Lack of communication. Wrote 2 offers and no written response received back. Didn't feel like he…read moreacted in our best interest despite him being our "buyers agent". Price was reduced on listing yet he didn't even text me.

I use Yelp almost exclusively for reviewing restaurants. Every once in a great while, though, a…read morebusiness beyond the food industry will either deplete or restore my faith in humanity to such a degree that I feel compelled to write them a review. In the case of realtor Daniel Dwyer-Snyder (eXp Realty), I cannot conjure sufficient superlatives to explain how wonderful he is. My Aunt Sharon passed away in 2017 and, as her sole-surviving competent relative, I inherited the unenviable task of trying to settle her estate. This task was greatly complicated by the fact that I live in Louisville, Kentucky - nearly an eight-hour drive from the house she left behind in Mount Pleasant, Michigan. Moreover, my Aunt was a hoarder. Her home - vacant for some time - needed to be cleaned, repaired, and updated. I lost plenty of sleep wondering how I could possibly accomplish these things and elevate the property into a marketable condition. I knew that picking the right realtor would be pivotal. Given my circumstance, I knew I would have no recourse but to extend a great deal of trust to whomever I selected. I would have to rely on them to be proactive and tenacious. I would need them to go not just "the extra mile," but perhaps an extra hundred miles. I needed a professional who would assume all of the annoying responsibilities that I couldn't personally oversee, given that I'm several states away. I also knew these expectations were wholly unrealistic. I didn't just need a realtor - I needed a genuine friend. As a shrewd and thorough consumer, I investigated every realtor within a fifty-mile radius of the Mount Pleasant area. I made an Excel spreadsheet to chronicle and rate different realtors on a dozen different professional parameters. Are their listings articulate and detailed? How good are their photos? How easily can I reach them on the phone and how personable are they once I succeed in doing so? What are their credentials and how keen-minded do they seem? I scoured customer feedback and even tested these realtors by posing questions to which I secretly already knew the answers. I was determined to find the best, and I did. I whittled my candidates down to an excellent three, and one quickly stood out from the others. That candidate - a veritable godsend for me - was Daniel Dwyer-Snyder. He treated my Aunt's house as if it was his own and he did not spend my repair budget in a cavalier manner. Rather, he leveraged countless money-saving loopholes and negotiated with contractors on my behalf to get us the best repair work for the best prices. He knew what to update and how best to update it. He advised without pressuring and seamlessly incorporated my input. He even got his own hands dirty on multiple occasions. He picked out new light fixtures. He personally ripped up carpet. He personally installed window screens to spare me an installation fee. He personally dealt with unexpected plumbing problems. He personally applied for permits, filed paperwork, and attended meetings - all things which are typically the unenviable domain of the homeowner. And he did these things - without complaint - for months and months. Throughout this process, he remained upbeat, communicative, reliable, and a sheer pleasure to deal with. As his client, I always felt valued and informed. Daniel took his time on every detail, and he always made time to involve me. He made that old house look so good, I thought about moving into it myself. It was unrecognizable. In the end, he sold my Aunt's home in a timely manner, and for a higher price than I anticipated. I could never have settled my Aunt's estate without Daniel Dwyer-Snyder and I am indebted to him. Had he done half of what he did for me, I would have been a happy client. I basically sent him a house key in the mail, and watched remotely as he made magic happen. I only met him in person one time. He was worth ten times the modest commission he charged. The man makes me proud to also be named "Daniel." If you or anyone you know happens to need a realtor in Michigan, I'm trying to do you a huge favor here: call Daniel Dwyer-Snyder. I can recommend him as emphatically as I've ever recommended any professional for any task.

Krystal Campbell is a true professional who enjoys her job, and her passion shows in the quality…read moreand detail she applies to the transactions. She walked me through the entire process - never failing to follow up and provide information. I worked with her on a purchase about 18 months ago. And when it came time to sell the property, I didn't hesitate to call her. On the selling side, her attention to detail was critical - and she is why the process happened as it was supposed to. I highly recommend her for your real estate transaction.

Can't speak for the entire staff but stay away from Krystal Campbell. This realtor doesn't have a…read morebasic understanding of buying/selling. She set a very unrealistic price, emails with an offer!? What? I've never had a realtor email with an offer. Pulled comps that were 2 years old. She wanted a sale more than the buyers and myself. Set the price high hoping to get a nice commission but ended up screwing everyone out of a deal. She was unhappy that the buyers asked that I didn't show the house after I accepted an offer. I could go on and on, but do yourself a favor and find a realtor that knows at least the basics and has their client in their best interest. Not a greedy sales person. Luckily things worked out but not without having to tell Krystal how to do her job.

Bought an old house to rehab and had Owens come in to completely redo the plumbing as the existing…read morewas shot. Scott and his crew did an excellent job. He listened to what we wanted and were doing and worked with us to offer the best solutions. His crew were timely and did an excellent job. I've had a few questions since and they were responsive and timely. Very professional plumbers with great work ethic and fair prices. They have my highest recommendation.

Overpriced, and heavily pressured into purchasing parts for over twice the amount I could have…read moreordered myself, and had them there in two days. Left us without water for a month. I feel price gouged, and pressured to purchase items immediately, only to have them delay the installation for weeks. Not cool, maybe not legal. Would not even give invoices for items to me, the consumer which purchased the items not from them, but through them by a third party with my credit card.

They came out the same day we called and made the repairs and were very reasonable. Very courteous…read moreand professional crew.

Great company! Ordered and installed two garage doors. Beautiful job! Would highly recommend!! Byread more

Carol and Taylor were a dream to work with! They helped me through so many different aspects of…read moremaking The BlueJay Wellness Center a reality. Their knowledge and expertise helped make a daunting task, that much easier. I appreciated their willingness to work with the Youth Advisory Committee and make their vision come true. The BlueJay Wellness Center would not have come a reality without their help!

Although creative talent maybe provided for customers - They fell short with me . I agreed to and…read morepaid for a full house design and it is incomplete . Their "additional fees" prohibited the garage and two bedrooms to be included in the renderings . No finishes were provided as promised. The partial house design is basic and usable. Low value to high price ratio.