During an otherwise wonderful stay at the Four Seasons, I was left severely disappointed by the cleansing facial I experienced in the Four Seasons Equinox spa. My aesthetician, Connie, did not provide nearly as much service as I would expect for the price ($150 before tip). Most notable was approximately 20 minutes where I laid there while a face mask was drying. I have had cleansing facials in the past and normally the aestheticism massages my arms or hands or scalp during this drying period. Instead, Connie sat there for the entire time (and from what I could gather during a quick glance, was on her phone during that time). Considering the facial costs $3/minute without tip, this was about $60 spent laying there waiting for the mask to dry, just awkwardly sitting there - and nothing was said to me, not a simple "ok we are going to let this dry" - I wasn't even sure why everything stopped. That is a unique experience I have not come across before, and unfortunately left me dissatisfied. As an aside, as I was 6 months pregnant at the time, being offered a pillow under my legs would have made me much more comfortable (as I had been offered one by the wonderful masseuse I had at that same spa two days prior). Also, for most of my facial, Connie spent most of the first half of the facial telling me how bad things were in her life and how horrible it was to live in Miami and how unhappy she was being back. The entire experience was just bad. I left the customary 20% tip today nonetheless, as I do not know if it was the aesthetician at fault for what felt like a waste of much of my time during the facial, or if it was the policy and techniques taught by the spa itself. Nonetheless, I felt as though my experience was not worth anywhere close to $180. read more

the gym is not kept up and staff spend more time on their cell phones than working. equipment often broken, they do not care about members at all read more

TERRIBLE EXPERIENCE. I joined and NEVER was able to go. They keep me hosted for the first year, I HAVE to keep paying the membership for a full year. So, if you are thinking on joining, read the small letters because you will not be able to cancel for the first 12 months unless you have a medical certificate or move away..., far, far away... No matter you were a member before, you will have to keep paying and paying every month. BEWARE. read more

Having been a member of this club since 2008 when it was called 'Sports Club/LA', I can happily say the quality and standard has remained very high since then. The acquisition by Equinox did not hurt the club, and in fact gave it a modern touch in regards to the club's decor and personality. Only negative: The club could really use a juice bar or lounge where to have a Hot Tea or snack after (for example) an afternoon workout while waiting for traffic to pass. Special mention to the high grade always friendly staff including Erica, Megan and Shanai in the front desk. Roberto in the men's locker room and Maria Mora in member services. read more

I'm loving Equinox in Brickell!! I moved to Miami a year ago and have been searching for a gym since then. To me, the most important aspect was the group fitness classes because I don't have a ton of motivation to work out by myself. Equinox's fitness classes/instructors are top notch! I love their Studio Cycling, Yoga, Barre, and Pilates classes. If you're looking for a fantastic workout in only 30 minutes I would definitely recommend Best Butt Ever or Ab Lab! The gym and locker rooms are extremely clean, they have the Kiehl's products that everyone loves and a great steam room to relax in- overall, it's a fantastic experience every time I come here. One of my favorite parts of Equinox is their app! I joined the cycling group and can see how I stack up compared to other women in FL. You can also easily search and reserve your spot in classes and book trainings or spa treatments. When you join as a new member you get a complimentary personal training session, Equifit evaluation and pilates training. I LOVED my training session but unfortunately the training is very very pricey (24 training sessions is $4K) but I would highly recommend it if you can afford it! My only issue with this gym is the parking is not free (unlike the Coral Gables location where they completely validate it). Sure, they validate it to $2 for every 2 hours, but if I'm going to the gym almost every day then I'm paying $60 extra per month in parking fees in addition to a pricey (but worth it) gym membership. If Equinox could find a way to validate parking then it would be 5-stars all the way! read more

Definitely one of the nicest gyms I've been to. Plenty of great equipment, knowledgeable personal trainers, and the cleanest facilities I've had the pleasure to see and experience. Will say that this is definitely for those who are willing to pay top dollar for a high end gym. So don't expect to see your typical beefy gym rats. But I do like that there are plenty of classes, towels, and the fact that the staff keep the place impeccably clean. Not a bad place to head out after a workout and hit up a nice place to eat in Downtown Miami. Give it a shot. read more

