The receptionist is rude at this location ( Kirby) , at the Nacogdoches location they answer the…read morephone and speaking so fast you don't know what they're saying. Now back to this Kirby location the Drs. are nice and isn't enough for me to stay. I need a referral and Jeremy tell me I haven't been there since August and I was seen there in November and December. So I'm calling to the Oblate street office where their bosses are at and I had to call & leave messages with David 6 times and he finally called me back at the end of the day on Friday (knowing there was nothing that could be done) he promised to call me back the following Monday or Tuesday and never did and it's been a month. In the meantime I've been leaving messages for their supervisor by the name of Dora Garcia (she's located at the Oblate st. office also). I've left over 23 messages for Dora and not once have I received a return call, I have asked the receptionists if Dora has s getting her messages and every last one has told me yes they've left them on her desk. One receptionist told me Dora is always on her cell phone for personal business so I guess that's why I never received a call back. So I decided to go to Dora's boss which is Dr. Harry Hernandez and I see why I never got a call back and they really don't care.....Dr. Harry Hernandez did didn't return my call either (after 4 messages) so I don't think he really gives a crap either since he might be at a location once a week ( 6 locations) he's so busy between his offices and the hospital these people are doing what they want, losing people medical records isn't good and another thing Nacogdoches or Seguin rd (FM 78) isn't practicing HIPPA they sit right at the front calling patients about various things including medications and reading out their address or phone number loud while they never close the sliding windows. My husband and I shall never return, Dr. Harry Hernandez will not make money off us while he allows us to be treated like trash and if you were smart you wouldn't allow it to happen to you either.

Great staff they did what it took to get the job done they were wonderful helping a person as…read morenervous as I was making the procedure go as smooth as possible thanks to them I'm feeling a lot better I definitely will continue to return once again thank you very much for catering to my needs

Had a smooth experience. Aicha was super friendly and answered all my questions, the Dr is so sweet…read moretoo!

New supply service for medication is not reliable. Been waiting over a week when told it would be 3…read moredays. Old system worked this one not starting out as one not to trust. Called and told it would be here nlt today still not here.

If I could give it zero stars I would…read more First off I had to reschedule an appointment on a Friday- took the necessary steps to make sure I gave them enough time for the cancellation- called before they were opened. I worked in a medical office I know how normal protocol works and what is proper etiquette. Here's the problem I have-SOMEONE IN THAT OFFICE CALLED ME AND RESCHEDULED MY APPOINTMENT FOR TODAY AT 8am. even though the front desk girl with the tattoo on her left arm argued with me that no one would do that there- so basically called a PATIENT a liar. When I asked if I could be scheduled she said we don't take walk-ins. Nah dip chocolate chip but at this point you owe me an appointment. Here's the best part, I am trying to be seen for a shoulder injury since my insurance won't allow me to go to an urgent care I had to see a pcp- gets even better my insurance ends on the 31st so now because of the front desk's mistake I can't be seen until my new insurance kicks in which will be 3 months from now. Also tried to speak to the clinic manager- she denied me of that too. You need to fire your girl at the front- sorry but not sorry I worked in the medical field I know that it's hard to maintain a smile during some patient visits but to outright deny them- is not okay. I will be calling daily to speak to the clinic manager. Your front desk turned a patient away- who was crying she was in so much pain- I already had to wait to be seen. and then you do this.

I've been going to see Rochele Nicolas-Wedige for the past year for some weird symptoms/nutritional…read moredeficiencies. Every visit she EXCEEDS my expectations and spends at least 10-20 minutes with me (compared to an average of 2-5 min with most physicians). This place covers everything from physicals, immunizations, check-ups, sprains/bumps/bruises, colds/flu treatment, weight loss programs, and just about everything in between. Rochele has always made me feel comfortable, un-pressured with treatment options, and always does an exceptional job of educating me on my results/conditions. The waiting area is always sparkling clean, and I usually only wait about 5 minutes before being called back, then another 5-10 minutes to see Rochele (unheard of with most family medical practices which usually make you wait sometimes 30-60 minutes before seeing the medical provider). Along with the medical practice, there is also an Airrosti location within the facilities, which treats musculoskeletal conditions with conservative care and transparent costs. There is also a Quest diagnostics testing center located here as well, which makes getting blood drawn/testing SUPER efficient and convenient! Highly recommend this practice to get conservative exceptional care!

I brought my son here for some help with his anxiousness and stomach issues. Not only did he help…read morehim but he helped me tremendously with some issues I had been dealing with for years!!! He is so knowledgeable, personable, and cares so much. The reviews that say otherwise are just awful! He is by far the best doctor I have EVER seen and goes above and beyond to help. I would 100000% recommend him over and over again!

Rude Staff! called in to ask questions and was spoken to with disrespect and rushed off the phone…read more Wont be going here.

Great for in-clinic shots, terrible for self-injection. I've had zero success getting my…read moreprescriptions delivered on time. The delays are so consistent that it feels intentional. For a treatment that requires a strict schedule, the lack of reliability from their pharmacy is unacceptable. I wouldn't recommend the self-inject path here

did competitive bodybuilding for many years, had my body dependent on testosterone. my mental…read morehealth wasnt always there I just had paranoia that something wasn't balanced or something wasnt right maybe I had too much estrogen. When I came to this clinic, they didn't just fix me. They gave me my life back in a since. They started me off on a very good dose of T based off my blood work. Im familiar with testosterone levels and how it works. This clinic is no bullshit they make sure your test levels are going to get between average and high, but never super physiological. they will find your sweet spot after about 6 months or less and all you need to do is keep coming for your treatment, they are flexible and it's okay to miss days. The providers are smart and respectful they explain to you what's going on. they take your blood work in time periods to ensure the bio markers and hormones are where they should. The reviews that you read on this you MUST know come from old degenerate morons who know absolutely nothing at all about hormones and blood work. They probably don't have a life and give the nurses shit with their lack of understanding and then can't pay for their treatment do to personal issues and that's not the clinics problem. I get a veterans discount and I see plenty of cops come through here for their treatment as well. The main reason I wanted to make this review was because people need to know the negative reviews are ignorant crazy people who think hormone treatment is a magic solution to their garbage lifestyle. Obviously it's not.

I had surgery recently and I wasn't feeling my best. I felt dehydrated and to give me a boost, I…read morethought I try this place out. I was also having terrible back pain and was glad to see I could add Toradol. They were kind enough to throw in some amino acids in specific to my case. I was well taken care of here. The customer service was great. It was a little chilly and I was offered water and a blanket. They definitely have a repeat customer!

I returned from a trip feeling so poorly. I received an IV…read morefor inflammation and an addition for pain due to a flare up with my sciatic. I left feeling so much better. Jeff was such a great help! Highly recommend SA IV! This is not the first time they have saved me.

I've had nothing but amazing experiences here. The last treatment I had was a Japanese head spa…read moreand I loved it so much I signed up for their membership. Staff was amazing and space extremely clean. Highly recommend.

I loved this place, it's so relaxing and they have all different types of services. Not only for…read morephysical changes but overall wellbeing.

Will not stop spam emails even after repeated requests. Every email is a different domain and…read moredifferent email name. Sketchy operation.

This clinic is amazing with an amazing new philosophy to cut the middleman. If you have no…read moreinsurance and you need a pcp or some labs done, some imaging done at more reasonable prices! The kind of prices that insurance companies offer make sure you plug in. It is a membership fee you pay monthly you can update your health like I did do all of your physical without having to have insurance, I recommend Dr Vu! She is caring amazing she hears you and does her best to get everything checked off your list that you've been worried about. She is very thorough and polite.