I was honestly surprised by the lack of service at Equinox Pine Street. For a gym that positions itself as "premium," I really don't understand where that reputation comes from. Here's what happened: my colleague was visiting San Francisco for just one day, and we decided to meet at Equinox. She sent me a guest pass so we could work out together. When we arrived, we found out that her membership had expired on April 30th. The date of our visit was May 5th. She was told that she needed to renew her membership through the original club where she signed up, which was in Los Angeles. That part, while inconvenient, was understandable. What wasn't acceptable was the attitude. The manager (a young Asian man in a green Stone Island sweater) didn't even take the time to listen to the situation. He brushed us off and simply told us to call the Los Angeles club. This is a paying client of a nationwide network, not someone asking for a favor. We tried speaking with the front desk associate, but she said the manager was unavailable and couldn't say when he would be free. She also said she couldn't help us in any way. We even offered to open a brand-new membership right there at that location, since we had already been waiting for a renewal link from Los Angeles. Time was the key issue for us, not money. In the end, my colleague wasn't allowed to enter the gym. Ironically, the guest pass she created for me on April 30th still worked -- so I was able to get in, but she wasn't. As for the facility itself, it's clean but clearly outdated. The smiles at the front desk feel forced, along with the routine "hello" and "have a nice day." If you're going to market yourself as a premium fitness club, the level of service should match -- especially when it comes to loyal clients. read more

Beautiful space outside of the gym! The gym itself is fairly standard -- looks clean, smells great, and the equipment is well-maintained. The real standout is the locker rooms: stocked with Le Labo products, plus a lovely pool and steam room. I attended a barre class, which was solid overall, but the instructor didn't have a mic, making it tough to hear cues clearly. The mats are also very short -- shorter than your typical mat -- so taller folks may find it challenging. Minor gripes for an otherwise nice experience! read more

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My office moved to Mission Bay so I stopped coming here but ... I'm back! And I'm feeling good. For me, after doing my work outs here since thys gym opened back in the mid 2000s ... there is no other gym that I would like to go to. 2nd week and after 2 Spin classes with Trevor Yip made me reminisce of great work outs with then instructors like Tarek, Buddy, Andrea and Tracy. Cant wait for my joining the yoga classes with Mary Hayano. This gym is clean, friendly and have wide ranges of classes. Always highly recommended, still 5 stars. Btw, shoutout to Kayley for always sending me reminder texts to rejoin. Thanks Kayley. read more

Reviewing solely as a landmark rather then the gym. It still says "pacific coast stock exchange" engraved on the outside which was where chris got a stock broker job in the movie pursuit of happiness. The building is beautiful, with large pillars and statues outside read more

Equinox Pine Street - Gyms Near Me - San Francisco, California

I was a bit nervous about coming here bc I'm not looking for personal training and I wasn't tryna get solicited either. The front desk person is super nice. The entire gym is gorgeous. Definitely can get lost in the locker room. I had to ask where the toilets were. ROFL. The locker room is super clean. You don't need a lock as the lockers can be set to whatever code you want. It was towels galore. You got the signature eucalyptus cold towels and plenty of towels for your workout and shower. The gym equipment is ok. Nothing special, but you're really here for the amenities. Tons of cardio equipment and variety of machines. read more

This place is the place to be! IYKYK The vibe at this location is probably the best out of the bay area locations. I may be personally biased because this is my "home" gym but I have to say that not only does the staff just kill it here, the towels are always stocked and it doesn't get as crowded as some of the other locations. Overall, all of the personal trainers are killer but shout out to Bela for keeping me on my toes! Also to Art for walking me through the a whole onboarding process. Again, the staff here are very knowledgeable, apt, and friendly. From the moment you walk in, you're taken care of. Don't forget to stop by Earthbar for a detox smoothie read more

Equinox Pine Street - Entrance to Equinox - Art Deco statues by Ralph Stackpole - Gyms Near Me - San Francisco, California

I've been here over 950x It's my second home. I love it and I love everyone who works here and I'm glad it's rarely full. read more

Visited gyms around the area and by far this takes the cake! Had a very detailed first time visit orientation with one of the Advisors, Art R. He knew a lot and made sure I had all the information I needed. This place is probably one of the most unique and gorgeous gyms I've been to. The layout was spacious, so easy to get around, highly functional and had all the equipment I needed. The best part that made it more amazing is the amount and the variety of group classes they offered throughout the week! So many! read more

