Moved out due to serious mold and water damage issues in the building, which resulted in a City of…read morePortland notice of violation. Despite this, management is attempting to charge me over $3,000 in lease break and related fees after I left for health and safety reasons. Renters should carefully research this property and understand their rights before signing a lease. DO NOT RECOMMEND.

Norris & Stevens manages The Reserve at Hawk's Ridge (Salem, OR) and has allowed a long-term…read morequality-of-life problem to continue while management focuses on reprimanding the tenants affected by it. For approximately two years, we have dealt with repeated late-night disturbances from the unit above us (running/stomping/banging/heavy impacts), frequently occurring past quiet hours (often after 11 PM into 12-2 AM), multiple nights per week. We have repeatedly reported this. Neighbors have also confirmed they can hear the same disturbance, including an elderly resident who stated they feel afraid/intimidated. My wife and I are both disabled, and management has been informed multiple times. We requested reasonable solutions, including a unit transfer as a disability accommodation, and were denied/dismissed. On January 28, 2026, during another late-night disturbance--while our child had just returned from the ER--onsite management sent a reprimanding text telling us to stop "banging" (tapping the ceiling), rather than addressing the ongoing disturbance source. We have preserved screenshots and documentation. We escalated this to Norris & Stevens corporate by email on January 28, 2026, requesting immediate intervention, written-only communication, and a clear accommodation plan. As of January 29, 2026, no response has been made. We have screenshots, logs, and recordings available. The silence and lack of accountability at the corporate level is unacceptable. If Norris & Stevens is your property manager, understand this: persistent disturbances can be ignored for years, disability accommodation requests can be brushed off, and escalation may be met with no response.

A really down to earth company full of great people! They really know what they're doing and how to…read moremake their clientele satisfied, highly recommend them to everyone.

Great company! Much more than a property management company. Loved all my time working with these…read moreguys and my friend that owns Wasabi Sushi feels the same.

I'm posting this review to prove that ActivSpace does not hold deposit when you follow the…read moreextremely simple move-out instructions they give you upon move-in. I loved working here. Secure key fob elevator and stair entrances, intercom service, free included parking, trash and recycle dumpsters, 24 hour access, staff on premises keeping the property clean and safe, big double pane windows, high ceilings, baseboard heater, in studio sink, restrooms on every floor also with utility sinks, all uilities included. Reasonable rent and great location, I found it to be a sweet deal. Note: There was a brief period of time when the former manager on site wasn't keeping up on assigned tasks but he was quickly fired once corporate found out.

I used this location for my business for over a year and could not have been more pleased with the…read moreprocess. Having read previous reviews, I was skeptical in the beginning but didn't encounter any of the problems mentioned and would recommend this space to anyone with a small business that needs the flexibility of not being locked in to a long term lease of physical space. I'm guessing the early poor reviews were for prior management, as Leah and her team were utmost professionals and run a smooth operation. The location of the space is great, being in the inner SE industrial area. You're close to a lot of great lunch options and breweries and also have the Market of Choice grocery store nearby. Noise was never a problem in the space and neighbors were always friendly and courteous. The only reason I left Activspace was because we moved away from Portland. Had we not moved, I could've seen myself using the place for my business needs for the next several years. I highly recommend it! As for the Deposit, I followed the simple instructions provided by Leah to make sure the place looked just like it did when I received it. I didn't have any of my deposit withheld, so I imagine previous reviewers were leaving their places in poor condition due to laziness.

Although I didn't end up buying a house, I was blown away by the correspondence and communication…read morewith relaying important information from the agent, Santino. I was able to text him on a Sunday of all days and he stopped everything he was doing and was prompt and extremely helpful in solving my issues! Thanks Santino!

From the owner: A innovative, customer focused real estate brokerage that leverages technology to serve our clients…read moreon all levels. We believe in putting people over profit, and redefining and providing value in the Real Estate world. Putting a sign in the yard, and the property on the Internet is not enough nowadays. We are bent on setting ourselves and service apart from the traditional real estate agent! We assist with Residential Homes, Commercial Real Estate, Multi-Family, Apartment Complexes, Luxury Properties, Investment Property, and foreclosures/short-sales. We serve our clients all the way up to Seattle, Washington down to Salem, Oregon. Our hub is located in downtown Portland, Oregon (PDX)

I'm sure one's experience with a real estate company is largely dependent on the agent, and Jordan…read moreCarter at Kidder Mathews is seriously an asset to that place. He was the listed agent for a property I found online, and was immediately incredibly responsive, up front, and helpful. He went absolutely above and beyond at every step in the process, helping to deal with getting things at the property repaired, navigating a bumpy loan process, and communicating with all parties to make everything run smoothly and quickly. Even months after the purchase was complete, he followed up with me to remind me about getting my energy rebate on some windows he'd helped me arrange to have put in, and had partially filled out the paperwork for me! Unbelievable! I'm currently in the process of working with him on another property purchase for a client of mine, and he's been just as great the second time around. Real estate purchasing can be scary, and it's very very reassuring to have an honest agent who operates with efficiency and integrity on your side. Can't recommend him enough.