Its a nice gym. Not the same as the Coral Gables Equinox. At Coral Gables they offer a little juice/smoothie bar (Brickell could do that - they have huge lobby). At Coral Gables, staff would come in at the end of each class and dry mop the sweat off the floor and assist in putting equipment away; that's super helpful when the class is full! I don't like that some classes were not a required pre sign-up when I joined, but then later became a pre-sign up (and these are not spinning classes). They took away the cold lemon water in ladies locker room...everyone loved that and used it a lot. The ladies steam was broken a lot when I first joined. Boutique at Coral Gables is really good; Brickell not so much. Strange they are different. But if you want a big gym - this is the one. read more

Amazing atmosphere and classes. The people who work out there are serious about their routine and don't take the gym too lightly (no pun intended)! There are readily available trainers. Join now if you are not already a member! read more

I went to check out the Equinox at Brickell, and the lady at the front desk told me that I can't see the gym , unless I'm signing for a membership with them! Most pathetic answer I ever heard! It looks like the typical rich gym pricks I ever witnessed! read more

Ridiculous...so difficult to cancel a plan even after the 12 months contract. Here you have to give 30 DAYS NOTICE before they can cancel anything, even know you passed your year contract. My situation was "oh we are putting your request in, but right now the system is not working" a week later after 2x coming here, sure now they finally have my request in. Over all I payed for 2 months. Nice! One month because the system was down and one month for the 30 days. read more

I love the Equinox brand and I love being a member to all of their gyms. The Equinox Brickell, while not the biggest Equinox I have been to, has a great staff, over the top locker rooms, and great Pilates and boxing studios. My only reason for giving them 4 instead of 5 stars is the variety of classes they offer. My old EQX studio offered tons of Barre classes at times that fit for my work schedule but it seems that here, there really aren't many Barre classes at all, and the ones that are available are at off hours, like mid-morning/afternoon. I'm excited for the second Equinox to open so I can have access to more classes. Overall though, if you want to work out in an equally beautiful and motivating environment, this is the place to be. read more

So...... Third time's a charm right? That's a lie! I got a text saying zero enrollment and of course the total was still over $250, then I finally got to the location, the show me the Beautiful Pool owned by the 4 seasons and the Executive Lockers rooms. I sign up on Friday and show up Saturday to only be told that my.key gob and wristband to use the executive locker room and pool we're still being worked on. I payed $434 dollars for a service I am not getting. I reached out to Garrett Riley who signed me up and he said my key fob would be at the desk in an hour. I checked and hour later.... Nothing. Came back three hours later, still nothing, checked back at closing STILL NOTHING. So I'm curre fly being charged $330 a month for an experience I am not getting. Equinox if you cannot provide the service the moment you take my payment then DON'T TAKE MY PAYMENT. Now I have to go through leaps and bounds with my bank on Monday to figure out how to reverse the payment and get out of this contract. I signed up for the executive membership for less stress an relaxation. I had to cancel my meeting with my client because I could not get my work done after I traveled all the way to the gym to be told I couldn't use the locker room and have access to the pool. The Aventura location did almost the exact same thing. They send a bunch of pretty people to smile in your face all the whole they swindle you. Had I know all of this was going to happen I would have just stuck to the Brickell location and only paid $200 a month instead of $330, and I guarantee come Monday I come to hear more BS about why I don't have a key fob or access to the executive locker room and whatever else the executives are supposed to have. This is ridiculous, I hate that companies can get away with stuff like this and think that we want to hear "Sorry for the inconvenience" I want a my money back! This IS A JOKE!!!! DO NOT SIGN UP FOR THE EXECUTIVE MEMBERSHIP, ITS A WASTE. read more