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Thought I had an all gym pass, they let me in unknowingly, and then chased me down like I had stolen something, were complete assholes about it... the gym was basically empty and every club in NYC has given me guest passes without a problem... funny thing is this location didn't even offer a paid guest pass as a solution, they just wanted me out... as a member for over 4 years I would have expected better. read more

I visited Equinox on Pine Street for work and was really impressed. The gym, which was converted from a former federal bank, is spacious and has a welcoming atmosphere with very friendly staff. I highly recommend checking out Equinox on Pine Street. read more

As many of my friends know, I've struggled with recovering from surgery and complications. I've seen specialists, wellness practitioners, and done physical therapy. For about six months following my surgery, I pretty much was fatigued and my body was basically run down. Just before Thanksgiving 2018, I joined the club. The Great George F suggested I see his daughter, Kylie, a Master Trainer at Equinox Pine Street. Kylie started me out with a modest workout and nutritional plan. Over the next sixty days, rain or shine, I showed up and followed Kylie's coaching. Each week we progressed adding more challenging fitness. I go to the gym everyday, both here and in Berkeley. Today, eight pounds lighter, more muscle mass, increased energy, and a happier lifestyle. Aspire to be better. read more

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Theft. Pure theft. When you go into this place just know they're going to study you to see if you have money or not. It's not classy like they're trying to be and you feel this scarcity vibe amongst the workers because they're always competing to be the most popular trainers. I'm a gym rat and so I decided I'd try this place out but quickly learned that if you come to do your own thing that you're put on the bottom of the totem pole for membership priorities. Just because I'm independent and want to train myself doesn't mean you get to treat your brand new member like an issue. Hope ya'll leave SF for good there's no room for sharks in the bay anymore. read more

Equinox stole almost $2k from me. It was for a personal training package which I did not want. I did not use any of the sessions in this package so I was told by two separate equinox employees that these funds would be refunded to me. It is now two months later, and they have stopped responding to my messages and emails, and no refund. I am going to get legal involved at this point. read more

I used to have a good experience here, but now they're closed all the time. I tried on a Friday evening just after 7 pm -- closed. Just came to work out on a Saturday afternoon, and they're closed all day. Don't bother spending the exorbitant membership fee -- you'll never be able to use it. One extra star because the front desk employees, teachers and trainers are great. Corporate is just a joke. read more

I had high hopes for Equinox, I really did. Our company has a partnership with the Pine St. location, with an option to upgrade to be able to go to any northern Ca. location. A co-worker gave me a guest pass to try out the facilities. She gave me the pass the last week of December, when I was out of town. Nowhere in the email did it state that the pass had to be used that day, or any timeline for that matter. It only says - "One Day Pass". I decided to go yesterday, 1/8/2020. When I got to the location, I gave the woman at the front desk my ID and showed her the email with the guest pass. She glanced at the email and told me that I was unable to use the pass because it was dated in Dec. I accepted, told her I completely understand but then asked why that isn't stated clearly in the email. Instead of explaining why, she immediately came back with "Well you can pay $50 to workout for the day". I told her I would just got to 24 Hour Fitness, where I have a membership. It was then that she suggested reaching out to who gave me the guest pass, and get another one. I did, and that issue was solved. After that, I asked if it was possible to get a tour of the facilities. I had never been to this location and would've appreciated a tour. The woman at the front desk replied to my request with, "Oh, we don't do that here". You don't give tours to potential new members? Interesting. Lastly, and here's the kicker - When I asked her if there was a map or signage I can reference, she rolled her eyes and pointed to the far end of the gym. Thanks, but no thanks Equinox. I'll stick to my 24 hour fitness membership. Equinox is known as a premium gym, with excellent service. My experience was - "premium gym, subpar service". Save your money y'all. read more

Yesterday's first visit for the 45-minute session was very strenuous. I might not go through this again if I barely keep up. Of course, I was glad to came along with my colleagues from MoFo, and they're ready to get down. Before we start at eight in the morning, I had less than ten minutes to change my clothes in the same Joe Montana's Locker Room. Afterwards, I followed my colleagues heading up the stairs and into the exercise class where other people finished exercising. Our instructor happened to be a Chinese American, and he was easygoing to us. For this session, each of us exercised using Viprs (I wrote "Piper" in my picture). We followed different types of exercise until we do jumping jacks. Then, we took breaks during this session until we started stretching. I'm glad everyone from my left and right done good enough and my instructor was good to us. Well, I saw some of us hanging in there; but me, I almost ran out of steam before my first break. As we started the second half before some stretching techniques, I feel I couldn't challenge myself so I had to slow down after huffing and puffing. But I'm glad this session is over. Even if I had so much pain and stiffness in the back of my thighs and legs, I still had fun from the intense workout. After learning what it's like to push myself, I'm also learning everyday on how to stay motivated. And I'm sure Equinox at Pine help bring me to the next level. read more