As a previous client of Kidder Mathews, presently involved with a forensic review of documents that…read moreKidder Mathews provided for me during my divorce, I can say the performance of this firm and its employees at the time of my property appraisal, is nothing more than a gross negligence. The individuals involved, Including Peter Shorett, were provided information along with specifics of this property that were never accounted for and should have been. During a very vulnerable and stressful time in my life I was relying on Kidder Mathews' Expertise and knowledge to put together a comprehensive and accurate valuation which should have included major factors such as the severe economic recession which was driving property prices down, not up, at the time of the property valuation, structural and physical problems with the property that were (and still are) so severe as to make the sale of said property unfinance-able by banks and essentially impossible to sell (Kidder Mathews valued my property at $275,000 in 2010 (purchased only four years earlier at $140,000) and to date February 2016 there has been one offer of $130,000 FOUR YEARS AFTER THEIR VALUATION - what's more I have had to dump over $60,000 in this property just to fix some of these problems existing at the time of the valuation and have another $60,000 to go before this property is bank finance-able) - , and faulty comparisons to properties in urban areas when the building in question is in a small, rural community and therefore the sum effect of all these gross omissions and errors was to greatly over inflate the value of the property which in turn has put me in so much financial debt and stress that it has all but ruined my life. When challenged with these negligent discrepancies Peter Shorett became disrespectful and unprofessional towards myself in a verbal conversation then proceeded to hang up on me while in mid conversation and has chosen to turn a blind eye towards myself and the problem he helped create. I approached Kidder Mathews with all the relevant information and requested a redo and corrected appraisal in as professional and non-threatening way that I could and Mr. Shorett did nothing more than try to intimidate and essentially threaten me that they would not cooperate or take any responsibility for their completely erroneous valuation. Obviously this behavior can only be the result of Mr. Shorett knowing that I am correct in the presentation of the facts and he does not want to take ownership for the negligence of his own work. To conclude I would like to quote a client's legal expectation of a services provided by a professional firm, "A fiduciary obligation exists whenever the relationship with the client involves a special trust, confidence, and reliance on the fiduciary to exercise his discretion or expertise in acting for the client. The fiduciary must knowingly accept that trust and confidence to exercise his expertise and discretion to act on the client's behalf. I would strongly recommend not using Kidder Mathews for your property valuations and if you do be warned and review your valuation with a very critical eye and do NOT rely on an attorney for oversight as mine completely failed to point out these errors at the time as well.

Our small Portland business recently went through the process of finding and securing new leased…read moreoffice space. We worked with Brad at Colliers and could not have been happier with the new space and the excellent client service that he provided us through the process. His in-depth understanding of the industry and the Portland market definitely exceeded our expectations. To top it off he is an all around nice guy to work with. We would highly recommend Brad at Colliers International - Portland to anyone looking to acquire a new lease on commercial space in the Portland Metro area.

From the owner: Colliers International in Portland, Oregon draws on years of direct experience in Oregon and SW…read moreWashington to assist our clients with property investment, office, industrial, retail, flex and tenant management. The foundation of our service is the strength and depth of our specialists. Our professionals know the Portland market and the industry leaders. Whether you are a local firm or a global organization, we provide creative solutions for all your commercial real estate needs. We offer a comprehensive portfolio of real estate services to tenants, owners and investors on a local, regional, national and international bases.

I have been in the real estate field for 35 years and working with Ryan Gay is one of the best…read moredeals I have been involved with. He is very professional and seems to work 24/7! He is very quick to respond and works to get what you need and want. I can't recommend him enough!

Ryan and Denise are great! It's been tough to find the right spot to move our business, taking a…read morelot of time and effort. Without the help of Ryan helping us find the right spot, meeting us all over town always willing to help and responded quickly when needed. Denise also helped us determine if it was our time to buy, walked us through the process and connected us with the right people to talk to. In the long run we found a spot to rent for a few years and we will call them again when we are ready to buy! I couldn't have done it with out their help!

I have been renting with this company for the last 3 years. When it was a smaller operation things…read morewere much more consistent and easily communicated across the board, the old saying of if you want something done right, do it yourself. Ben goes above and beyond to ensure the properties are secure and taken care of. I have rented two different units at two different properties. After buying my first home unexpectedly, (the day after getting preapproved), I gave 30 days notice I would be moving out. We paid the entire early term fee that same day. Upon doing so we were told if a tenant was found that amount of time would be sent back to us in between our move out date and the date the new tenant took possession of the unit. Upon receiving our check we were informed they didn't "have to give us anything back" when we asked about the remaining funds owed to equal the "half back" we were told we would receive at the live final walk through. We received 1/3 of the total, and 30% less than was even brought to our attention in the first place (I am not a property manager so I dont think to ask that). Ensure you keep detailed records when dealing with this company as they try to exhaust their way through the process and have little to no understanding of customer service and thoroughly comprehending what is being stated the first time around. Not to mention when signing our first lease with them our original unit was given away after we had signed for it, paid, and completed paperwork, should've known. Rent from anyone else if you would like to be treated fairly, especially after being a long term, quiet, and on time tenant.

After spending 2.5 days completely detailing our apartment from top to bottom, I was so…read moredisappointed to find out Benco charged us a $160 cleaning fee. Maybe they do this to everyone no matter how spotless it is... Sure it's only $160, but to a small, young family, it means a lot. :( Hopefully Benco can look into correcting their move-out policies. That said- Lavender was an absolute pleasure to work with, we were lucky to have someone so prompt, professional and accommodating.

I have called expressing interest in multiple properties requesting terms. In three months they've…read moreyet to call me back once. None of their brokers are responsive. Shouldn't be this difficult in a stale market.

From the owner: Portland's urban leasing & sales brokerage: Since 2002…read moreUrban Works has leased and sold 2,000,000 SF of retail and creative space. Together our team has over 75 years of experience negotiating complex local and national lease and sale transactions. We know Portland's urban neighborhoods and how to add value to those communities.

To update the company is working with social services to redesign the ramp so that it meets…read morestandards for egress under the home, etc. very prompt in contacting be to resolve problem.

I want to follow up from a previous review that I had written. Scott contacted me & we were able to…read moretalk about the problems with communication. The air is cleared, but unfortunately Sterling cannot help me at this point. Bummer!