Dan did a really nice job completely overhauling my Boosey & Hawkes clarinet, which had been…read moresitting gathering dust for over 25 years. It plays like new now and I'm excited to get back to making music again now that I'm retired! The price was very reasonable, and he also gave me a loaner clarinet to use for a few weeks while he was working on the repairs. Dan has been doing instrument repairs for many years. I can see based on the work he did on my clarinet and the fact that his workshop is stacked to to the brim with instruments that he is clearly a master at this trade and the go-to guy for repairs.

Dan did great work on an old Yanagisawa soprano. I've only been to Dan once, but I know he's got…read moreyears of experience and clearly is exceptional at his trade. I recommend Dan for anyone looking for instrument repair.

Terrific work on a vintage French alto saxophone and tenor saxophone. They were fast, and their…read morerates were very reasonable. It was also helpful to be able to try out a case for the tenor in the shop and see that it was a good fit.

Great people. Was looking for some trumpet accessories. Amazing collection of antique instruments…read more Very accommodating.

Greg's Instrument Repair is GREAT! Greg has worked on 4 of my guitars so far and he has completely…read moreperfected the Floyd Rose Tremolos. I have entrusted him with some of my most prized possessions and he's worked his magic bringing them back to my specifications. I highly recommend Greg for all your guitar and instrument repairs. Strings, set-ups, wiring, fret work etc...he does it all!!! A+++

I just wanted to thank you SO SO much for fixing my Gibson Les Paul. You did SUCH a good job that…read moreit sounds like it did when it was brand new nearly 20 years ago, NO ONE has done such a great job as you have. A thousand thank yous, I got completely lost in the moment playing it and it's been years since I experience that unless I was onstage in the zone. I'm thrilled my step father found you, your going to be my forever go to for anything regarding fixing my guitars. Price was VERY reasonable- in a world where everything is to much, you certainly are priced fair. Thank you.

I walked into Mike's, because I was in the market for an electric and live in the neighborhood…read more This was my first electric, but I knew I wanted something decent with good tone. I told the store owner what I was looking for, and he showed me what was in my price range. He also very kindly told me that I was welcome to try any of the guitars--even though I very clearly could not afford them! I thought that was cool! He left me alone to play the guitars. I was able to take my time--as I didn't really know what I was looking for. I was so happy with one of them, that I went ahead and bought it! I've had it for about 2 or 3 years now, and I still love it!

A friend told me about Guitar Stop so I brought in my acoustic which had a bad case of fret buzz. I…read morethought it needed an entire setup (I'm still very much a beginner player). However, Jeanne made a minor adjustment to the truss rod and fixed my lousy stringing error and the buzz was gone. This cost me $5. I returned to the store the next day and Annette was extremely helpful and very patient with all my questions about a new electric guitar. I ended up purchasing my first electric with a great amp. They even include a free gig bag and six picks! Very cool. Overall, I'm very pleased with this family-owned store and will visit them again for my guitar needs. Thanks for reading and rock on!

I had a strange experience there with a guitar repair…read more Ten years ago I bought an acoustic guitar with a pickup at GuitarStop. A few months ago the pickup stoped working. I brought it in to Guitar Stop. Their technician examined the guitar, cleaned the dust out, and came to the conclusion that the pickup/preamp would need to be replaced. They gave me the customer service phone number of the guitar manufacturer, and said that because they were no longer distributing that brand, there was no way they could get the parts, or do anything else to help me. Even though I bought the guitar there, they told me I'm on my own. One odd experience was that the technician didn't talk to me. All this info was mediated to me by the people behind the counter. When I had a question, they would ask the tech, the tech would tell them, they'd tell me. It was odd to have a middleman coordinating. I then did what I didn't want to do: I brought the guitar to Guitar Center on Mass Ave, across from Berklee. The guitar technician came out, introduced himself to me, and walked me through all the options. A couple days later they called me and said the guitar was completely fixed. It was the wiring, the very thing that Guitar Stop claimed it wasn't. There was NOTHING WRONG with the pickup or preamp. It works/sounds beautiful now. When I brought this to the attention of Guitar Stop, they told me how "filthy" my guitar was, how their tech tried every everything, etc. They offered to refund me the $20 bench fee, but it feels picayune to accept that. I always want to support local business and not the "big retailers," but in this case, if I need any work on any guitar, I won't feel confident bringing it to Guitar Stop.

Bob is an expert in woodwind repair, restoration and tuning. He helped me to adjust my tenor and my…read moresoprano saxophones over the past few years. I am just an amateur, but he has done work for most of the local musicians and some well-known international performers. In addition, he is a great guy to talk to with tons of interesting anecdotes from his work over the years.

The man knows his stuff. Expert sax repair but he can no longer test flutes during to a mouth…read moreoperation. Very reasonably priced.

