Working with Laura was a pleasure. She was able to get us showings very quickly and ultimately…read morefound us a unit that checked all of our boxes in Brickell. She's very responsive and helpful throughout the entire process. Would highly recommend working with Laura.

A few months ago Ms. Bucellati agreed to list a very difficult property owned by a business partner…read moreliving 12 time zones away. Rather than describe the difficulties she overcame (there were many and many we're horrid), I'll instead say the following: Laura was patient, never waivered, provided excellent advice, kept her word, remained calm in a perilous closing that could have easily broken down. It was a modest sale but these can prove most difficult. Frankly she's the perfect realtor for luxury properties with life time knowledge of Miami and an excellent eye for investment properties. For me, her greatest asset was her willingness to say "No". Integrity may be just another buzz word for some, but with Laura it is a cornerstone. Highly Recommended.

Only great things to say about Ronnie and Tunde! Ronnie scheduled my appointment on the same day -…read morewhich was nothing short of a miracle ;) and Tunde came to clean my house. She did an amazing job, she was so sweet and took the time to understand what I really wanted done. She took her time and made sure my place was spotless - even though I have SO much dog hair around, I could make an entire dog stuffed animal with it! The result was fantastic and I will be continuing to use them for my house cleaning needs even though I have to pay a little extra for them to drive up to Davie. It's worth it to have someone I trust cleaning my house. Honestly, I've had many cleaners over the years and none I've felt more comfortable and happy with in the end. Very happy :)

I hired Pro Housekeepers to clean a "frat" house for me, before I listed the house for sale. (I'm a…read morerealtor) Needless to say, this was Mission Impossible. The place was not only a mess, but truly, deeply dirty. The team did a great job, were super nice, and not daunted by the job. They even washed the sheets and made all the beds. Thank you so much!! Definitely recommend them and will use them again.

I was having the hardest time qualifying for a cash out mortgage on my investment property. Im…read moreself employed and other banks wanted to see 12 months rental income on the property. I had a new renter in the property and hadn't file my taxes for last year. Michael and his team took over, listened to my scenario and were able to get me the cash out of that property and purchase another. They are true professionals and excellent to work with. Thank you Michael!

Hands down best and easiest place I've delt with. Michael and his team go above and beyond to help…read moreyou find solutions and fast! Highly recommend them!

I needed an appraisal completed on my property was referred to Diego Lopez (Advance Real Estate…read moreAppraisals). Diego is very professional, was in time. He explained the entire process. I will recommend him to anyone needing appraisals

I have used this appraisal company many times and they always do great work!! They are very…read moreprofessional, extremely knowledgeable and have fast turn around times. I highly recommend using their services!!

Ms. Shanti assisted us with the sale of our home as well as the purchase of a new one. Simply…read moreamazing. Very professional and available to answer any questions and concerns we had. She made this stressful situation so much better. Highly recommend.

Last year after using them to remodel 2 bathrooms, a neighbor below complained about a leak. I…read morecalled them and they showed up a few hours later, it turned out that the leak was from a place non-related to their work. I asked them to fix the issue and to my dismay they refused saying that they were too busy at another job, I didn't like this since this could have been fixed in a couple of hours but I understand this was their choice... Just a month ago I called them again because I had another bathroom to remodel, they showed up on the planned day and started to work, in a few days the work was completed and I paid them without going back to the apartment to inspect. The following week I got a call from the tenant saying that lots of cement residue was inside the toilet, which she needed to put a glove on to take it out, and the ceiling extractor (fan & light) was hanging and disconnected. To make things worst that apartment was going to be inspected by a Section 8 inspector... To make a long story short, I call Jesus Zamora and told him about what I just learned, he got all mad and gave me a long dissertation on how easy it's to connect the extractor, and also told me that they didn't put anything inside the toilet... We even had an appointment to do another work and he was so offended that he canceled the pending job. I'm shocked (even though I shouldn't be) by the way people come from Cuba thinking and acting like they are still there, without any minimum customer service skills, neither the decency to recognize when they do something wrong and just fix it or say "I'm sorry". After all, anyone can overlook something, we cleaned up the leftover dirt and mess, and I didn't call him to do it. I just gave him some constructive feedback, to prevent it from happening in the future... Because of my previous review and personal referrals he got a lot of business. He should have at least been humble enough to admit fault and move on.

