Jim Walton was a pleasure to interact with. Very professional in his approach and never made…read moreunrealistic promises. The issue I had was a noise coming from the brakes when I first depressed the pedal. A full service on the brakes solved the issue and he also provided a summary of what was done and discussed including a video in the digital report online of an anomaly that was observed I'm very pleased with their thoroughness and the cost was around what was expected for a professional service

I'd taken my car here for years and loved it, then had a few bad experiences during the pandemic --…read moreleft my car for scheduled service that was not followed up on in a timely manner, follow-up work not done, no information given on repair timelines, etc. So since then I have taken my care to the dealership. I thought it might be the pandemic and it might be time to give them another chance. Boy do I regret it. I made an appointment weeks in advance for an early morning and put both online and with the lady on the phone that the a/c was not working -- the air blows but it doesn't get cold. Brought my car in on time. The person at the desk told me they couldn't say when it would be looked at as they "only have two a/c techs." Went for a local appointment and walked by Eccles 2 hours later -- my car was still in the same spot I left it. Went home, called four hours after I'd left my car there for an update as I hadn't heard anything. They hadn't looked at it yet and didn't know "where it is in the lineup." ??? Isn't the point of having a 9:30 appointment that it is in the 9:30 slot? Isn't that what anyone would expect for an appointment anywhere? Would anyone who works at Eccles be ok with this themselves -- dinner reservations, dentists, doctors, haircuts, anything? You show up at 9:30, hang around until 1:30, ask them when you'll be seen and they tell you they don't know where you are in the lineup? No. I told them in that case I would come pick up my car and take it to the dealership. Did so. Got there and got my keys and the lady said, "I'm sorry, I was hoping I could get it looked at today, but we only have two a/c techs." WHY ON EARTH ARE YOU OFFERING A SERVICE THAT YOU CAN'T DO? If you can't do it, don't make us go through the effort of time off work to bring it in only for you to hold the car hostage because you aren't actually able to fill the service that day. How long would it have been sitting in that lot, waiting just for someone to look at it and figure out what's wrong? Never again. Never ever ever taking a car of mine to Eccles ever again.

Went in there with a slow leak on my tire. Said i needed 4…read morenew tires at over priced His dishonest mechanic took my car for a spin then put it on the hoist said something wrong with my drive shaft. Altogether wanted to charge me 1300 I said no he said i had to pay 100 dollars for not even fifteen minutes they did nothing i went elsewhere and they found nothing wrong with the car. Will never go back to this guy again. Rip off

KC was able to resolve issues related to my winter tires quickly. Definitely recommend this place.read more

The worst service I have ever dealt with. I went to fix my car, the mechanic damaged another part…read moreof the car and engine fluid was leaking. The mechanic refused to fix the damage he caused and wanted me to pay him an additional cost ($180) when it was his fault for his careless and inexperienced handling of my vehicle. I got a second opinion from another mechanic and he confirmed that the damage was due to the previous mechanics installation of the part. The other mechanic only ended up charging me $120 for his services. Not only did he try to overcharge me and make me pay for the damage he caused; he was extremely rude, unprofessional, expensive and inexperienced. I highly do NOT recommend you using their service. He is a very dishonest person.

Family owned business, Owner, "Riaz", works with his sons, we service 3 cars and have been doing…read moresince past 3 years, we went through someone else's referral, have done some serious repairs at fraction of cost compared to car dealerships, no charge for diagnosis unlike other places who charge minimum $20-$60/ hour diagnosis. Will recommend 100%.

James and the whole team were outstanding!!!! We landed at…read moretheir doorstep without an appointment when our car broke down unexpectedly in Hamilton at the beginning of a long road trip. They were patient and professional from the get go - helping me understand what was wrong with the car and taking us to rent a car (at a great deal!) while we determined what was to happen with the car. It's been a long time since I experienced such great customer service, especially in the automotive world. As an owner in a panic, and as a woman who doesn't know anything about cars, James and his team treated me with respect and kindness throughout the entire process. THANK YOU!

I almost wish I lived a little closer so that I could have these guys as my regular mechanic! Last…read moremonth, we bought a car from here at a very good price, which Rob then so kindly equipped with a great new set of winters. The car and tires got us all the way to BC from Ontario without a single issue despite snow, black ice and wind being thrown at us. The staff really went above and beyond with their patience when we were dealing with an insurance issue as well. I am so thankful. :)

My experience at Meineke car care centre, was very satisfying for a couple of reasons…read more 1. The owner (Michael Colacci) and the employees kept me in the loop while my car was being serviced and went as far to show me "my shot control arm" when recommending that I need a new one. 2. The service was quite fast and they did a full check on all fluids and lights as expected when anybody gets their car serviced. 3. The sitting area is quite comfortable and the signs adverting prices and work were simple and easy to understand. Something my mom would appreciate. I would recommend Meineke car care centre and this location to anybody in the Oakville, West Toronto area as it's very easy to access from the Q.E.W.

this car care centre ripped me off, they sold me tires and got $700 off me when I had serious…read moretransmission troubles that made the car only safe to drive to junkyard. I guess they saw a sucker coming and seized the opportunity. Beware and proceed with caution.

Timely, professional and good value for your money !!!…read more My family have been going there for 20 years !!!

Ken Hong and his team are always on top of their game…read more I've been bringing in our family cars for over 15 years and rarely have I been disappointed. That said, Ken always works for his customers satisfaction. I had found Ken and his team to be hard working, honest & trustworthy - a rarity in this business. If I need help with my car Ken makes time. Thank you guys for all the years of great service, you have no idea how much it's appreciated! Christian & Judy Burlington Ontario

Made an appt. for an undercoating and they weren't ready for me, sitting in the waiting room with…read moretheir desks in front of you and the constant back and forth made me feel like an employee on break rather than a customer. The undercoating was done in a sloppy manner and sprayed plastics such as the tops of the shock towers and the battery instead of just the posts but seemed to get all the areas but I'm just guessing as they don't provide you with any information about the service. At least they didn't fog the windshield and get too much on the engine. The thing that earned the one star is a scamkanic came out with a wad of fresh gray grease saying one of my ball joints leaked it out. I had to stifle myself as the vehicle was fairly new and had low miles, ball joints don't have that much grease in them and if it was coming out it would partially dirty from being exposed and last but not least the ball joints are sealed. I feel bad for any honest employees there that don't want to work in a place that lacks integrity, been there done that but at a much larger scale. I take my vehicles to the dealer and use OEM parts so the trick would never have worked.

NMT *used* to be good (written Jan 2025). This is no longer the case. Now, they are expensive and…read morepushing up sells. No price list. Foggy descriptions of their "packages". Phone "agents" are pretty much useless. No meeting their own deadlines. Yes, they are technically competent, but *very* expensive and becoming arrogant with their success - no need to care for customers any longer. Riding high from their "old" reputation. For that kind of money, you may as well go to the dealership. I won't be coming back.

They have answers to my questions. Doesn't matter the (car) subject…read more Don't let them upsell you with something you may not need.

These scammers upsold my wife for over $50 to "flush" the oil and clean the sludge out of the oil…read morepan. They also said the since she was over kilometers on THEIR suggested oil Change miles, that she had to pay another up-charge. I asked them if they dropped the pan and they said "not necessary". I said "so if I drop the pan it will Be clean?" The guy said "cleaner than it was." Laughable. The old owners were honest. The new people are scammers. I'll Never go there again. They should be ashamed. Oil change and filter are all you should need. Never get wipers, air filters, or anything else from any quick-lube, especially not from the inexperienced and opportunistic "salesmen" at Mr Lube.