Equinox Pine Street - Exercise "Piper". - Gyms Near Me - San Francisco, California

Ok let me start off by saying that the gym looks nothing like it does on the photos the business posted on Yelp. However, it is just as clean and the staff is super friendly. The only caveats are that it's kind of small and they don't have cold eucalyptus towels like the other locations do. Their deal for January forgoes the initiation fee, which is $500 so if you thought about signing up, there is no better time than now. read more

This location is conveniently located in FiDi for those who work nearby. It's perfect for lunchtime or evening workout classes when I have to head back to the office afterwards. There are plenty of classes to take throughout the day. I've also never had an issue with shower lines, although I never go to super early morning classes before 7:30am. The only downsides are that barre classes are held in yoga studio without barres, and I've seen a cockroach in the locker room once. I do prefer going to the Market St location better because I think it's cleaner with better amenities and fun events in the restaurant/bar area, but I appreciate Pine St for its proximity to work. read more

Equinox Pine Street - Cockroach in the women's locker room - Gyms Near Me - San Francisco, California

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I was excited to see what the hype was but there was honestly nothing particularly special about this gym and the lockers and showers seem very cramped Equipment: this gym has very few machines and I couldn't find a lot of machines I typically use at other gyms. However, a plus is that there seems to be a ton of cardio machines literally everywhere so if you like cardio, you would be happy here. There's also a lot of free space to stretch and do your own personal workouts so a plus for that. Equipment seems pretty clean and new. Service: the trainers here are super super nice and friendly and always willing to help out with workout suggestions or just teaching you how to use equipment. Very happy with the trainers!! Overall, this gym didn't seem to have anything particularly unique about it that justifies its high fees and I'm pretty sure you can get the same gains at a cheaper gym. Also I couldn't find the eucalyptus towel so :( read more

The pool regularly breaks down and is out of commission for weeks at a time. Moreover, I've regularly shown up to the pool and had to go, since they don't notify people ahead of time. Since I only joined for the pool, this has been unfortunate. I've asked them to make it up to me twice now and they haven't. They just recommend a location that's further away. For the price point, I'm surprised the customer service has been poor. I was really looking forward to being part of the gym. Once my year is up, I'll have to reconsider if it's worth it. I'm bummed. They're super responsive and awesome during the sales process. Unfortunately, that stops when you become a member. read more

During the time I used Equinox, I found that the gym was always too busy during the time I could go (before and after work). I had trouble booking classes accurately through their app, which meant a lot of the value add of having a diverse array of classes never worked out of me. Much more importantly, though, I canceled my membership at the beginning of July and it took until November to get them to stop charging me. I had been a member for over a year, so my contract was month-to-month. Their app doesn't have way to cancel or suspend membership and I was only able to find a contact by emailing them a lot. Every time I tried to cancel, they sent me a form to fill out and scan and send to them, which I did. And then I would get charged again in the next billing cycle, I would remind them I had canceled, and they just sent me a new form. They only stopped charging me when I got my credit card company involved and reminded the gym that I had legal documentation of my cancellation attempts. Do not trust this gym. read more

Basically the highest rates around. Your money goes to marketing. The returns are marginal, nothing in the way of equipment that can't be found at SF Fitness. Sydney was the only professional I ever came across - credit to her. The staff - a band of incompetent misfits. Dont expect any white glove treatment here. Staff doesn't make any effort unless you are buying additional packages. I recommend Bay Club if you work in DT SF. read more

