Very rude. they racially profiled me over the phone. I was hung up on. I was told, I couldn't…read morereceive service because all the appointments that were offered to me did not work for me. and I was also told to find another place to go to, because I responded the way i did to Nicole the HORRIBLE receptionist, who didn't want to do her job In the first place. Told me she was getting frustrated with me. Very rude people. I don't even feel safe taking my daughter here. but there's not one good review on here and I now see why.

Well, another day and another failed attempt to get a peaceful night's sleep…read more I was awake again around 4:30 as a result of the pain in my jaw from the 2nd bone graft that my oral surgeon performed on Monday. After the tooth extraction and bone graft in February, I developed a dry socket and had immense amounts of pain for almost 3 weeks. I'd heard people talk about dry sockets before but just thought they were being wimps. I mean I have a very high tolerance for pain but this type of continual, throbbing pain can truly just wear you down over a couple of weeks. After the initial procedure in February and the dry socket developed, my surgeon told me that because of the bone graft there was nothing they could do except give me pain meds which I refuse to take for more than 24 hours. I went back last week thinking that I was going to get my post installed for my implant but my surgeon told me that the bone graft didn't work so he needed to do another one. I agreed (what choice did I have) but was assured that there would be minimal pain afterward because there was no extraction this time. Immediately after I arrived home on Monday after the procedure I was already in severe pain. My wife called the surgeon's office and was assured that I should have minimal pain and there was almost zero chance for a dry socket with this procedure. Well, here we are less than a week later, and I've got another dry socket and unrelenting pain again. I did everything they told me to do (just as I did the 1st time) so there's no way this is on me. Plus the fact that I was already in so much pain immediately after the procedure leads me to believe that there was an issue with his work from the outset. So I've had 2 surgical procedures now by Dr. Morrow, including a failed bone graft, two dry sockets, and immense pain after both procedures. I am at a total loss. I really just don't know if Dr. Morrow doesn't know what he's doing, is in too big of a hurry and just half-asses his work (the 2nd bone graft took less than 10 minutes total), or if he just doesn't really give a damn about his patients. Regardless, I'm going back to his office on Monday, demanding a refund of the $1900 I paid for the post that was never installed, and canceling any further work by him or his office. This is absolutely unacceptable. At this point I'd rather just live with a hole where my tooth was than to risk any more botched work by Dr. Morrow and the resulting pain that comes with it. And I can honestly say that this is the 1st time in my life that I've ever felt like I've been completely failed by someone in the medical field. Anyway, my advice is that if anyone ever suggests that you get an implant just tell them "no thanks" and get a bridge instead. And if your dentist ever refers you to Dr. Morrow's Oral and Maxillofacial Surgery Offide here in Lexington for any oral surgery, you better turn and run as far away as you can in the opposite direction.

My experience with the procedure done at Modern Periodontics was fantastic from start to finish…read more Dr. von Lackum and everyone else at the practice is top notch, always making you feel comfortable and relaxed.

I have been extremely satisfied by the treatment I received and how it was delivered by a very…read moreprofessional, competent, and compassionate staff who treat the whole person rather than just one more mouth.

Great friendly, professional, and personable staff. Office very clean. Handled all of my kids and…read moremy needs. Definitely recommend.

This was a great experience. I went to see them for a 2nd opinion and see about sedation. Their…read moretreatment plan was more realistic and reasonable. Everyone was so nice and caring. I got to pick my own music playing in my room and the dental chair had a built-in back massager - very relaxing. I highly recommend

Took a friend for care. Front desk staff was rude to her as were nurses and dentist. Terrible…read morebedside manner. Would not go here.

I took time out of my day for a consultation at KY Oral & Maxillofacial Surgery and returned for a…read morescheduled procedure, but ultimately decided not to go through with it due to the unprofessionalism I experienced. From the start, the front desk staff was extremely rude--talking down to me, acting cold and dismissive, and being unnecessarily sassy both times I was there. It felt like they viewed patients as an inconvenience rather than people seeking care. The doctor was no better. When I asked reasonable questions about the procedure--like what exactly would be done while I was unconscious--he became **cold, defensive, and completely lacked empathy**. Instead of taking the time to reassure me and explain things properly, he acted as if my concerns were a personal attack. That was a huge red flag. I ultimately decided to walk away from the surgery because I refuse to put my health in the hands of a doctor who doesn't respect their patients. A good surgeon should be willing to explain procedures without defensiveness and show at least **basic** compassion. I do not recommend this office to anyone who expects to be treated with professionalism and respect.

