We stopped by with a sick mouse emergency during a relocation road trip. Poor Snowflake was very…read moreunwell and had to be put down. Dr. Brad Adrian did the exam. I've been to several vets with mice over the years. Few vets have a good understanding about mice. Doctor Adrian was the most knowledgable and the most sensitive vet I've met. Excellent bedside manners. Thank you for making a sad moment easier for us.

I am new in town. My 14 year old heeler, Whyatt, had been staying on a farm with a friend. Whyatt…read morestarted to have a lot of trouble, and after coming to stay with me, he began to vomit blood. My friend jumped into action and called her vet, Dr. Emily, at the Animal Medical Clinic. They cleared their schedule to help me that same day. We had to put Whyatt down. This is not an easy decision to make ever, and under these circumstances - in a strange environment, surrounded by strangers, it was even more difficult. The staff at the Animal Medical Clinic are like none other. Saying thank you with all of the gratitude I can muster will never be enough to express how much I appreciate them.

Note: this business is now just called "Parks Veterinary Hospital" and the address on here is…read morecorrect. This place is fantastic! The facility is clean, the staff is friendly, and they don't try to do that thing some other veterinarians do and push products on you! Suggest them, sure, but they don't push it! We've been taking our cats here for years, even though they are probably one of the more costly places in town. But, you do get what you pay for here. I cannot stress enough how awesome the staff is here, from the front desk folks to the veterinarians themselves. I would rather pay a little extra and get good customer service than the alternative. Some things: 1. They have kitty condos for long term cat stays! 2. They respond to emails (the address is found on their website) quickly. 3. They understand emergencies and try their best to avoid making you and your pet wait. 4. They have totally separate areas for cats and dogs! No awkwardness with a screaming cat in a carrier and a scared dog on a leash in the same waiting area. 5. They utilize the PetDesk app, which is just spectacular for people who use their phones' for everything. Of course you can still call in, but having an app tied to the vet is nice too. 6. Their new(er) location on North Road is such a nice place. It's so spacious. For those new to GI or looking for a place, I really suggest Parks.

Amazing service! My puppy got sick and I needed to have her seen at 9pm. I called and had an on…read morecall vet come in and treat her. From the moment we got in the vet was super nice, very informative and treated her swiftly! Thank you so much! Would definitely recommend this facility!

We were in Grand Island for 2 nights while RVing at Mormon Island State Park. We are from Florida…read moreand needed a vet as our dog was exhibiting issues. We were fortunate to get a same day appt with Dr Andrews. Teresa, the receptionist, was so helpful & pleasant when we called Our dog had impacted and an infected anal gland. Dr Andrews took care of Maxwell right away and handled him with care. After sedation, expressing and flushing the glands, we were sent home with the appropriate medication and will follow up in 2 weeks with our vet in Tavares, FL. Teresa went over everything with us We can't thank Dr Andrews enough for the time he spent with us and his great care of Maxwell. Thank you, Teresa, for your promptness in getting us in and your kindness. We highly recommend Family Pet Clinic, Grand Island, NE!

Love to hear and witness that my chosen veterinarian and grooming facility continue to strive to…read moremeet needs of their clients, regarding quality care, efficiency and great customer service to humans and pets. Picked up my crew from the groomer (who always does an above average job) 3/13 and greeted by Teresa and Katie who had all of my information regarding services and heartworm preventive ready and waiting, so much less stressful that I was able to pickup, pay and remove my dogs quickly. Love this new crew and super excited to have Dr. Anderson permanently on board.

Dr. Emily saved my Australian shepherd, Theo's life yesterday! She found a 4.5 lb tumor on his…read morespleen and surgery was successful. He is acting like a whole new dog already and it's only been 24 hours. Without her lifesaving surgery, my boy would not be here with me.

As a single person, I love my four legged friend. Diet and exercise is very important for myself…read moreand my pet. This includes long daily walks. Now, my canine does have a fur coat. It is a two layer coat and requires daily brushing. I brush him 4 or 5 times a week and take him to a professional groomer 4 times a year. I made the mistake of booking a grooming at this clinic in the past and they shaved my dog. Grooming was discussed when he was dropped off and I was promised that there wouldn't be any shaving. When I picked him up, he was half shaven! This is very bad for the health and well being of the breed and causes skin issues and can make them sick! Recently, I went back for annual shots and received attitude from the vet. Apparently, he wasn't groomed to their standards, which apparently includes shaving! While the news says that there is a shortage of Vets nationally, I don't think that torturing my pet is in the cards! Because of this, I will look elsewhere for service! Very sad!

I hate what this place has become. The director, Jill Hornady, has no place on a board for an…read moreanimal shelter. She does not care about the animals and employees have been fired for speaking out against what is going on. They have been euthanizing animals for the sake of convenience and have been very secretive about doing so. I know they separated a pair of dogs who were companions, and were only supposed to be adopted together, as they had been together their whole lives. One of the dogs was adopted, and the other one was put down. Disgusting. This used to be a no kill shelter and a place I frequented when I wanted to visit some animals. But now you're not even allowed to go back and see the dogs.

I had went in to look at the dogs and had called prior to leaving to ask if the dog was available…read morefor pick up the next day, she had said he was and so we drove an hour out of our way ( we have other humane societies in our own town) to get this dog. I had moved out right after I graduated and my mom was going to sign off for a god. When we arrived we were told we had to play with the dog for 30 mins, after the 30 mins was up we were told we couldn't have the dog. After. We let the dogs hope down and we wonder why dogs aren't adopted. The blonde skinny lady at the front desk should lose the attitude.

We took our 16 month old German Shepherd, Annaya to Lost Creek Training Academy for a 2 week board…read moreand training, which cost us $2000. it's a 96 mile drive one way. Annaya was very timid and scared when we arrived but eventually calmed down. A few days later, I texted the owner to see how she was doing. He never replied after 2 days so I called and she appeared fine. when it came time to pick her up after 2 weeks, the owner said he could not do our final training that day because his employee was injured and he was understaffed. We made plans for him to come to our town the next week to do the training at one of their grooming facilities. once we got home, Annaya had terrible diarrhea. we took her to the vet and she had a Giardia parasite that most likely was contracted at the facility. she was fine when we dropped her off. 6 weeks later, we are still treating the Giardia and have incurred an additional $300+ in vet bills. We cancelled the training session with the owner and I texted him asking for a date to reschedule because I don't want Annaya to infect other animals. over a 5 week period, I texted him 6 times with absolutely no response. Even though we paid him $2000 upfront, we are unable to incorporate the training (if any) because we do not know his training methods or commands. we feel completely ripped off and taken advantage of by Lost Creek Traininc Academy. I strongly caution you not to use this facility. We will be contacting the BBB.

Austin and his staff at Lost Creek Training Academy has been amazing to work with with our 2 year…read moreold dachshund! Riley had a major issue meeting new people and would bite hard. After just two weeks of working with the team at Lost Creek, Riley can now go into public places and meet new people without any issue. We had no idea that we didn't know how to communicate with our dog. Thank you all so much! We will be back!

We had a grooming appointment and instead of calling to reschedule they sent a text and chose the…read moretime and date. We drove an hour expecting to groom and instead of being helpful or apologizing they said they couldn't help us. When I said we won't be back the girl just said, Ok.

My Golden Doodle was absolutely BUTCHERED when my daughter picked him up. He looks absolutely…read moreridiculous. These groomers are not trained and have no idea what they are doing. Also, the last time I picked him up, he was still wet. The gal told me he was scared of the dryer. Please, girl, he's 9 and has been getting groomed his entire life. Go anywhere but here.