The rudest staff ever canceled my appointment. I call to reschedule no answer mutil times Thursday…read moreand Friday they call back twice while I'm at work Saturday and Sunday closed for ahold of them Monday there trying to push it out till November it's the 29th of September try and explain to her I will not have insurance by the she gets super rude saying she's not going to arge with me and hangs up the phone and precedes to not answer screwing me out of my teath after you guys just took all I had worse place ever I would like someone of higher standing listen the call and call me back

Dr Claussen and staff are excellent! They will treat you like family. The facility is state of…read moreart and spotlessly clean. If you're considering oral surgery and/or a dental implant, I highly recommend them!

Before they comment that they don't have record of me being a patient, my name has changed since I…read morereceived dental "work" here (I say "work" lightly, as the outcome of my procedures were botched to hell). I trusted Dr. Collias with my dental care, and between he & his receptionist/biller, I was taken advantage of. I was told my insurance didn't cover certain things (much like other commenters), and I was forced to pay out of pocket for things my insurance would've paid for! But... why would they bill insurance when the insurance rate is less money than they scammed out of me? Right. I had to have a peer review of my dental work from Dr. Collias, proving that it was not right, in order for my insurance to pay for my teeth to be FIXED due to his botched work. Thank the lord they found negligence in his dental work or I would've been out more money. The dental work I received has left me with LIFE LONG issues. I have had to see 3 different specialists to fix his work. I will never return or recommend anyone to this office. His receptionist is rude & unprofessional, and the dentist himself is not as skilled as he says he is. Seriously. Take it from me. Do not ever trust this office with your dental care if you value your teeth.

I experienced a broken tooth that exposed an old filling. Upon calling, the clinic promptly…read morescheduled a visit for me. Dr. Collias was friendly and personable and assessed my tooth in a timely manner. Within a couple of days, I had a new filling and crown to correct the cracked tooth and exposed filling. Although I do have insurance, the out-of-pocket cost seemed somewhat high for the procedure, but in the end, I'm glad my issue was remedied. One complaint: while in the clinic that week, I scheduled a cleaning and never had a follow-up. I reached out a second time about dental cleaning and was put "on the list." But I never heard back from the office. All in all, I was pleased with the emergency services but disappointed with the lack of follow-up on my teeth cleaning. It is my understanding the clinic uses "traveling or independently employed" hygienists. Nevertheless, this issue should be corrected if you offer dental cleaning options to patients. - Justin

They give false information over the phone just to get you in. Extremely inconvenientread more

Great orthodontist!…read more The office is the slightly odd shaped building located on 23rd Street near Sam's. The office staff is wonderful! The wait time is none!! The doctor and techs are great, super friendly and kind. The price is competitive. With several orthodontist in town, I'm glad we chose this one! Dr. Hanson is wonderful and did a great job with my braces. My teeth look amazing!

Dr. Scott removed my son's horizontal wisdom tooth that was impacted back in 2007. He did a…read morefantastic job & my son was well and pain-free within a week. I have recently returned myself for evaluation for either a root canal or extractions. I had an emergency that my dentist of 23 years would NOT fit me in for. The temp. crown that dentist put on came off & he would neither call in an antibio or fit me in for an x-ray to determine if I could keep the tooth or have it removed. They had previously referred me to an endodontist, but it would be a month until I could get in. Dr. Scott's front desk staff made me an appt for 2 weeks but kept me on a cancellation list & called me the next day. His front desk staff is FANTASTIC, & DR. Scott is very pleasant & has an amazing knowledge of meds & physiology. I recognized this due to my 35 years in medicine. I highly recommend him.In addition,his cash pricing is very reasonable!

I scheduled an appointment with Dr. Heitzmann regarding an issue I was having. I paid close to $400…read morefor the consultation and X-rays. Dr. Heitzmann found an issue that needed surgery to correct and scheduled the surgery but then later his staff told me that he cancelled it. He never talked with me directly about it and instead had his staff contact me to state he had lost "trust" whatever that meant and that I needed to find someone else to do the surgery. He seemed very nervous about the surgery when I met with him so perhaps he didn't trust his skills and ability in fixing the issue. I can only guess since he didn't show me the courtesy of reaching out personally and instead had his staff do it for him, and they provided no further details. I had to go to another doctor and pay for another consultation but luckily I found a highly skilled surgeon in Miramar that was very confident and performed excellent work. I cannot recommend Dr. Heitzmann, as his lack of courtesy and respect for patients is evident. When seeking medical care, choose a surgeon who embodies confidence, compassion, and consideration - qualities that Dr. Heitzmann did not demonstrate.

I am changing my review back to five stars. Tow reasons…read more 1- Haley Yeary, CRDH, Dental Hygienist was very professional and did a great job cleaning my teeth. Thanks 2-the Manager (I forgot her name) was professional and passion, she managed to give me a quick appointment, even though I was not scheduled based on their office rules. Thanks

Franchise that has a very professional staff and I have consistently chosen Aspen if they are in…read morethe town I live; I know the quality service will be there.

Super nice guy, gentle and thorough. Highly recommend. Good staff. Really like Kathy for cleaning.read more

Love Ideal Dentistry! Dr. Harrison has given me the smile i…read morehave always wanted!!! Love the staff and the beautiful interiors!

New patient experience was horrible. My husband had an appointment for a cleaning but they did not…read moreenter his phone number correctly into the system; could not confirm so they cancelled his appointment. When he arrived to the appointment time they could not see him and then proceeded to be very rude when he asked about his records that had been transferred to the office. Not a good way to do business.