To be a good doctor, one must treat the whole person, not just the disease. Unfortunately, Dr. Frechette did not demonstrate this approach. He did not appear to be up to date with current research, was not receptive to concerns about medications or lack there of, and generally failed to take the time to listen. Dementia patients require a physician with both the time and compassion to address their unique and evolving needs. Sadly, Dr. Frechette did not meet these expectations. Dementia patients require a physician who has both the medical knowledge and the compassion to address the complex and evolving needs associated with this condition. Unfortunately, our experience did not meet those standards. During our visits and times of crisis, Dr. Frechette did not take the necessary time to listen to concerns about medications and their side effects. He did not appear to be up to date with current studies or treatment approaches and seemed dismissive of important issues that were raised. This lack of engagement made it extremely difficult to feel confident in the quality of care being provided. Equally troubling, Dr. Frechette demonstrated a lack of compassion and patience. Dementia is not just a medical diagnosis -- it affects every aspect of a person's life. Families look to physicians not only for treatment, but also for guidance, support, and understanding. In this case, we felt dismissed rather than supported. If you are looking for a neurologist to Treat Dementia, keep looking so that you or your loved one receives the attentive and informed care they deserve. read more

Dr. Frechette impressed me as being very detail-oriented and thorough. Very few doctors would devote their time familiarizing with a patient's medical records, reports, lab results, medications and other medical issues before seeing the patient for the very first time. Knowing my medical history, he knew what questions to ask and what to look for. He is undoubtedly very knowledgeable and observant as well. His front office made an appointment with me and there was a wait of about a month. Gracie reached out to me when there was a cancellation. I was pleased to have my appointment moved up so I did not have to wait for a few more weeks. Gracie and the other staff were very friendly, accommodating and easy to work with. read more

Dr. Frechette is very knowledgable and caring. Each time that I was in his office, he took as much time as was needed to answer all of my questions. He's never in any rush to get on to the next patient. Gracie, his receptionist, is also a pleasure to deal with and has gone out of her way for me multiple times as far as scheduling and medication samples when needed. read more

Dr. Frechette refused to see my mother because she missed the signature on his arbitration paperwork. We waited months for the appointment. He just blatantly told her I won't take your case. He was rude and socially unacceptable. Be sure to read other reviews and Google reviews before giving g this person the time of day. read more

The front office lady is a B*&^%. We have medicare based insurance. The office lady took one look at it and basically said "No, too much work" and hung up on us. And we were a referred by someone in the same building who works with them. To get that kind of treatment is unnecessary, and completely rude. Unless this is the doctors mother, he should get rid of her. read more

I don't know how Dr. Frechette got that long string of positive reviews in 2023. I looks like someone sat down and created a string of 5 star review in short order following some very negative reviews. His practice is egocentic and erratic. My family member was referred to him by a trusted PCP otherwise we'd never be there. Please use caution and look at alternatives before scheduling with this provider. Please also read his google reivews. read more

I don't usually write reviews but I cannot recommend Dr. Frechette and his office staff highly enough! I've been a patient there for almost two years since I started experiencing seizures. When I first found Dr. Frechette I was nervous as I had never been to a neurologist before. It was all new to me. But he and his front office staff were so welcoming and Dr. Frechette himself made sure I was completely heard. In a world where patient advocacy is so hard to come by I was so relieved when Dr. Frechette really listened to my experiences and made sure I was getting the proper care. Gracie at the front desk is a rockstar. She always calls to confirm my appointments and makes me feel like I am more than just a regular patient. Even through some insurance battles I've had the full support from everyone at Dr. Frechette's office. There is no other doctor or office staff I feel more taken care of by. read more

I am forever grateful to Dr. Frechette for his great care and guidance in managing by migraine disease. He is kind, knowledgeable, and takes the time needed to patiently listen to my questions and concerns. It's been a long road to improving my quality of life with migraine and Dr. Frechette and his wonderful staff have been so supportive for me along the way. Thank you to Gracie, Kimberly, and Maricruz for all they do in the office as well. I wish everyone with migraine and other neurological conditions could see Dr. Frechette. read more

Dr. Frechette is a caring and knowledgeable neurologist. My bother has TBI and has been under his care for the last five years. My family and I are so grateful for all he has done. He has come to our aid each time my brother suffered an episode and was in the ER. Dr. Frechette also works with my brother's other numerous physicians to make sure that they are all on the same page - especially when it comes to medications and other limitations. He takes the time to talk to us and answer our questions during every appointment. More importantly, he works with us to form a plan for my brother's care moving forward. His staff is also amazing! Gracie at the front desk is great at following up and making sure we have everything we need. Our calls to the office are always answered and , if no one is available, they promptly return our call. The staff makes sure we get copies of all test results and helps prepare any medical forms we need. They are very efficient and help make our visits run smoothly. I highly recommend Dr. Frechette if you are looking for a neurologist. It's hard to find good doctors and I'm grateful we have him! read more

