were then guaranteed, yet again, on 7/17 that we could pick up our car before they closed and, not surprisingly, they had yet another emergency/reason why it wasn't ready, and we had to wait another day. We did not get our car back until 7/18. This was only after our constant request for updates, via phone, text and in person, the last 8 weeks. And then Kenosha Toyota had to replace the coolant "T", a repair that Automedix listed to be done on the initial quote but didn't repair it or communicate to us that it was not done. Thankfully, Toyota found it while reviewing all of the repairs. And FYI, waiving a small credit card fee does not remotely make this experience acceptable. And while she said that she took off another 3%, we can't find it. The bulk of the "savings" is the cost of the used drive shaft vs the new one we initially paid for. Point blank if you are in a customer focused business then BE focused on your customers. If this seems ridiculous to you then go somewhere else and save yourself the aggravation.

Best car buying experience ever! Matt Coughlin was our excellent sales rep. NO pressure, honest…read moreinformation. Great local dealership that actually helps the customer out. THANK you!! Strongly recommend you check them out when you need a new vehicle. Sue

We had an enjoyable experience at Anastos Motors. Joe Rangel was our salesman. He was friendly,…read morefun and informative. We pulled up and the car we were interested in was ready and waiting. Looked like it was washed and cleaned just for us. Joe answered all of our questions regarding the vehicle. We moved on to the financial portion of the purchase. Larry was very knowledgeable. Was very clear and took his time with all the paperwork answering every question we had. Thank You Both! Gayle S.

Hubby took his 2016 Impala in and received quick and efficient service. He was impressed and will…read morebe taking my car in for service as well. Keep up the great job and if you need services check them out!

Left fuel sensor detached when I picked up my car and told me it wasn't their mistake. This was…read moreafter paying them $500 for repairs on my car. Won't be giving them any more business.

I purchased a used car and was having issues with car fax. They showed this place as somewhere it…read morehad repairs or inspections but didn't list what was done (at least on my end) so i called and at first they said they couldn't give the actual history but then they did go to car fax and look it over so i could know what has been done on my car. Very appreciative!

horrible people even worse work…read more A couple hours after a simple electric repai, my vehicle started on fire. I went di back to them when they opened and tried to get the situation resolved in a professional manner and I was not rude or hostile from the get go. however, I was tee with only disrespect and anger and rudenes and they blamed me for the fire they caused. I have been coughing and nauseous nonstop since the electrial and plastic fire they caused through low quality workmanship and even lower qual human decency.

I am SO happy that I found SDR. I moved recently, and suddenly had a very loud sound from the back…read moreof my older, but reliable car. I knew something was wrong, but not being an auto tech, I only had a guess. I interacted with Nic and Jason. They took all the info I gave them. Nic let me drive myself home in my car, while he listened and did a pre-diagnostic. Once home, an hour or so later, Jason called me and told me exactly the problems with my exhaust- namely the muffler, intermediate pipe, and hardware- and gave me a quote that was well within the price range for such work for our area. I okayed the work. A few hours later, Jason came to pick me up to pay my tab. MY CAR WAS SO QUIET! Jason and Nic were fabulous with me, courtesy all the way, felt like a visiting monarch. Should I not have decided to be driven home, I would have been accommodated in SDR's confines, with free coffee and water. The cars displayed are interesting, to say the least.

If you have endless piles of cash and want to donate to a worth cause, find a good charity. Don't…read morespend it at SDR. They "rebuilt" my fathers Jeep transmission for the cost of what several low mileage junkyard transmissions would have been and it was more than a vehicle of that age and milage was worth. Go anywhere else.

Very honest and reliable! Trained, qualified and years of experience technicians. Highly recommend…read morethem. The owners are amazing! They care about people, not just the cars. They want everyone to be safe on the road.

Great service! Very friendly and very reasonable. Would highly recommend MLS Auto Clinic.read more

Fantastic Service, very satisfied. Scott and Lourie were out standing…read more Had a few issues with waiting for parts that came damaged to the shop,they had to be returned and shipped back again. They kept me informed. I'm a very happy Customer & very happy with my repairs on my Jeep.

These guys are the best of the best. Not only do they do amazing work, but they work with all their…read morecustomers to get exactly what they want. If they can hunt down a used part to save the customer money, they do it. They are conscientious about customers needing their vehicles back in a timely fashion and they make cars look as good as they did when they were new.

Excellent experience! Jeff and Butch were professional, honest, and easy to work with. I purchased…read morea car and it was the easiest process that I ever experienced. Just good guys - no BS. I drove 40 miles to do business with them - and I will do it again! Highly recommended!

By far the rudest dealership I've ever had contact with! I emailed "Jeff Smith" I assume the…read moreowner....his ignorant email was was so un professional! Basically I asked for the price of the vehicle...because online it said "negotiable"....his answer was....it's online! Really? Soooo rude! DO NOT DO BUSINESS WITH THIS COMPANY....PERIOD!