Looking for an Elvis costume . I was promptly greeted by the staff. I was the only customer in the…read morestore. I went to the costume area. Since they know I can't get a costume without their assistance, I would think someone would make sure I was ok. That wasn't the case. I had to go get someone to assist and she acted as if I was disturbing her. She wasn't ugly to me, just acted like she was bothered that I was bothering her. Anyway, I made my purchase and left. My experience will not keep me from going back but they really need some enthusiasm for what they are doing. At least fake it!

Party City isn't telling customers who purchase latex balloons that the inflation only last 8 or…read moreless hours. I purchase 6 latex balloons and had the store personnel blow the up. before i arrived home with them, a 6-minute drive, they had deflated. I asked the salesclerk if the balloons could be re-blown her response was an admit no.

This location is NOT closed!!…read more The service was awesome. A young man "with manners" (rare to find in Memphis) assisted me with finding what I needed, checked me out to make sure I could carry the belongings out the door. Kudos!!!

Ordered a few decorations for my daughter's second birthday. I ordered 2 weeks before her birthday…read moreas the website stated I should receive the decorations on time. I paid for 2-4 day shipping. Company sent the items I ordered via first class mail and I have not received my items yet. I contacted customer service who said they would replace my items with expedited shipping, which I would NOT receive in time for my daughter's party. Very disappointed considering the whole party theme revolved around the decorations I ordered from this company.

I was looking on eBay for finding nemo table supplies and I was in shock with how expensive they…read morewere on there. Checked amazon and they were also way too expensive. So I decided to take a chance and look to google. I can across birthday direct and saw some bad reviews on here so I was weary. The prices were amazingly low and I called customer service to see when the package could be here. The lady was incredibly sweet and I found out they are based out of my husband's hometown so I had to give them a try. Got my package in a few days, great customer service, and definitely the lowest prices on net for birthday supplies.

Awesome staffThey are so helpful for all your party needs! No matter what kind of celebration you…read moreare having, they have exactly what you need!

Do not buy from this store. Price is clearly market for the merchandise and they refuse to honor…read morethe price. Rude employees saying they're not the owner and there is nothing they can do. Terrible customer service.

All my expectations were met. I got great service, selection and value. You spend it quick because…read morethe selection is terrific

The Collierville location is a well organized store with friendly staff. I enjoy browsing and…read morefinding bargains. Cosmetics, home care/decor, small gifts, art/office supplies, toys, and drinks/snacks are some of the variety of items offered. Nothing seems like overstock or bargain basement. Self checkout and paper bags are nice end to an enjoyable shopping experience. There are still a handful of stores that make in person shopping a treat. And pOpshelf is one of them.