TLDR: extremely poor customer service, awful management & miscommunication - assistant GM had the guts to ask me to apologize after I got lied to & refused access to the gym when I in reality have access (see attached pic) The details: I have always been a big fan of Equinox and been a loyal member since I joined. I've been to numerous locations across California - Santa Monica, Westwood, Pasadena, Sports Club LA, Sports Club SF, Beverly Hills, Palo Alto, etc, you name it. The membership advisors I worked with in SoCal were nothing but helpful, accommodating, polite, professional, and easy to work with. This Pine Street location, however, is hands down the worst Equinox on this planet - I would give negative stars if I could. Long story short - since I've always been a loyal member, after moving to SF from LA, the first thing I did was obviously switching my membership from LA to this location. I was so excited to sign my transfer form and make sure my membership got taken care of after speaking with one of the membership advisors. Was told that my Equinox bar code would automatically update and everything was taken care of, and I would have access to the Pine St location from that day on (I even had pix taken at the gym that day from my workout!). Lo and behold, next morning I drove out all the way from the other side of the city, found expensive parking a few blocks away from the gym, and I was ready to get a good workout in - front desk lady gave me huge trouble, questioned my level of access, wouldn't believe what I said, and said my membership is still with the Santa Monica location and wouldn't let me in. She was giving me weird looks as if I literally don't have anything better to do than to sneak into an Equinox. Assistant GM came out, told me I still didn't have access to the Pine St location DESPITE pulling out the transfer form that I filled out (see attached pic). Spent more than an hour to "fix" my level of access, and had the guts to ask me to apologize to front desk when I was the one being lied to my face. I've never dealt with this level of unprofessionalism and terrible customer service before (not even at the DMV, tbh). They wasted so much of my time (and some money too, SF garage parking is expensive and they don't validate). This location is making me question why I'm paying $235 a month to put up with this kind of trash service and terrible management, and I would highly recommend you take your money elsewhere (EVEN at a different Equinox location). read more

Equinox Pine Street - Filled out a membership transfer form, and was still refused access to this location. Extremely terrible customer service! - Gyms Near Me - San Francisco, California

Well this is one of the best Equinox gyms in the Bay Area. Uniquely designed in the old SF Mint. Locker rooms in the old vaults look amazing, the best GM and GFM around. Sydney is always seen around talking to members and helping the club look amazing. Katie is so nice and supportive saw her talking to a member and the member was so happy and told me she was the nicest person in the building. Keep up the good work. read more

Great location. Gym gets pretty busy and is pretty small. Staff is very nice, wish I could say the same for the members lol

The club is in a beautiful, historic building. They have all the nice bells and whistles of a typical equinox. The food area is a little small and they don't serve coffee, but they have a nice variety of food and drinks to pick from. The club has three levels which is kind of a pain. The space is well utilized and the elevators are easy to get to. The staff gets 5 stars for sure. read more

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Sydney and Jae - are the nicest people you'll come across. I don't know who needs to hear this but they should be promoted based on kindness and getting stuff done! I was struggling with an issue for days and they were able to resolve it in minutes!! read more

Joined in January after giving up an on-site gym at my old job and needing access to a gym in sf and down south. The amenities are on par but there is just not enough space or equipment in this gym. It's always crowded, even after signing up after a price increase promising to control crowding. Gave it a couple months to see if I could make it work. I've always had to wait for a for a spot at the squat racks, bench, free weights area, and on the mats at any time of day, which I find ridiculous especially compared to other equinox locations and other gyms in the area. Treadmills are usually available during late morning and early afternoon, but forget about it during peak times. I've come to budget about 50% more time for a workout to safely account for waiting. On the bright side, classes are pretty consistently available and solid but not what I'm interested in. Also, the showers and locker areas are great but way, way too humid. Very cool that they're in an old bank vault but the novelty has worn off and I just want some ventilation. No matter how cold I take my shower, I'm still sweating after I get dressed and head out. Maybe I've just had bad luck, but it seems to be consistent with feedback from friends. Would recommend touring the gym on different days and different times of day if you're considering joining. read more

This gym is like if they took all the worst parts of LA--oversubscribed, overhyped, image-manic--and stuffed it into one small facility. It's got a cool bank vault thing going for it but the ventilation is poor and the peak hours really force you to reevaluate your meaning of "personal space." Locker rooms so cramped people are stepping on your clothes or, worse still, your self. The irony is you're paying something like $200 / month for this "premium fitness experience" and to add insult to injury they will charge you for a private locker even though they're the ones cramming members in like sardines. They get a star because the staff is super competent and attentive, and a star because the location is great and off-hours are tolerable. But if you're going at any typical gym hours you're gonna have a bad time. read more