Deep Tissue massage with Oscar was heavenly. His comprehensive knowledge of kinesiology and ability to apply varied levels of pressure was entirely therapeutic. Left the place walking on a cloud. read more

Equinox has taken over the SportsClub LA. Very nice facility; however, needs some updating, which I'm sure Equinox will do in the coming months. Convenient location and nice to have in the neighborhood. Great class schedule, friendly and professional staff and courteous members. read more

Best gym ever! Great service, great machines, equipment, super clean. Lots of different classes for one to choose from. The spa is great as well as the showers. I wish it had daycare in order to leave my baby while I work out. Staff is very friendly and the teachers are amazing!! The dance teacher Gigi and the zumba teacher Eliana are awesome!! read more

Great gym , clean , AC working :) ( contrary to the south beach one were the AC is broken since 2 years or more ) Exclusive environment , nice steam , nice people ;)) read more

Great equipment. Awesome classes. Charles the manager is on point. Clean and top of line the amenities.

Was scammed at their parking garage on the way out. They charged an extra hour for parking, even though I had already paid the time. They blamed it on a machine program, and wouldn't let me take the car out until I paid another $8...even though I had already paid the full parking time I was there. Even their manager came down and said they wouldn't open the parking gate until I coughed up the extra amount. Needless to say, I won't be going back. read more

I learned this lesson a long time ago but forgot. Never go to a "spa" that's in a gym. I bought a spa package that included full body scrub and mud wrap, lunch, 80 min massage, and facial. I spent well over $800. I was disappointed that they didn't have a hot tub or any type of water area for relaxing before service. They have a steam room and a sauna that you share with all the people using the gym. My scrub and wrap was fantastic but the massage was pretty horrible and the facial was just average. During my massage I could hear people dropping weights and talking - this was not relaxing at all. My lunch was pretty good but it was awkward eating in a dark room by myself. Definitely would have been better if I had a friend with me. The other thing I thought was weird was the relaxation room where you wait for your service had tea and room temp water...that's it. I would really suggest they add some kind of a snack (fruit or trail mix...anything really) and a fruit infused water with ice. I've been to many spas all over the country and this is just pretty standard. Bottom line - not worth the price I paid. Pros: Awesome tampons in the bathroom (100% cotton and free of any chemicals) Soft toilet paper Some of the towels and robes were actually soft Shower body wash is grapefruit scented and I really liked it Cons: No snacks in relaxation room No fruit infused water or ice water read more

Steven Menard is a great massage therapist. He's knowledgeable and understands the body that's in front of him! It's so important to get regular massages especially if you're a very active/for person. read more

One of the best gyms in been to, very clean, machines all all up to date on technology and they have a steam room.

Super pretentious gym with old equipment and small workout floor. Was totally turned off by the blonde lady at the front desk, I think she was the manager. She was super rude and was following me around trying to sell me a massage. Nothing like equinox gyms in California. No need to try hard like these people in South Florida living in efficiencies and paying an Equinox membeship. read more

Poor management in FL and NY! I am trying to get my refund back since Feb 2020 and nobody repply my emails or calls. I am super frustrated since I cannot get my refund back that was charged incorrectly and without my permission. What a nightmare!!! read more

Great gym. Love the Steam room. Always clean. All personal trainers are very friendly and professional. The one in Brickell has a beautiful pool. Highly recommend it. read more

Not worthy at all. Too expensive for what you get. Look around and you'll find better options at a much better price.

They keep charging my credit card after i cancelled my membership 2 times already!! The manager keeps saying he was not aware of if! They just take ur money, horrible read more

This club is the sole reason why I give fitness/wellness/nutrition the time of day. It has been in my life for the past 3 years and counting. Whenever I go to workout, I find the employees to be very helpful and attentive. From the front desk staff to the maintenance staff, I always have an exceptional experience. My favorite amenity of this club is using the dry sauna then, showering in the marble showers with the Kiehl's products. Always soothing and a relaxed feeling afterwards. In my opinion, this club has come a long way from it's Sports Club/LA days. The added luxury aspect of being in the same building with the Four Seasons makes it that much better. read more