Reefside was recommended by a family friend after months of looking for someone to remodel our…read moreguest bathroom. This father and son duo are a good combination of work experience and attention to detail. They were open to my feedback and requests when it came to ensuring the bathroom would be as waterproof as possible to prevent any future water damage. They were also very good with undertaking any of the unforeseen things that came up during the renovation. I am extremely pleased with the overall end result... the bathroom looks amazing! I would recommend Reefside for a bathroom remodel given our experience with this renovation project.

My experience at Le Roi (managed by stream-line) has been less than satisfactory. A mere three days…read moreafter moving in, my brand-new bicycle was stolen from the designated storage area. Upon requesting to review the surveillance footage, I was granted access, but regrettably, the cameras that would have captured the perpetrator entering the property and accessing the bicycle were, coincidentally, non-functional. Subsequently, we encountered a series of package thefts from the mail area, particularly targeting Amazon deliveries. It is rather peculiar that the individual responsible managed to avoid being captured on camera. After conducting my own investigation, I have reason to believe - with 95% certainty - that the individual in question has access to the relevant areas and is familiar with the comings and goings of residents. Without making any direct accusations, it is worth noting that the maintenance staff meets these criteria. Since relocating to Le Roi, I have faced persistent issues with my HVAC system, necessitating eight service requests. Despite maintaining a polite demeanor and attempting to inject humor into the situation, my most recent interaction with management and staff was met with blatant rudeness. One would assume that after three years and eight service visits, management would be apologetic for the maintenance team's inability to resolve the issue. On one occasion, a staff member named Leo inspected a vent (not a return vent) and simply commented on its dirtiness as the root cause. Subsequently, I emailed Saul, suggesting that the issue may be beyond Leo's technical expertise. Instead of addressing the matter, Saul forwarded my message to Leo, causing understandable resentment. Throughout this ordeal, I have taken days off work, endured sleepless nights without air conditioning, and even researched the system, downloading technical specifications and reviewing related blog posts to diagnose the problem. It appears there is a small, intermittent short in the main control board that manifests after a power surge in the building, causing various components to fail. A professional technician from the AC company replaced the blower and mentioned that if further issues arose, the main board would need to be replaced. Despite this advice, Leo continues to replace individual components rather than addressing the root cause due to his lack of advanced troubleshooting skills. Moreover, Saul's email response to my inquiry about similar HVAC issues in other units raises concerns about potential underlying problems with the building's systems. The unprofessional attitude and dismissive tone exhibited by staff throughout these interactions are unacceptable. A prime example of the aggressive behavior demonstrated by management is the abrupt removal of lockboxes from the fence, which had been in place for over three years. With no advance notice or consideration, this action led to an unsettling incident where I awoke at 4 am, fearing a break-in, only to discover that my neighbor had to call a locksmith to access their apartment due to their keys being in the removed lockbox. Proper communication could have easily prevented this situation. I reached out to Saul regarding an issue with the lock boxes, and the response I received exemplifies the crux of the problem. It appears that the management company is adopting an adversarial stance rather than fostering open communication and collaboration to resolve issues. It is truly disheartening to see such a beautiful and exceptional building, of which you should be immensely proud, being undermined by the management company's poor customer service, internal corruption, and propensity for creating problems. I then reported safety violations and was served with a "notice of non-renewal"

Today i went to see an apartment in miami beach with the realtor Steven Grossman. After seeing the…read moreunit Steven asked me what i could "bring to the table". He told me because i don't have a social security would have to pay a year rent upfront. He told me that the building owner wants to see "CASH, MONEY AND A BANK ACCOUNT FULL OF MONEY, A LOT OF MONEY". I was so horrified with what i was listening. I left the apartment right away. I lived in los angeles for the past 5 years. My rent was twice the rent of the unit i saw today. I never had a problem renting apartments in santa barbara, los angeles and santa Monica. Yes i had to prove to all these places i had an amount available but they stipulated how much. the way Steven talked to me today was unacceptable and made me very uncomfortable.

extremely untrustworthy. seemed professional at first but breached our lease before it even started…read moreand proceeded to keep my deposit afterwards, then lied and acted like it was me who "changed my mind" about continuing the already broken lease. 0/10 would not recommend. please save yourself and stay away.

Esther is a joy to do business with. Always acting in the best interest of her client, her goal is…read moreto get you to the finish line... with the tact and finesse of keeping things in perspective, and aiding in maintaining the process in pursuit of closing the transaction, I cannot say enough about how Esther is a true agent... working seamlessly with both parties to get the deal done! I will always choose Esther to represent me, whether buying or selling, no one gives a higher care and consideration required especially in tricky situations and I can't recommend her enough!