I have been a patient at this practice for 24 years and have recommended it highly, however, it is…read moreunder new management and leaves much to be desired. They have not updated their website, they have billing problems and the front desk employees at the Portsmouth office are extremely rude. For the 1st time in 24 years, I called with an emergency and left messages daily but no one called back even after 1 week. It is inconceivable that there are now 5 doctors and no one is monitoring the phones. They finally got me in a week later at the Newport office. The employees there were wonderful. The front desk people in Portsmouth are sadly lacking people skills, are rude and talk over you and not let you finish a sentence. After calling several times asking for help, Ariana put the phone on auto-answer for the remaining office time of one hour. It is unacceptable to treat a valued patient like this. Additionally, they are no longer accepting certain insurances. After 24 years, this practice management is down the drain. My husband and many other patients are leaving this practice.

I'm very pleased with the level of care and attention to detail that Portsmouth dental associates…read moreprovides. The entire staff is very friendly and down to earth! If you're looking for a local dentist, look no further!

Great Dental care especially from DR JON RUEL and JESSICA!…read moreVery professional and the location has great parking and the office and rooms are super clean and updated to the newest procedures and techniques! JESSICA will also give you the Best Experience and a wonderful personality and upbeat !

Aquidneck Dental still gets a 5 star rating from me BUT Dr Ruel gets a 0 rating!…read more Disappointing Denture Relining Experience with Dr. Ruel I had a highly unsatisfactory experience with Dr. Ruel at Aquidneck Dental in Portsmouth for a hard relining of my dentures, which cost $1,600. My upper denture was initially comfortable, with only a minor thin spot prompting the relining, but my lower denture was problematic, requiring denture adhesive before meals and still becoming loose during eating. Dr. Ruel, nearing retirement and working only one day a week, scheduled my impressions for the following week, promising a next-day turnaround. However, when I called to confirm post-relining care for potential sore spots, the office assured me Dr. Ruel would be available. Upon dropping off my dentures, he then informed me they would take a week, contradicting his earlier promise. After I reminded him of his initial claim, he made a brief call to the lab and stated they could deliver the next day. I suspect he was reluctant to come in on his day off, leaving me without dentures for longer than expected. When I received my dentures, the upper plate was uncomfortably tight, and the lower plate felt unchanged, as if no work had been done. After pointing this out, Dr. Ruel reduced the charge to $800 and offered an immediate soft relining. Unfortunately, the soft relining was poorly executed: the lower plate had untrimmed excess material and there are sharp edges on the outer teeth, while the upper plate's roof lining felt like sandpaper, causing significant soreness in the roof of my mouth. I had to return multiple times, waiting a week between appointments, to address persistent sore spots and problems. The teeth still feel unpolished and rough. Now, my upper denture requires adhesive to stay in place--unlike before--and moves when chewing tougher foods like steak. The lower denture is so loose that I need to re-apply adhesive multiple times during a single meal. Overall, my dentures are in worse condition than before, and I'm don't think they can be fixed. I strongly advise against seeing Dr. Ruel, who has since relocated to Tiverton. This review pertains solely to Dr. Ruel's service, not the other excellent dentists at Aquidneck Dental in Portsmouth.

I was visiting from out-of-town and Dentist Ramirez took me during an emergency, made me…read morecomfortable with his personality, was completely thorough in explaining his assessment, treated me, and a week later, my mouth problem is gone. Lovely staff all around. Wish I lived in Rhode Island just to have him as my regular dentist.

I loved this place!…read more It's a house re-purposed into an office so if has a very comfortable vibe. My hygienist Liz was excellent. She was sensitive to my heightened gag reflex since I am pregnant and watched for any signs of my gums not being healthy since it's a higher risk during pregnancy. A week and a half later and my teeth still feel SO CLEAN! I got to be in the bird room office - a corner space with enormous windows on two sides and a view of a bird feeder in a big evergreen tree with tons of cute birds coming and going as you get your teeth cleaned. It was beautiful and relaxing. Dr. Lubbe was positive, fun and answered all my questions. It was a wonderful experience.

The Dentist is amazing! his staff is awful! Made an appointment- they neglected to write it in…read moretheir book...now they won't honor the appointment. They lie to make themselves unaccountable. Not a dentist I would recommend to anyone Because of his staff.

Office staff billing poor performance. Too frustrating to deal with, ask simple questions like how…read moremuch for a cap my copay etc. Nothing, no help.

Something has changed in the past year ! Nancy left - services has dropped and hard to make…read moreappointments- a year out that's insane ! Too bad was going here for years !!

Great dentists. Staff efficient and organized very helpful and kind…read more Would highly recommend this office.

