My experience at Le Roi (managed by stream-line) has been less than satisfactory. A mere three days after moving in, my brand-new bicycle was stolen from the designated storage area. Upon requesting to review the surveillance footage, I was granted access, but regrettably, the cameras that would have captured the perpetrator entering the property and accessing the bicycle were, coincidentally, non-functional. Subsequently, we encountered a series of package thefts from the mail area, particularly targeting Amazon deliveries. It is rather peculiar that the individual responsible managed to avoid being captured on camera. After conducting my own investigation, I have reason to believe - with 95% certainty - that the individual in question has access to the relevant areas and is familiar with the comings and goings of residents. Without making any direct accusations, it is worth noting that the maintenance staff meets these criteria. Since relocating to Le Roi, I have faced persistent issues with my HVAC system, necessitating eight service requests. Despite maintaining a polite demeanor and attempting to inject humor into the situation, my most recent interaction with management and staff was met with blatant rudeness. One would assume that after three years and eight service visits, management would be apologetic for the maintenance team's inability to resolve the issue. On one occasion, a staff member named Leo inspected a vent (not a return vent) and simply commented on its dirtiness as the root cause. Subsequently, I emailed Saul, suggesting that the issue may be beyond Leo's technical expertise. Instead of addressing the matter, Saul forwarded my message to Leo, causing understandable resentment. Throughout this ordeal, I have taken days off work, endured sleepless nights without air conditioning, and even researched the system, downloading technical specifications and reviewing related blog posts to diagnose the problem. It appears there is a small, intermittent short in the main control board that manifests after a power surge in the building, causing various components to fail. A professional technician from the AC company replaced the blower and mentioned that if further issues arose, the main board would need to be replaced. Despite this advice, Leo continues to replace individual components rather than addressing the root cause due to his lack of advanced troubleshooting skills. Moreover, Saul's email response to my inquiry about similar HVAC issues in other units raises concerns about potential underlying problems with the building's systems. The unprofessional attitude and dismissive tone exhibited by staff throughout these interactions are unacceptable. A prime example of the aggressive behavior demonstrated by management is the abrupt removal of lockboxes from the fence, which had been in place for over three years. With no advance notice or consideration, this action led to an unsettling incident where I awoke at 4 am, fearing a break-in, only to discover that my neighbor had to call a locksmith to access their apartment due to their keys being in the removed lockbox. Proper communication could have easily prevented this situation. I reached out to Saul regarding an issue with the lock boxes, and the response I received exemplifies the crux of the problem. It appears that the management company is adopting an adversarial stance rather than fostering open communication and collaboration to resolve issues. It is truly disheartening to see such a beautiful and exceptional building, of which you should be immensely proud, being undermined by the management company's poor customer service, internal corruption, and propensity for creating problems. I then reported safety violations and was served with a "notice of non-renewal" read more

Today i went to see an apartment in miami beach with the realtor Steven Grossman. After seeing the unit Steven asked me what i could "bring to the table". He told me because i don't have a social security would have to pay a year rent upfront. He told me that the building owner wants to see "CASH, MONEY AND A BANK ACCOUNT FULL OF MONEY, A LOT OF MONEY". I was so horrified with what i was listening. I left the apartment right away. I lived in los angeles for the past 5 years. My rent was twice the rent of the unit i saw today. I never had a problem renting apartments in santa barbara, los angeles and santa Monica. Yes i had to prove to all these places i had an amount available but they stipulated how much. the way Steven talked to me today was unacceptable and made me very uncomfortable. read more

Johanne was great I was surprised on how informative she was for my new place. Thank you Streamline properties!

I'm sure Streamline is great when it comes to building owners like Jeff, but when it comes to tenants, they are the worst. They manage at the LeRoi (http://www.leroisouthbeach.com/). We asked for things to be fixed for months and barely got a response. If you persisted, they just got ruder and ruder. Finally we just gave up. All they seemed to do was leave nasty notes for tenants about what not to do. One time we even put up one flyer to let fellow tenants know about a "get to know your neighbors" gathering, and they just ripped them down. Frequently lights were out and floors were unclean. The gym at one point hadn't been cleaned for weeks. They had one guy to manage the entire building for nearly a year and then finally got him one assistant. For a 15-floor building? Really? If you rent an apartment from these people don't expect a timely or pleasant response from these people. I would not rent from a Streamline-managed property again, nor would I use Steven Grossman as a realtor. read more

You want to know how amazing Streamline property management's service is??.. just try to call the "office" and see if anyone answers besides sales calls..if that. Streamline lacks the professionalism and courtesy that is needed to be in the property management business. Streamline employees are hard to reach at the office and you never see them "in the field". I reside in one of their "maintained" properties and it is not good at all. For a building that is only 10 stories, (The Islander) the garbage chute is constantly filled and smelling of trash into the hallways and the elevators. It can be days before the one maintenance worker for the entire building will notice and fix the problem. The grounds are not maintained either. I have walked past foul smelling dog ... near the entrance for over a week now, and this is Florida Heat! It would not be a problem if there was someone to reach quickly to handle these simple problems. Instead you have to call to get no one, stop by the office to see no one, send an email and wait.. and still nothing has been accomplished. I could write an essay of the many epic fails of Streamline property management, please just know.. No one will answer your call, if you go by the office, staff is invincible. Do not buy any property associated with streamline if you care about where you live. As a renter, find another place to call home. read more

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Process was fast (I paid the expedite fee) and Johanne was super helpful in making sure all of my documentation was properly filled out and kept great communication throughout. Having been new to Miami it was the exact experience I needed to start my 7 month lease on the beach. Truthfully, I never worked with anyone else there besides Johanne but why would you need to? read more

Johanne was quick&easy to reach out to, the whole process was clear and done fast. Good service.

Bad rental agency. They do not take care of their properties. Don't expect help when you have problems with a property you might have rented through them. And they are rude. read more

In 2007, our former property management firm Blue Sky had run our building into the ground. It was impossible reach a human being there. So we hired Streamline. Unbelievable difference. The folks at Streamline are responsible, responsive, professional, and experienced. The owner, Saul, is always available to help with major projects or to work with city agencies. I have worked personally with Carolyn, Pablo, and Cuba and the seem to genuinely care about the buildings they manage. Can't say enough about these folks. read more

Streamline has been managing my building for years now and we couldn't be happier. They are professional and efficient and always give our concerns and needs a personal touch. Thank you for all you do! read more