A few weeks ago I went to The UPS Store on Calderwood. I went there intending to use the…read moreself-service area (because it is so quick) for the one package I brought. There was one woman using the machine at the time. After several minutes, she turned to me and informed me I would be there a while. It was then that I noticed the two very large bags on the floor full of packages next to her. By this time there were approximately 10 people waiting in line to see the two attendants at the front counter. My complaint to management is that this one person was allowed to occupy the only self-service area (meant to be a convenience to those with a simple return) while others had to wait in a very long line to be served. Using the self-service area has always been a quick and expedient way to return a package and it is used by many people because of the convenience of it. To deter such misuse and be fair to other customers, my suggestion to management would be to limit the number of items allowed using this self-service area,

I do all my shipping and Amazon returns at this location. All the cashiers are helpful, kind and…read morecourteous when packing my shipments. I have been a customer for +3 years, I always know it's going to be a pleasant quick experience!

I recently discovered Tech Nav. I went to their shop in need of help with my gaming computer…read more Previously I went to visit 3 other tech repair stores, and no one could seem to figure out why my PC was not booting. Tech Nav was my last resort, and they did not disappoint! As soon as I walked into their store I was greeted and welcomed. They were very friendly and professional. After explaining the issue I had been having with my computer, they asked if they could plug it up at one of their workstations and give it a quick diagnosis to see exactly what was happening. I was more than happy to let them and quite pleased because honestly, I expected to leave it with them for a few days before hearing back after seeing how busy they were! The technician spent some time trying different troubleshooting methods and using different tools to figure out the issue while at the same time explaining step by step exactly what he was doing and what he was looking for, which I appreciated very much. After about 15 minutes he was able to pinpoint the issue and figured out it was my processor! He had explained that usually CPU failure isn't super common, but it happens. He mentioned that he luckily had a good/working CPU on hand that would fit the socket on my motherboard so we could test and 100% verify that was the issue. I agreed and he took apart my cooler and pulled out my CPU and replaced it with the one he was testing with, then after putting it back together, hit the power button and BOOM! My PC immediately booted up like normal! I was absolutely ecstatic and relieved I was able to finally get some answers as to why my PC wasn't working! They also took the time to offer and inform me about multiple options on where to go from there. We could keep the one he replaced in the computer, which they did mention it was used, or they could order me a brand-new processor from one of their vendors. I went for ordering a new one, I even went with an upgrade! About 3 days later I received a call letting me know the part had arrived and my computer was ready for pick up! Overall, I could not be happier with the service from Tech Nav! They never charged me for any of the time they took diagnosing it either! If I could give more than a 5-star rating I absolutely would! I highly recommend Tech Nav, great service, friendly staff, knowledgeable, and great pricing!!!

Took in computer to be updated to Windows 11. They were busy but felt they could get on it fairly…read morequickly. Two months later, I was told they had the parts, but had not worked on it. After visiting the shop a couple times to check on the progress, they finally started working on it. Finally it was delivered back to my home. They failed to bring the dongle to hook up the wireless keyboard, so there was a delay in the setup. When we got the computer, Windows 11 had been installed, but no product key was supplied. I had to obtain it myself which was an added expense of $78. They were supposed to install an anti-virus software, but never did and never returned my call concerning that. The unit won't wake up from sleep mode from either the keyboard or mouse, although the settings in the computer says it should. They never returned my call regarding that issue either. I do not recommend this servicer to anyone.

If I could give Computer-Helpers a higher rating than 5 stars I would. You will not find better…read moreservice, anyone more friendly or more helpful than Dan. I am not a computer novice. I have worked with computers and worked on repairing computers since personal computers were first introduced. My problem was I was from out of town and I accidentally dropped my work laptop causing it to malfunction. I needed someone locally who could provide the knowledge and expertise to help me get back up and running or transfer the data from my hard drive to a new laptop. I sent an email to Dan late in the evening explaining my emergency and requesting he call me to see what he could do. He did call me back and offered for me to bring the laptop to his shop in the morning. I did. Dan diagnosed the problem and determined the laptop was unrepairable. He then retrieved the hard drive and together we troubleshot the hard drive until we were able to get access to the data and start the transfer of data to a new laptop I purchased directly from Dan. This process took several hours during which we talked and got to know one another. I was impressed by his knowledge and experience repairing computers and his willingness to sit and work with me through this laptop disaster. I could not have found a better person to help me out. I believe he was likely the only place and person in the area that could have helped me out. I am so glad I found Dan and consider him not just a computer repairman, but a new found friend. Thank you Dan for your outstanding service and help and friendship.

Dan and his team did an amazing job fixing my Mac book air. He was fast and saved me a ton of money…read moreinstead of going to the long lines at the apple store. I could not recommend Computer Helpers enough to anyone who is having an issue with their computer.

Took 2 all in one desktops for service and the service was done with quality a good person with…read morebetter customer service

Excellent service! Excellent value! Eric tested the suspected hardware after a short conversation,…read moregave me replacement part price options, and taught me a couple of things about PSUs I did not know before. He is a super down-to-earth guy, and provided excellent communication throughout the entire repair process through text messages. I highly recommend. Edmund in Lenoir City : )

I had bad experience before with some companies to install cameras in my hotel and other…read moreproperties. after speaking to Christopher on the phone about the issues, he insured me & direct me to the right system. We worked on different options than when we decided he was there the next day very profession, responsive and responsible. I enjoyed working with his company and he will be my person to go to. I highly recommend this company after my experience.

Chris came out and extended internet to my detached garage. It now works seamlessly as one network…read more Chris was onsite a few mins early with a great attitude. Price was more than fair. I would highly recommend using Kirkland Synergy!

Fast, affordable, professional service! These guys R-O-C-K! Service within the hour. They remote…read moreinto my computer, worked their magic, and fixed all issues within minutes. Highly recommend.

Adam Schmitt of Metric Networks recently upgraded my inadequate home WiFi. His diligence was…read moreawesome. Besides having the remarkable technical skills to deal fearlessly with a complex issue, he dealt calmly and optimistically with the various problems inherent in the task at hand. Adam responded quickly to my several calls for assistance to fix minor glitches in the new WiFi setup, making several half hour trips to my house to solve the problems. I now have a WiFi system that can flawlessly handle the increasing load of smart devices. Thank you, Adam.

Good People, experienced and capable, full service print shop specializing in custom jobs with…read moremulticolored, and custom coatings. Foil stamping and embossing as well as die cutting. Conventional as well as digital presses. Process plus spot colors not a problem with a six color press.

From the owner: Custom Multicolor , Digital, Variable Data and Wide Format Printing.read more