I had a very good experience here. If you can say getting a tooth pulled is a good experience …read more Everyone was very friendly and they explained everything they were going to do before they did it so I always knew what to expect. About as good as it gets for an extraction.

After a new lab tech made a mistake with my teeth I wanted to go to a different office to have it…read morecorrected. Aspen wanted me to pay another Aspen Dental(same owner) a 300 fee!! To redo it. I called the Aspen Corporate office was told it would be taken care of .. after going to another Aspen office 50 minutes away which was recommended per corporate I was told the regional manager knew nothing about it and wanted me to pay! When I asked for her number they would not give it to me. Corporate never called the Aspen Dental they sent me to it so I was told! This is poor business practice . Do not go to Aspen unless it's a last resort!!! Wish I had gone to a specialist prior with ethical values . Aspen dental is all about the money not the patient!

went in today very nervous with the uncertainty of a cavity on a back molar. Right from the start…read morethey listened to my concerns and was very helpful with the information they gave me before starting and eased my nervousness. Ended up being a filling on two back lower teeth and I cannot express how much they were attentive to my comfort through the whole thing. Varshini Sridhar and Vina were professional and courteous from start to finish!

Absolutely amazing women that work here. They are the sweetest and most gental , I've ever found in…read morethis field. Im absolutely paranoid of dentists and I did not feel that way at all. These women are sent from God. Thank you all for what you do, God bless you all

Let me just start by saying I am a HUGE baby when it comes to going to the dentist. Dr. Cavanaugh…read moreand Katlyn (my hygienist) know this and do everything in their power to make me feel comfortable. Always stop and ask if everything is okay or ask if I need anything. Dr. Cavanaugh it always so pleasant and explains everything to me so I know what to expect. The office staff is great too! You walk in and they welcome you by name. Everything is clean and very up to date. I highly recommend them to anyone who is looking for a dentist in the area.

I've been going to Portsmouth Family Dental for about four years and each visit reminds me of how…read moresuperior they are to every other MD or Dental office I have ever seen. Their high standards are established and defined at the top with Dr. James Cavanaugh, whose technical skills are the finest I've ever experienced and who also happens to be one of the nicest people you could ever meet. He always greets me with a kind smile, quick wit, and quiet confidence that combine with his impressive abilities to inspire great confidence. He also always ensures I completely understand any topic discussed or procedure considered. My hygienist is Katlyn. She is always on-time, never rushes, her cleaning technique is as thorough and gentle as it gets and she is as nice person as she is incredibly competent. Every member of the Portsmouth Family Dental team with whom I have interacted is exceptionally personable, engaging and exudes an upbeat persona, which I imagine is a point of emphasis during the hiring process, reinforced regularly and something for which they strive on a daily basis. The office itself is bright, has a professional yet comfortable appearance, possesses the most modern technical equipment and inspires as much confidence as do the team members. I truly have never seen a finer example of supreme representational and technical ability at any professional office. They are a role model. Simply stated, Portsmouth Family Dental has no equal and has my highest recommendation.

My husband, who is fully blind, started going here and I with him. From the start, we were greeted…read morewarmly, and they did everything they could to accommodate us without even asking. Making both myself and my husband feel very comfortable. The dentist herself is kind, compassionate and really seems to want to ensure the best care for her patients. We've been here only a couple of times, but so far, we've had nothing but positive experiences, and great dental work!

My son broke his front tooth playing basketball & we went to admire dental after getting…read moredisappointing consultations from other dentists (because they didn't want to fix it) & I'm extremely happy we came here instead. The dentist fixed my son's tooth in less than 2 weeks & he can now smile again! I have no regrets going here at all. I even made myself an appointment for teeth cleaning because I just had a great feeling about finally going to the dentist & great feeling about admire dental. 1000% would ONLY recommend them to everyone! So caring, sympathetic, & fast! My son's teeth & also mine, feels amazing! Their staff; FRIENDLY & AMAZING!

this dentistry is a complete joke / waiting for my children's appointment for over an hour each…read moretime is absolutely ridiculous and I am so over it! Nevermind the fact that dr. drennon says my children have multiple cavities and they need to be put under time as if this is just convenient / last time time I was there I was so disappointed in the room I wanted to take my child out immediately on how unorganized and unclean it was.

Above and beyond dentist and all of the staff! They have a fun board with your kiddos name,…read morewelcoming them, as well as fun little prizes which , of course the kids looove that. My little one got very comfortable, especially with such nice people that help ease the unsure and scared feelings my kiddo first had. The dentist commented she'd see our kiddo grow, I really enjoyed hearing that. She answered all of my questions and listened and validated my concerns. We will come back every 6 months for sure!