Doctor and care team great, billing a nightmare. I've had to pay so much out of pocket, it should…read morebe criminal and I have zero recourse. Two years later, I'm still receiving bills that should have been covered by my TWO INSURANCE POLICIES, and yet... no. Sickening. Never again at GBMC or Chesapeake Urology. The billing was as painful as the illness.

The call center is in the Phillipines , impossibe to understand. Also have to provide entire…read moremedical history to someone that does not understand medical terms. Do not go here , this is not a medical journey that should be across the globe.

Brought my father in to this location for a consultation with a urologist for a procedure. It's…read morelocated on the 9th floor of the professional building. The office was clean but small. Only 4 chairs in the waiting area and not much for entertainment other than a few pamphlets. We arrived and had to park in the pay garage: first 15 min free. After checking in a little early we waited for our 2:30 appointment. The doctor was running behind. So we ending up waiting more than 30 min to be seen. Not too bad but when you have to pay for parking every minute counts. The receptionist was nice and did offer us some refreshments. I declined but my father took them up on the offer and got a ginger ale soda. One we saw the doctor the experience was good. He was through and explained all of the option my father had concerning his recommended procedure from his primary doctor. Other than the extended wait time it was a pleasant experience. We will have to return for the procedure and we are confident we picked the right place. They did validate my parking, so there was no charge. I had forgotten my ticket and left it in the car but the receptionist was so nice that I didn't have to come back. I just called the office and read her off my ticket number and she was able to validate it over the phone. Grade a service.

IR center is very professional. Great staff. Care quality was excellent. Individual staff were…read moreknowledgeable. They answered questions clearly and logically. Procedure was excellent and executed effectively by Dr. Razvi.

Dr.Hoofnagle is the best very nice and caring he listens that's Dr.H ,I miss you guys take care God…read morebless y'all always. P.Shavers

Good care from him and he was very pleasant and informative. I really liked he didn't just go for…read moresurgery as a first decision but chose some alternatives first. Everyone in the office was also friendly. I highly recommend him!

I first encountered Dr. Morrison in the ER CDU. I was impressed with his bedside manner: friendly…read moreand took his time to explain everything. He later performed a removal of a very large kidney stone. I was very impressed that he personally called me the following day to follow up on how I was doing and explained the results of the surgery and recovery process. Very friendly, listens to you, and discusses all the options. I highly recommend Dr. Morrison.

Dr. Morrison is a find doctor but trying to reach him by phone is very frustrating. Very long…read moreholds on the phone every time I call, whether it is a routine matter or a more important one. Very poor phone system. Either hire more people to answer phones, or have options to auto transfer to a nurse, appointments, etc. Then give the option of a call back without losing your place in line.

Everyone is always so friendly and professional. Dr. Fenig is so easy to communicate with. The…read moreservice is greatband they do a good job of reducing waiting time.

I was referred to another urologist and had a bad experience there. So I called Dr Sisbarro's…read moreoffice and made an appointment. The difference between the two doctors is night and day. Dr Sisbarro has the ability to smile when he first sees you and immediately put you at ease. He explained everything he did and took the time to answer all my questions and in layman's terms. An awesome experience and I will go back whenever I need a urologist.

They use a foreign based answering service. It's hard to understand them and I'm not comfortable…read moregiving my private info out to them. You can never get ahold of anyone that works in their actual offices. You have to go through the answering service for EVERYTHING. Their doctors are great, but their customer service is lacking.

Very disappointed in chesapeake urology. My husband had prostate surgery, had to go to the ER…read moretwice, and later had complications. The medical assustant was extremely unresponsive and the dictors were very callous and uncaring about his pain. It turned out his problems could have been solved quickly but instead we had to wait weeks for an appountment ti address any issue. Would not recommend.

I found Dr katz at JHU a after my regular urologist wouldn't help me with the pain I was having in…read moremy right kidney. Apparently a 3 mm stone is not supposed to hurt well after hurting for almost 7 months something had to be done so I found dr Katz, wow am I glad I did he is wonderful very kind and talks to you in words you can understand. He also told me I shouldn't be hurting but if I thought it would help he would remove the stone, well he did and I stopped hurting. Give him a call if you have kidney issues he will tell you and explain everything in detail.