This gym is awesome. The building itself is really cool and unlike any other gym I've been to in SF or anywhere for that matter. They have all the equipment you'd ever need, most of which seems relatively new and if anything breaks it's fixed within a couple days. The locker rooms are insanely nice and well stocked so all you need to remember to bring is a change of clothes. The best part is truly the nice staff. Everyone at the check in desk is very friendly. The managers have been nice and helpful with questions about billing, etc. Kenneth is a great personal trainer and Rachel teaches a fun running class. The only negative is the overcrowding. At signup they're very honest about how the peak times can get busy. I recommend you get a 3 day trial pass like I did so you can see for yourself how busy it can get at the times you'll most often want to go. Monday at 6pm seems to be the most crowded time yet I've just been flexible with my workouts and use whatever equipment happens to be available. I've never waited more than 30 seconds for a shower and if you get waitlisted for a class most of the time a spot opens up. read more

According to a tour guide this building was.built by the Treasury to store gold. Right before the great depression. The San Francisco Stock Exchange needed a new, bigger home. The hired a guy known for his art deco (Castro Theater and the building that houses Yelp). Anyway they wanted the outside saved but he added art.... And an office tower in back The result is amazing. Anyway the stock exchange merged with the one in LA and went mostly online so Equinox took the floor of the exchange and made it a view. Now there are trainers working with people on the steps... U am so jealous! read more

Equinox Pine Street - Gyms Near Me - San Francisco, California

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Oh Equinox Financial District... What have you become?! I've been a member since 2005 but haven't worked-out at the facility in over a year due to rehab from a serious back injury. My first time back last night was an eye-opener. I walked in at 630PM. "Crowded" doesn't even do it justice. Practically every available locker was taken in the mens locker room, and once I found a space, I was up close and personal with bare asses in my face while tying my shoes. The pool had a "closed for repair" sign on it, which seems to be a trend as of late based on email alerts I've been getting. Once on the floor, every elliptical was taken, and nearly every treadmill on the upper level was being used. When an elliptical finally opened, the space between the machines is dangerously close. The only way to climb onto the elliptical is from the back, stepping on the frame in a way it is not meant to be stepped on. That's just ridiculous. I didn't notice the proliferation of lunks that others have commented on, but I was shocked by the density of bodies on nearly every piece of equipment. There were people waiting to cycle-in on weight equipment, cardio machines, and benches. After my workout, the locker room was another cluster-fuck. Guys waiting for sinks, showers, hair dryers. Could not change without bumping into people. And this was 735pm. Look, I'm a realist. A business has to be busy to stay solvent. I get it. But at the PREMIUM rates we pay, I somehow expect more. Can't the management calculate a comfortable carrying capacity during peak hours and use that to adjust enrollment rates? If I wanted this sort of experience, I'd just deal with the meatheads and floor spitters at 24 Hour Fitness in Oakland. read more

If you're considering this gym don't do it. 1. The fact that it was an old bank building is not that great and it gets old. They have not utilized the space efficiently at all. It's clear they've put all their money into making their trainers happy and not think about their members. There's TWO benches in that gym. TWO. How is my chest supposed to grow?! 2. Trainers take up the gym and have no respect for others working out there. It's happened so many times, they work out during busy times and take up five different stations or sets of weight, the space is already crammed and you can't just jump in. The picture attached shows you what I've experienced - someone literally being tackled from training boxing IN THE MIDDLE OF THE GYM AT 5:30pm. It's soooo ridiculous. Have I complained? What do you think? Have they responded. Nope. 3. They spend too much money on "parties" - I don't want gogo dancers in my face after work on a Thursday when you're blasting some pop mashup. Use the money for more equipment, hire a new manager who will make better use of the space or create a room where your trainers can box. Equinox sells it's brand not customer service - because of this their staff have zero gym etiquette. They know they don't have to try hard because at the end of the day you're stuck there and if you don't like it, so what. That's their attitude. Ending my membership as soon as my contract is up. Very tempted to just pay the fee. Ugh I so hate this gym. read more

Equinox Pine Street - Gyms Near Me - San Francisco, California

My home gym is Equinox Berkeley, which is fairly new so I might be a bit biased. However at this location, the older equipment, and giant tv screens throw me back to the cramp, smelly, loud gyms from college. I had no problem setting up my treadmill because it was the same one I've used all 4 years of undergrad! I do think the novelty is the selling point here (former San Francisco Mint), but I can't imagine frequenting this gym regularly. It gets crowded pretty fast and it feels humid inside. People are slightly more fit than the other Equinox locations I've been too. The crowd is young and a bit more diverse than the Union St. location. Showers are old and rusty. One of the showers I was in had the wrong products in the wrong bottles (Grapefruit body soap in the Face Wash cleanser bottle). While I admit it's cleaner than 24 Hour Fitness, it's not much of a huge difference. It's hard to do my makeup in the women's locker room because of how dim everything is. It makes me feel like I'm in a dungeon. Pluses are that it's super close to BART and right in FiDi, so perfect for the SF yuppie :) My rate is $250 for all access (except SoMa location) a month with a corporate "discount". read more

