They use a foreign based answering service. It's hard to understand them and I'm not comfortable…read moregiving my private info out to them. You can never get ahold of anyone that works in their actual offices. You have to go through the answering service for EVERYTHING. Their doctors are great, but their customer service is lacking.

Very disappointed in chesapeake urology. My husband had prostate surgery, had to go to the ER…read moretwice, and later had complications. The medical assustant was extremely unresponsive and the dictors were very callous and uncaring about his pain. It turned out his problems could have been solved quickly but instead we had to wait weeks for an appountment ti address any issue. Would not recommend.

Firstly, a 5-Stars is NOT enough stars to credit this truly amazingly gifted doctor! Dr.Boyle…read more(Karen Boyle) from Chesapeake Urology is without a doubt the best and experienced professional in her field! I highly recommend her. Just a brief background, I am patient from Pennsylvania who had a previous failed vasectomy reversal performed in Lancaster, Pennsylvania. After careful planning with my wife, we began an intense and thorough evaluations process of finding another doctor to perform and fix my initial failed reversal. After learning of Dr. Boyle's extensive in-depth training, experience with reversals and male infertility, It was immediately clear to us that she was our only choice in helping us restore our hope. Additionally, during our initial phone consultation, Dr. Boyle's compassion, understanding, and confidence reassured our faith as hopeful parents. Secondly, after having an in-person consultation and examination, Dr. Boyle thoroughly explained her approach towards a "Re-do Reversal", in which she confirmed the possibilities and conditions are still feasible, so right then and there, I decided to commit to having a second vasectomy reversal. Thirdly, preparation for the surgery during all phases, pre, on day of, and post-surgery, was thoughtfully crafted to maximize success... Dr. Boyle's carefully and precise planning is designed for optimal success rate and minimal pain/discomfort after the surgery. On the day of surgery, Dr. Boyle creates a sense of comfort, excitement, and trust that will surely make you comfortable knowing you're in great hands! Now, having gone through this procedure before, I am qualified to distinguish between procedures, discomfort, and can vouch 100% that Dr. Boyle's performance was SUPERB!!! After several days, the pain was minimal and less discomforting than my prior recovery... Swelling was minimal, and everything felt "normal" with no abnormal sensations... Within weeks I was confident and trusted Dr. Boyle had restored and successful reconnection, however, only an analysis can confirm my theory! Fast forward 6 weeks and I feel GREAT!!! The healing/recovery was wonderful and perfectly crafted by Dr. Boyle! Lastly, the moment of truth... After 6 weeks an analysis was performed, and results were sent to Dr. Boyle at which point we meet to discuss them... And you guessed, IT WAS A SUCCESS!!!! Sperm count and motility numbers are great. We are all very pleased and excited with the possibilities for a new beginning. Pregnancy is back in our future thanks to our gifted and talented Dr. Boyle! We know there are many great doctors in the world but, Dr. Boyle is one of these rare professionals who is truly born with a gift for her craft and if you wish to have a successful reversal on your first time, please choose Dr. Boyle!!!!! Although, every case is different, you will surely be in the best hands possible if you're considering a vasectomy reversal. To Dr. Boyle, there is not enough words, reviews, or stars that can rate your impeccable wisdom and skillset! You really are a pioneer in your field and your expert that shines above all others...Regardless of the results we are extremely proud to have chosen you for this task and as my only urologist (despite living in PA.) We are blessed...Thank you for what you have returned to us! P.M.

Dr Herati was able to immediately diagnosis what the issue was on the first visit ; other local…read moreurologist was following for a few years and apparently never bothered to run the proper lab tests. Dr Herati listened to the symptoms that had been discussed many times w other ; he is young and uses the latest research for his basis of his intervention .I would not waste my time going to anybody else. A very pleasing personality makes this physician user friendly. He is the best !

I have an autoimmune disease which causes fatigue, brain fog and pain, and I've had conventional…read morecare at Baltimore's most prestigious hospital . But for the last three years, I've lived with daily pain that no medicine could touch. At my first appointment with Dr Paddock, he listened to what was going on with me over the years and reviewed the years of lab work I brought in for him to see. He then ordered a few labs at a conventional provider (Lab Corp). The new labs showed I had an active virus, and some other endocrine and vitamin deficiencies that the conventional specialists had not considered testing for. Dr Paddock recommended a few natural supplements, a safe herbal based sleep medicine, and a referral to an expert chiropractor for women's musculoskeletal issues. Starting within two weeks of his treatment plan, most of my joint and back pain and sciatica had vanished, plus I regained the energy and mental sharpness that I thought I'd lost forever. I highly recommend this smart, insightful, and caring doctor. While I am still in touch with my conventional MDs, I feel that this naturopathic approach to health has really worked for me, and I will be a patient of Dr. Paddock for years to come.