Dr. Frechette manages my ADHD and migraines. From the beginning, Dr. Frechette has always made me feel heard and validated my experiences. His office staff is always so sweet and accommodating. On more than one occasion I have managed to forget an appointment (despite the reminder call the day before- thanks ADHD) and everyone worked together to convert the appointment to a zoom very quickly. When my husband switched insurances, there was no second thought of who to see for his own ADHD. Now we are able to combine our his and hers appointments which is super convenient and also helps us be able to give a second perspective on how the other is managing. I highly recommend Dr. Frechette for anyone looking for a neurologist read more

So far, things have been going great with Dr. Frechette and his office. I found him to be very knowledgeable, kind and most importantly- he spent time with me and actually listened. That seems to be a dying art with some medical practices and something that is particularly important in this field where patients like me, are scared. Gracie in his front office is an absolute gem. I wish the world was full of Gracies. She is not only great at her job, she just makes you feel better and happy. A tough feat in 2020! Very grateful. read more

WOW - Waited almost 2 month to see this DOCTOR.. first they had to review my case before seeing me., still not understanding standing why he needs to review before without seeing the patient. FUCK I have nerve damage on my leg been in pain everyday. my sweet regular doctor told me to go see him., I told my doctor I heard his staff and the Doctor are WIERED. he said NO give him a chance ok. Made the appointment, yep they were wiered., So twice they called me to see if I can move my appointment up, but I was unable due to work. so my appointment comes around and they call me as reminder, i was glad because I had forgot. I than said that I was not if I can make it can I rescheduled? Gracie said from the office well if you can not make your appointment the doctor will not see you so you will need to find another doctor. I said Wow really - ok let me see what I can do, she calls me back like 20 minutes and said its best you cancel. I said okay so he won't see me?? she said yes he will NOT SEE YOU., find another doctor. and hangs up. REALLY DON'T WASTE YOUR TIME..... read more

Called the office to ask for the out of pocket rate for an office visit. Front desk lady didnt even let me finish my sentence and interrupted me saying "we dont take cash price" with a rude tone. Better off seeking another neurologist. read more

I wanted to give five stars for Dr. Frechette. He's not only an extremely smart physician, he listens to his patients and takes his time with them. He always provides me with help and solutions to my questions and concerns. I wish there were more doctors like him. His staff is quite wonderful too. I highly recommend Dr. Frechette. read more

Dr. Frechette exceeds the goals of excellent patient care. He has demonstrated an expertise in the field of neurology, a kind attitude in listening to his patients, and offered alternative solutions to medical problems. The friendly and accommodating staff make this medical practice a rarity. I would highly recommend Dr. Frechette. read more

My father who has Parkinson was looking forward to his doctor's appointment with Dr. Frechette. Unfortunately, he is a lot slower due to his illness and unexpectedly had to go to the bathroom which made him late to the appointment by 23 minutes. Dr. Frechette refused to see him even when my dad was willing to wait until the patients who were on time were seen. This certainly doesn't seem like a compassionate 'small', 'friendly' neurology practice that he advertises in the newspaper where my father saw his name. I am an oncologist at a major cancer center. I have never refused to see a patient who arrived within 1 hour of his or her appointment. When I talked to Dr. Frechette, he chose to hang up on me when I brought up this point right after emphasizing that he runs an efficient practice and a 'tight ship'. Efficiency, unfortunately, doesn't mean that you don't allow compassion and kindness for Parkinson's patients to guide your decisions while understanding their limitations when they are less than 30 minutes late. I am sharing so that future patients know what to expect. I know that would be what I would want for myself and my own patients, some compassion and understanding. read more

Dr. Frechette is absolutely the BEST physician/ neurologist I have ever met. He is knowledgeable and genuinely has his patients' best interests at heart. I am so grateful to have him by my side as I am going through some difficult neurological issues. He is never too busy to listen and address my concerns. I respect and trust Dr. Frechette without any hesitation! What makes Dr. Frechette's office even better is his staff: Gracie, Maricruz and Kimberly. They are well courteous and efficient. read more

Came in to see Dr Frechette last month ...Overall I'm happy I did ...he's very thorough in his assessment ..he answered my questions and made me feel valued as a patient , as a person ..he ordered tests necessary to get to the bottom of my bothersome symptoms..I got an appointment within a couple days of my call to the office ..Gracie was attentive and polite over the phone and in person ..The office also called me when the results of my tests came in .. I highly recommend Dr Frechette read more