I've noticed that Equinox Pine Street has had more than their share of complaints over the past several years. I've also noticed that many of the complaints have been answered by an insincere "gee, we're really sorry" message from management. Judging by the persistent complaints, management isn't doing anything about improving their customer service besides posting meaningless and empty apologies. However, at least in those cases they made a half-assed effort to smooth things over. I never received any type of apology for the terrible treatment my employer received meaning that if you're no longer a customer, you just don't matter to them, no matter how much their bad behavior warranted an apology. It's no loss that this facility has been closed by the pandemic. I hope it stays that way. read more

Toyed with a membership and thankfully was able to lawyer myself out of it after a month. (see, law school WAS good for something practical besides fighting SFMTA parking violations!) non-chlorinated pool was nice, no doubt. but the showers are pathetic, disgustingly crowded, and frankly, I'd rather hang my backpacking sun shower outside the gym and shower on the sidewalk (would be both more spacious, warmer, and if someone squeezed the tank a little, would provide more water pressure). SO glad I've stuck with Planet Granite which still has not only the best climbing in the city but the best yoga too. read more

Update December 2018: I have been a member here for 6 months and am not impressed with the cleanliness. I would not go to this gym if another one was closer to me. I told the staff on the last survey that I felt cleanliness was an issue, they reached out to me personally but nothing changed. By the end of the night there are towels all over the place. Staff never clean up towels. I rarely see staff wipe down machines. There need to be more wipes spaced out better through the gym so patrons can easily wipe machines down. As it is, I did not know they existed until I emailed the club manager, Jason. I have had amazing results going here because I try hard and the gym is easy for me to get to. Cellphone policy is not enforced on the treadmills upstairs. Update July 2018: Sean heard that I had left and called me back. He scheduled a tour with us and we signed up for the gym. It is very nice and well maintained inside, the people attending the gym seem happy to be there. Original review: Waited for a tour for 20 minutes. Asked the person how long it would be and they said it would be another fifteen. Staff were stand offish, probably won't return. read more

The mecca of all gyms! It has everything one can ask for: not crowded. professional and serious working-out crowd. Cleanliness. Towels. Sauna. Pool(only 3 lanes). MYEQ where you can reserve classes online, see your progress, sync it to your phone etc. yoga classes. cycling classes. great location if you work/live nearby. Awesome shower/bath products. Spa.. etc.etc. I am very excited to just have signed a year contract and cant wait to be a regular here. Their customer service (my pet peeve) is yet to be rated and it is very important. You can be the prettiest girl in the room dear gym but if your attitude sucks, i'd like to part ways .. only after a year tho. =)lol. Anyways, it is very pricey. You are either making some $200k/yr or have a corporate account or serious about your work out, that you will come here 5-6X/wk and must have all the amenities...to rationalize this price!... if you are interested in a little cardio here, a few classes there, pls. go spend your money somewhere else...really, it is not that serious. read more

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The gym is top notch and so is the staff. First the staff. I have been a member at the Market St location for over a year. I recently switched jobs and am now closer to the Pine Street location. When I went to Pine Street to see if I could switch my membership or add the gym I was set up to talk to Ally Simpson in sales. Ally was extremely helpful and was able to find me an amazing deal that worked perfectly. I was able to extend my membership to all of NorCal for a very low price and she did it in minutes. I know that I probably don't count the same as a new member for sales numbers, but I still felt like I got first class treatment by Ally and I really appreciate that. As for the gym, it has a ton of classes all day and the locker room is great. Top notch toiletries and always clean. I love Equinox and plan to be a member for life! read more

This review is for massage therapist Felipe Ramirez, who is part of the Equinox Pine St., Spa team. I am a monthly visitor at the Spa for a deep tissue massage, and Felipe is the go-to professional. He is very courteous; always checks to see if the client is comfortable. Whether it be the oil, room temperature or the massage pressure, he ensures that the session is a relaxing and rejuvenating experience. There have been countless times when I suffer from a stiff neck or lower back and Felipe fixes me up. Moreover, being so experienced his advice on health and general well being has served me well. Would highly recommend Felipe to anyone looking for massage therapy. Kudos to the equinox spa team for setting up such a neat facility and having such a talented and customer-focused team. read more