I sought out Dr. Paddock because I was interested in finding a DC-area holistic doctor who is a…read morenaturopathic physician (they study similar things in medical school like MDs do, but they also learn lots about natural medicines, nutrition, and counseling) who also specialized in homeopathy. I've seen Dr. Paddock over the last two years to receive my constitutional homeopathic remedy and have noticed great improvements in my stress levels, feeling of well-being, and some skin complaints that I had since I was a kid. I've had lots of other doctors and counselors treat me in the past, which have all helped, but the homeopathic remedy that Dr Paddock prescribes completes the treatments and gets at a deeper level of healing in my opinion. Dr. Paddock's visits are great because he doesn't rush me and I feel well-cared for. He gives nutrition and exercise counseling as part of his whole picture of advice. He's very professional and remembers me each visit, which means a lot from a doctor. He works with my other providers too, which makes for a nice team. I can also schedule appointments online through his website. Overall, a great experience.

Doctor and care team great, billing a nightmare. I've had to pay so much out of pocket, it should…read morebe criminal and I have zero recourse. Two years later, I'm still receiving bills that should have been covered by my TWO INSURANCE POLICIES, and yet... no. Sickening. Never again at GBMC or Chesapeake Urology. The billing was as painful as the illness.

The call center is in the Phillipines , impossibe to understand. Also have to provide entire…read moremedical history to someone that does not understand medical terms. Do not go here , this is not a medical journey that should be across the globe.

Billing department doesn't know what they are doing or they have major issues based on my…read moreexperience and the many reviews. Received a bill for the doctor and hospital on same statement. First statement ever received from them, no invoice received. It didn't credit the insurance payments that were sent. It miscredited my out of pocket payment as an insurance payment. I used EOB and was proactive to pay. When talking to the rep I was told the hospital billing isn't their issue. Then why is on the statement you trying collect money for. The bill is paid in full between insurance payouts of over 4000 and my copays and they still want money. Based on the other reviews about immediate collections I am awaiting to see if they get it fixed. I was told to call back in two weeks, after the due date. Rep had a piss poor attitude that sours the experience of an other words good surgery and surgeon. EDIT: for reply from owner. I provided all the details to the rep including EOB benefits paid and dates paid. If you want the details talk to your rep as I have already given it.EDIT: I had the insurance company contact the "billing" department and they said the invoice was sent to the billing dept for review. The insurance company states I have no liability because the office forgot to send in pre-authorization. Their loss not mine, " According to the providers contract advanced notification was required for the service but was not received. Therefore, the applicable administrative reimbursement reduction was applied and deducted from the provider payment. According to the providers contract the patient may not be billed for the amount of the administrative reimbursement reduction," So to reiterate, they screwed up and then are trying to screw me. 1-star now for leaving the insurance company rep on hold and not resolving it when contacted by the insurance company directly telling them they were breaking their contract." STAY AWAY if you can. EDIT: 3 calls- no resolution. supervisor will not contact me. 3 months no refund still, 3 MRI's, 2 CT Scans and now 4 doctor visits went to other places because of this money they will not give back. Telling me to go to a website to leave feedback when I am directly calling is disingenuous to the people that read reviews as there is no resolution but said to try and make your sh!tty company look better. give me back my d@mn money.

I visited this past Monday to see an ophthalmologist about a chalazion on my eye…read more Long story short, I felt seen and heard by the ophthalmologist after receiving poor care from a prior ophthalmologist and having a bump on my eye for the better part of this year. The doctor here immediately launched a plan to help me rid my face of the chalazion. First pass was an injection to the chalazion which she administered the same day. I have a follow up visit in 2 weeks at which time, the doctor will assess my progress and determine next steps. Given how quickly and assertively she tended to my issue, I know I can trust her with my care. Glad I found this place (but wish I'd gone here with my original issue. Sigh).

Chesapeake Urology 3407 Wilkens Ave, Baltimore, Maryland (St Agnes Hospital campus)…read more My doctor is Dr. Dresher. Dr. Dresser is knowledgeable, astute, listens to me, considers and discusses alternatives, explains things in a way I can understand, and follows up promptly. He never makes me feel rushed. His office staff is very efficient. I am very pleased to be in his care. I have found the office personnel at this location, as well as the laboratory personnel including the clinical lab and advanced testing lab, to be courteous and proficient.

office staff inconsiderate, barely acknowledged me, my first visit…read more urologist spent ltime pushing a different med from the one I am taking for urinary incontinence. I didn't feel that the doctor truly listened to me re my history I cannot get much info about the med she wants me to take, Gemtesa. my most trusted pharmacy does not carry it I don't plan to return to Chesapeake urology.