I have been a patient of Dr. Frechette for three years. My daily migraines are now a thing of the past. He quickly diagnosed my headaches and presented a treatment plan of medication and lifestyle changes. He takes time to listen to me and notes of our office visits are promptly entered into a patient portal which I can access any time. The office staff is always accommodating and extremely efficient at taking care of all the peripheral tasks of medical care such as insurance, prescription refills, etc. Lastly, he is almost always on time. I highly recommend Dr. Frechette to anyone in need of neurological treatment. read more

First appointment was great. He took his time and was patient. Second appointment was a complete 180. He was rude and short with my mother. He was 25 minutes late to the appointment, rushed in, dropped his bag, made some angry comments at my mother, then basically escorted us out after 15 minutes and said he was not going to treat her anymore. I'm hurt and very disappointed. Do not recommend. read more

This is my second visit within a couple of days and the care is exceptional. The doctor and staff are so friendly and do everything in their power to make your visit as easy as possible. Thank you. read more

Possibly the worst staff of any medical office I've ever dealt with. Having an emergency and they tell me it's doctor policy he does not call patients. I've never heard of a doctor who refuses to respond to patients but I will find a new doctor now who will take the time to call back patients. Do not waste your time here. read more

Best bedside manners. Not only attentive to questions or concerns, but gives insight and explains in detail medication, treatment, and plans. We live in a day where we want information fast and now, Dr Frechette delivers. I highly recommend him to any and everyone. read more

I had an appointment with Dr. Frischette last year during the pandemic. I had to canceled due to the increase of Covid cases as I am also a high risk and had a five year old at the time at home who was not vaccinated. I currently tried to reschedule an appointment and I was denied services because I canceled my appointment. I believe it's unprofessionalism for anyone to be denied care based on canceling an appointment especially due to the pandemic and trying to be careful. I am highly disappointed in this doctors practice. I am now left to find care elsewhere and prolong my treatment. read more

I was refused as a patient because I once made a Workers Comp claim some years ago. This amounted to wrist guards every couple of years. That's it. No other claims, no time off work. I've been retired for seven years. read more

Needed an emergency prescription refill on a medication that I cannot skip even a day of. I have been taking the same medication for 15 years, and Dr. Frechette had seen me before, I scheduled an appointment to see him again, but I would have run out of medication by the appointment date. I only needed three days worth of the medication. Frechette refused to call the prescription, and the receptionist suggested I called the pharmacy and asked them if they would accommodate me without a prescription. When I asked to talk to the doctor, I was told "he doesn't do patient calls." Luckily, I was able to find a doctor who actually cared and scheduled me on his day off to help. read more

Dr Frechette is the bes! I've been under his care this year and he's been very accommodating and patient. The front desk assistant (Gracie) is very nice and pleasant to talk to. Thank you for your assistance! Nice and clean office setting with large parking lot. read more

I've been seeing Dr. Eric Frechette for a good amount of a year. He's been very great in understanding my pain and how to keep it under control, compared to other Drs I have consulted with. He's very attentive to hearing what I have to say instead of dismissive like other Drs I've had experiences with. I would recommend him to anyone looking for relief from Nuerological issues. As well as a proper explanation and understanding of the ailments one might have. read more

Don't waste your time. They use all kind of gimmicks not to see you. First secretory tells me I live far and if I can make it to the office? Then says we don't take your insurance. Calling back again saying we do take it but do not take cash patient. Then calling back saying Dr.is booked for next month and recommend me to see another Dr., even though you are willing to wait. Bottom line is I think this doctor is not comfortable treating patient after looking at all your medical records from primary Dr. Wasted two weeks to say he can not see me. Da, Da!!!!!! read more

Dr Frechette and his staff, especially Gracie, have been absolutely wonderful. The doctor has done an outstanding job of caring for me as I've been going through glioblastoma brain cancer for almost 20 months. He's part of my seizure and stroke team, doing regular checks to make sure that I'm not having any negative change and remain on the medicine that I need to be on to save my life. He has been kind, considerate, and caring. And the office is always on time and never delayed for appointment times (I'm basing that on every single appointment I've had in the past 2 years which has been six). Dr. Frechette has an outstanding educational background and is highly reviewed and favorable by so many of my other doctors. I think the negative reviews posted by others here, is for their claims of being unable to get an appointment or some sort of personal unhappiness with the office staff. A Yelp review should be for how well the doctor performed his job and took care of his patients, and in my case this doctor is utterly amazing! read more

My husband had been seeing a previous neurologist who overlooked a life threatening diagnosis. So after we had the correct diagnosis and surgery, radiation and chemo, we found Dr. Frechette who had been added to our network. We are very happy with him and Gracie is so wonderful! Dr. Frechette is attentive and listens to what the patient is going through. His demeanor helps to put patient and family at ease. read more

So fortunate to have been referred to Dr. Frechette's office. It's very rare to find a doctor equally as great as their staff. Don't hesitate see Dr. Frechette. Gracie will go above and beyond to help you in any way possible. read more