I've been a member for over a year now and felt I should edit my review as there have been some changes with my experience. I used to like the variety of classes and times available. The Friday and weekend schedule continues to be too lean... it would be great to have later classes on Fridays and Sundays. The trainers are AMAZING specially Thania, Emmanuel and Jarius. They are very dedicated and very patient.... The club was good about the limit of people per class, but this is no longer true. In specific boxing bootcamp is always full and people keep sneaking in so usually there are as many as 3 people per bag... this means we're not getting the most out of the class. Women's wet area could still use a bit of love, but are decent. For some reason the steam room seems to be closing a couple hours before the club close time... this is a hit or miss type situation. The main studio by the reception area could also benefit from a fridge for cold towels... the closest one is all the way around the gym. If you like working out at night, I do, be aware that they tend to have activities at night and this impacts classes (unless your doing yoga). They will not notify members so you will get there to find out your class has been "modified ". It really means they are doing a completely different class, but with the same instructor. Not a bad place, but definitely has competition now that the new Brickell location is open, and there are many other options in the area. Membership does go up every year so also be aware of that. read more

WORST EXPERIENCE IN MY LIFE. I was publicly humiliated, yelled at and threatened by one of their "master trainers". Management did nothing to correct this but instead sided with the trainer without even listening to my side. General manager even told me it was a waste of my time to speak to the regional manager because they were friends. I felt extremely disrespected by management and when trying to leave the gym because lucky for them I was leaving the country, they made it almost impossible for me to leave. Most importantly however, it is OVERCROWDED at all times, even at noon, and they continue to get new members. There are lines to take a shower and to use the toilets. It is ridiculous. read more

I liked the gym, but something happened in the garage and they charged me for more time than I was there...total ripoff!

Oh how I miss the sports club. This gym is pretty and all BUT it's near impossible to get into most of their group classes. so basically, you have to reserve a spot 24 hours I'm advanced. Problem is, you have to book exactly at 24 hour in advanced or else, the class is booked. You can't book days in advance. So you can't plan your week. It is worse than bidding on EBay. You literally have to set an alarm on your phone and stop everything you are doing (impossible if you have a job like mine) just to go on the equinox app and book the classes. ANNOYING. This is their way to get members like me to just avoid going to the gym but keep paying their high membership. Seriously, can't wait for my year contract to end so I can quit. No I don't recommend this gym. I mean, unless you only pump iron on your own and do cardio machines. In that case, just go to any gym....the showers and lockers are great though. Other than that...I've been sorely disappointed in this gym. read more

Horrible customer service. They tell you one thing the day you sign in, and totally different speech the day you need to cancel. Lots of lies. Also, they keep trying to sell you personal training sessions. I m very upset, and would definitely not recommend. Please keep in mind that half of these 5* reviews are their own personal trainers! read more

By far the best and cleanest club I have ever been to. The staff was amazing. I would highly recommend Equinox Brickell

This place is top gym ever!!! And the classes are hard are!!! All the instructors are very professional but Emmanuel Griffin is on top!!! Best workout and amazing total body transformation! Never did such a super athletic training as this instructor does! read more

Been a member of this gym since 2006. It transitioned to Equinox a little less than 2 years ago, which certainly brought a new look to it -some new machines here and there, but most of the weights and other machinery remained the same. The staff turns over very quickly, from the clerks at the front desk to the general managers. The quick turnover, obvious lack of training and experience of the personnel in my opinion accounts for the lack of "customer service" culture there. Very frequently, even I that have been a member for 10 years +, have had to deal with a level of entitlement and discourtesy that is beyond one would tolerate for a place that is so costly and "high end". It has been very easy to notice the massive exodus of well qualified and experienced trainers to other gyms (as the moral does not seem to be significantly high there) replaced by newer, younger and the inexperienced. If you are a professional looking for a high-end gym that recognizes and values your membership -Equinox Brickell would not be the place I'd heavily recommend. read more