Love everyone there. They are all kind and so friendly. Never will do unnecessary work unless you…read morereally need it or want to have it done. Best in Lexington, KY.

Dr S is a fake. His asst screwed up and broke off a tooth that was to be crowned causing the crown…read moreto constantly fall out..Eventually this error caused the loss of my other front upper tooth. The he charged $2300 to fix his mess. I would't take my dog there. He Is phony and not to be trusted.

Man these people uncharged me on my treatment after I had a an estimate done and pre paid. They did…read morenot tell me till the pour. I was checking out on top of that they got me in a room and try to sell me a tooth brush I already

I went for a check of something on my tongue. They got me in and out without a problem. Looked…read morevery clean and professional. The building was easy to find and there was plenty of parking close. Staff was very friendly.

I always get great care from Doc, Mark and the team. Everything is presented clearly and they take…read morethe time to listen to my concerns.

I had to go in for a pre-heart surgery check. They accomplished the exam and didn't try to give me…read morethe whole 'we can fix everything blah, blah, blah speech. I was so relieved. They did what I asked when others wouldn't have but respected my immediate need. I'll definitely go back for my full exam and dental work.

They are all patient and knowledgeable about their craft. I just hope that the pair of dentures I…read moreget tomorrow fit well enough of the bottom side that they fit great!!

I've had great experiences with the dental care itself at this office--the dentist, dental…read moreassistants, and hygienist are all professional, friendly, and thorough. I truly value the quality of care they provide and would like to continue being a patient here. Unfortunately, my recent experience with the front desk staff, specifically the paitent coordinator, was frustrating and disappointing. I had a billing discrepancy between what the office charged and what was outlined in my insurance Explanation of Benefits (EOB). When I asked for clarification, I was met with a dismissive attitude and a lack of professionalism. Instead of taking the time to explain the issue, I was told--rather condescendingly--that I was only charged for a cleaning and still owed the full amount for my crown, as if the concern was whether I could afford it. That was never the issue--the concern was about being overcharged for a previous visit. What made the situation worse was that, before I could even provide my EOB for review, the patient coordinator loudly announced the cost of my crown stating it would be less expensive as previously stated and that it would even out the discrepancy across the open office--in front of other patients. I found this to be a serious lapse in patient privacy and basic courtesy. It's disappointing because the clinical side of this practice is excellent, but the front office experience--especially dealing with insurance and billing questions--has been unwelcoming and unprofessional. I hope this issue can be addressed, as I'd really like to continue receiving care from the wonderful clinical team here.

First of all, the office is gorgeous and welcoming, and the staff is professional and kind…read more I had a dental emergency and met one of the dentists there over the weekend. Though we were new acquaintances, he was able to work me in quickly, and, while I felt very self conscious, no one blinked an eye when I came in shortly after. The assistant brought me back, took an x-ray, and swiftly got me into a room. Additionally x-rays were taken, the doctor came in almost immediately and got to work. He knew my concerns and checked in frequently. I could NOT have asked for better, more professional care. If you are looking for expertise, compassion, and a genuine smile on your face when you leave, I strongly recommend Dr. Robert Baldau at Audubon Dental & Implant Center on South Broadway!

Would recommend if you like to waste an entire day. They…read morefirst gave away my appointment because they took my phone number down wrong over the phone. I get there 25 minutes before the scheduled time and they say they can still get me in I wait until 30 minutes after the scheduled time. Then we go through x rays and what treatment I would be getting that all take an hour in a half. They review it with me then say I have to come back 3 hours later if I want treatment. If your goal is to waste your time come here. I thought the couple bad reviews would be fine, I was very wrong. Don't come here.