Had an accident and went to Platinum as they are a preferred body shop with American Family…read moreInsurance. I got my vehicle back in about 2 1/2 weeks, which was fine as there was extensive damage and waiting for parts, etc. They did miss two things which I paid for myself later, a leaking strut and leaking coolant. They didn't catch that. But outstanding service nonetheless!!

Cookies!!! When you check out you get a package of cookies! Really good cookies too!…read moreOK now to the real review. I was very happy with the service at Platinum. I was rear-ended and this is the shop State Farm suggested. The front desk person there was awesome! She is professional, warm, and welcoming. I went for my estimate and to get scheduled. It was 3 weeks out which I wasn't thrilled with but accepted. They told me it would be 3 days and it was 2.5 days. Nice! The work performed was perfect!!! Plus I had a few scratches that had nothing to do with the accident. They fixed those at no additional charge. So nice! All that and a bag of cookies! LOL

I can't say enough positive things about this shop. Tom was…read moregreat to work with. They helped tremendously with a car I had. Very pleased doing business with Tom. He really knows his cars. Carie also was great assistance. Would highly recommend anyone looking for a specialty shop.

I had paint splattered all over the front end of my car from driving on the highway. After going…read morethrough 3 car washes not a single droplet of that overspray came off. A friend of mine recommended that I see Tom at the last detail and I'm so glad I did. My car looks brand new! Totally recommend this place. Great customer service too.

Excellent repair and service. went the extra mile with the insurance company. Will use them again…read moreif needed.

Service, value and quality were amazing!!! Isaac is the…read morebest!!! Definitely will be a lifetime customer! Thank you!

My car was severely scraped by another driver in a parking lot. My paint color is no longer…read moreoffered on new cars. This auto shop made the perfect blend to match my paint color and worked with my insurance company to make it all happen. I'm very pleased with the result and service provided by J.R. and Juan. My 4 year old car looks like new!

Super nice staff. They keep you updated, quick turnaround times, and great quality service. Sucks…read morepeople keep hitting my car but this shop makes it look brand new. Would highly recommend.

I was referred to Allanson by my fleet company after reporting damage on a company car and filing a…read morepolice report. When I arrived, I asked an employee to walk around the vehicle with me. Instead of doing so, he told me, "I know exactly what you're doing. I'm calling the fleet company--I work for them." I found this response surprising and unprofessional, so I left and reported the interaction to my fleet company. I went to a competitor who immediately reviewed the entire vehicle and is now handling the repairs respectfully and thoroughly. Due to the interaction at Allanson, I won't return in the future.

This is the perfect place to go if you want to be shamed for being autistic and then told it's your…read moreown fault that you lost a full day of work from an allergic asthmatic reaction to the air freshener they didn't ask you about before dousing the inside of your only vehicle in it, preventing you from using it for a week. Charles said I did it. That I spilled something. I don't keep liquids in my car. And I don't use anything than smells like the inside of a 50c Car Wash. I also don't know how I could have accessed my own car in their shop without my keys or keys to their building, and then doused the inside of it with a fragrance of my own possession- a fragrance which prevents me from being able to breathe. But that's what Charles said happened. Because "they don't use any air freshener at all." Even though that's not what the receptionist said.

Igor is the best. He has gone above and beyond for me countless times over the years. I drive a…read moreMini Cooper S, and it can be difficult to find a trustworthy mechanic who truly knows foreign cars. Igor not only specializes in them, but genuinely cares about his customers and always takes the time to help however he can. Instead of going to the dealership and getting overcharged, go see Igor. He is reliable, honest, thorough, and does excellent repair work. It's rare to find a mechanic you can completely trust, and Igor is one of those people. 5 stars all day. Always grateful. Thank you, Igor!!!!!

Very Happy with my 2 years old Lexus repair. This auto…read morerepair shop was recommended to us by Family . Igor was very helpful recommended best option for major repairs. Very happy with results and seamless repair of our vehicle. Will recommend this shop and honest,prompt service. Thank You

Great, amazing quality work. My car looks brand new. It was almost a total loss but thank you Tony…read moreand everyone at his shop. The work they did compared to the other estimates I received I thought were very reasonable . they keep you posted on the progress of your car and a great thank you again to Tony.

Good customer service. The prices are a little high if you are ok with that. Went in for a wheel…read morealignment. The job was done good, no issues with the job done. Prices are excessive every shop like this one.

They were great, got my car fixed up fast, didn't overcharge. It's a family owned business, they're…read morefair and polite. 10/10 recommend for a quick fix up or just regular checkups

I had just bought a used car for my son with a bunch mechanical and electrical problems. The car…read moredid not run when I got it. I found out about this shop from a military Facebook page, so I decided to give them a shot at fixing the car. They arranged a tow from my house and had all of the car's problems diagnosed within a couple days. The estimate that they gave me was very fair. When they started working on all of the cars issues they were very fast and had the car back within a week and once I started driving it the car ran very well. IF YOU ARE LOOKING FOR A MECHANIC WHO DOES GREAT WORK AT A FAIR PRICE I WOULD HIGHLY RECOMMEND MICHIGAN AUTO SERVICE BODY AND TIRE! They also look out for military service members.