I had been looking for a reliable place for a stainless refret for months, contacted multiple…read moreplaces in multiple states. One day by chance I met the owner of misc stepson at a job I had played on a Sunday, when I got home I emailed Tony the owner not expecting to hear back for a couple of days at best - he answered within minutes and connected me with Wolf the tech. Wolf also took time on a Sunday to reply to me which meant a lot. He told me he wouldn't be able to get to me for a few weeks and we set a date. I brought my guitar on a Tuesday the day before we discussed and got an email on Friday that it was all set. Picked up on following Monday and for an incredibly reasonable price at an incredibly timely manner I had my guitar back better than new, exactly as I had hoped. Tony and Wolf are honest special people in a world increasingly full of shitheads. Couldn't be happier that's my 2 cents.

I brought my guild acoustic to be set up here there was some slight string buzz on the second…read morestring. I came in to pick it up on the date I was told it would be done Which was 2 weeks after I had drop it off. I came there with a brand new Stratocaster literally right out of the box for an easy setup which I do with all my instrument. When I got there not only wasn't my guild ready he hadn't even touched it. It sat in a corner for two weeks. So I left the strat which I now regret and they'd call me when the guild was ready. A week and a half later I was told it was done. When I brought it in it had 11 gauge strings on it. He brought it out and the first thing I noticed was he put 12 gauge on it. This Is a tiny place with no area to play your instrument. I had to get on my knees in front of the counter to try it out. The next thing I noticed was the action was higher. I played it with the 12s and When it was time to change them I got the same brand of 12s. When I put them on they where literally touching the frets after the 7th fret. I couldn't play it after the 7th. I complained to Tony and was told to call Wolf and I did and said the issue seemed to be with the cut of the bridge. So I brought it back expecting to leave it off so he could fix the issue. it had only been 7 months he didn't remember me or my guitar. Then looks at it and asks me if I could wait a few minutes I said okay. I expected him to come back and tell me how long it would take to correct it. He brings it back to me and his solution was to stick a couple shims under the bridge which made the action even higher and the string buzz on the second string which was the original issue was even worse. I could have done that myself. They charged me 85 dollars for the setup and ruined a 900 dollar guitar. Not mention the fact that he talked me like I was an idiot who new nothing about my instrument. don't go there.

My son's oboe was jammed with the cleaning cloth, on a Saturday (today!), with a High School…read moreconcert only hours away. Needless to say, it was difficult to find anybody with the expertise and willingness to help on such short notice, but when I happened to call John, he cheerfully assured me "I can take care of that, come on by!" Sure enough, I was in and out within about 10 minutes. A closer music store without as much expertise had offered to "give it a try for 30 minutes." Today? "Maybe ..." It didn't instill confidence. It was clear to me from this first experience with John that he is both capable and kind, and that he really enjoys being great at fixing people's instruments. Thanks, John!

I took a vintage French alto saxophone and then a student model Japanese alto saxophone to John for…read moremaintenance and to fix issues a previous technician had not solved (and also created). John did well with the student model instrument. Unfortunately, the French alto saxophone was left in an unplayable condition; the octave key was not working. I had John take another look at it, but he seemed to just keep it at his shop for another week without doing anything. He also called me repeatedly to pick it up, even though I told him multiple times that I was out of town (I was away for a week, and he called as if I had left it there a much longer time). When I picked it up, he gave me a discount, but I should've been suspicious. I had had enough, so even though the octave key still wasn't working, I took it home. I later noticed a poor solder job and burnt lacquer on a key. When I took the French saxophone to a different repair shop, they fixed the octave key problem, solder, leaks, and adjustment issues he missed. The only reason I would give John two stars instead of one is that he quickly fixed the student instrument; however, I would not trust him with a vintage or professional instrument.

So I have to say I deal with Lucas regularly and I have never been let down with his work. He is…read morevery knowledgeable and great at what he does. I have had him look at a couple of different things for me from pedals to amps. He actually repaired my '88 Laney for me basically had to rewire it entirely after it melted down. It's sounds great and kept the original tone very pleased. Also their venue is great the room sounds excellent, I was lucky enough to have gotten to play here. They're very hospitable and even better that it's an all ages all are welcome venue, you don't get that much anymore. Places like this are what keeps the music scenes going. Keep up the great work guys and I will be seeing you soon.

From the owner: We are now appointment only. Please call or text to setup a time. If the open light is on, the…read moredoctor is in. Our specialty is reviving old malfunctioning musical gear, bringing instruments & related accessories as close as possible back to their original states. Nothing makes us happier than to see our customers fall in love with their favorite old instruments all over again. We also do custom electronics modifications for instruments, amplifiers, effects, and more. And of course, we buy, sell, and trade gear to help find unwanted instruments new homes while facilitating alternate ways for our customers to have their gear serviced.