Does not care about their patients at all. I was told I should contact the office for a fit in…read moreappointment if I encounter a tonsil stone that is too large for me to remove myself. However, when the time came and I was desperate for help, they told me they do not have an opening for 2 months! They did not care and did not offer any alternate solutions.

I had a revision rhinoplasty with dr Bartlett a few years ago. I chose him based on good reviews…read moreand the shortest wait time, I made the biggest mistake of my life. I have an asymmetric nose and horrible feeling of pressure and pain in my nose that is getting worse with time. I paid $11000 to live in pain. In addition my breathing has also been affected severely, I often have to breathe through my mouth. I went to see an ENT doctor after the surgery and after looking in my nose with a camera, said that my nasal passages are extremely narrow now. Having my surgery with dr Bartlett is the biggest regret in my life.

Terrible staff. Switching my dr just due to the staff which says a lot since there's no drs. Walk…read morein is more reliable option

This clinic was taken over by Terra Nova a few months ago - they have the worst staff I've ever…read moreexperienced in a medical clinic!

Was referred to Dr. Schendel at Vancouver Coastal Eye Surgeons. Two appointments and the assistants…read moremessed up the visual field test both times, despite me letting them know they were doing it incorrectly. Even informed Dr. Schendel about the issue. When booked in for the second visit, I was informed to get a ride. The visit was a complete waste of time as I was done in 10 minutes and was only for the test, not a full assessment. My partner took a day off work to drive me. Incompetent staff, poor communication. Avoid at all costs.

Nice environment Nice staffs espcially for the…read morereceiptionist! Warmed welcomed and the Dentist is very thoughtful for his patients

As with most dental clinics, they're pretty good at calling and reminding you a few days before…read moreyour appointment Went here during the busy Christmas holidays, and surprisingly, had an opening for me. Explained my problem with a minor toothache, and the dentist made herself sound good but only charging a partial examination of that tooth, instead of the more expensive comprehensive full xray....so far so good... but during the filling action, not until she was finished, that she charged me an additional cavity underneath my old filling...well, not so good, considering they knew I didn't have much $ left for 2014 year lol. doubt I will be back, it'll be nice to be told in advance... But she's nice and competent. For those who want the latest in comfort, this isn't the place as the waiting area is extremely tiny, just 2 seats, a foot away from the counter. It's a small dentistry, 2 other chairs. located on the outside wall of Richmond Centre mall, facing the parking lot, between Tim Horton's and White Spot but not a mall entrance.

awesome specialist and caring as well honest service was great thank you…read morespecialist on cosmetics and the best of care i have ever got thank you all

Just like many others who seek reviews to base their very difficult decision of who to select for a…read moresurgeon when undergoing a complex surgery like rhinoplasty, I have been curious what my post surgery review would be and hoped I would be able to leave no less than 5 stars! That was a high expectation, this I knew, but when spending a chunk of savings on something I've wanted for most of my life, I had hoped it would be possible and alas... the day has come! 5 stars to Dr. Andrew Bartlett and the administration/reception but only because there isn't an option for 6 or more!! From start to finish, upon my first phone call to the office, my consultation, my intake day at the surgery centre to my post surgery cast removal, I have been beyond thrilled with my experience! I was initially going to see another very popular surgeon here in Vancouver but after having 2 consults with that surgeon and not feeling 100% sure about it, I was recommended Dr Andrew Bartlett from a lady who happened to have seen his work time and time again. I myself had never heard of him and had heard of the surgeon I had 2 consults with extensively so I wasn't sure what to do but I thought I should go with the ladies opinion because she worked in the medical field and had seen a lot of Dr Bartlett's work behind the scenes. I am so glad I listened to her! From the moment I met him I could feel his genuine care and attention to detail that I had been seeking on previous consultations with other surgeons but had yet to experience. We agreed to go with a less is more approach as I did not want to change my front view as much as I wanted to straighten my deviated septum and remove the dorsal hump and basically make my nose a more symmetrical and feminine version of what it already was. He took a good amount of time during the consultation to show me two computerized results and printed them out for me. I felt that when he was assessing the inside and outside of my nose he actually addressed areas and concerns that other surgeons were not even mentioning, another surgeon had even told me they couldn't guarantee my nose would be straight after. Dr Bartlett put me at ease by telling me my expectations were reasonable and that he was confident that he could straighten it, this is what finalized my decision! The day of the surgery, I was greeted by the friendliest nurses and support staff I could have imagined and Dr Bartlett came in again to tell me a little bit about what he would be doing during my open surgery and to review my expectations once more. I was then brought into the surgery room and although I was extremely scared about what I would experience upon waking up after surgery, I was confident I was in the right hands and drifted off to sleep under anesthesia. When I woke up the staff was taking good care of me and never left my side, Dr Bartlett had arranged my bf to pick up my medication and to come pick me up, the nurses let me relax for a good hour or more and I was totally taken care of until I was picked up. The next day dr Bartlett emailed me to see how I was doing and then checked on me once more before my cast removal day which was quick and painless and though I was extremely nervous, when I looked in the mirror I was beyond pleased to still see myself but just a better version, I still recognized myself but I looked better and everything we talked about was exactly what he delivered! There were no surprises and even though I'm still swollen I am so happy with my results, it's only been a week since surgery and I have had almost no pain, like 1/10 on the pain scale the entire time, I had slight bruising around the eyes which is to be expected but nothing at all what I've seen on other people. It's almost unbelievable, my bf and my mom both say my nose looks perfect now and I have had so much fun looking at myself from different angles and imagining what it will look like in the months to come. I wish everyone could have an experience like mine, it took me years to decide and I'm thrilled to say I made the best choice!!

Dr. Younger is a brilliant talent and artist. He is focused and skilled. Would not hesitate to…read morerecommend.

I went to Dr. Younger because I had broken my nose and I decided to have the bump on the upper part…read moreof my nose, filed down a little, at the same time. He drew me a quick sketch, that I wish I had paid more attention to, or brought someone with me for the consultation. After he talked about my nose he said that I should consider a chin implant as well, to make my face look more preportioned. I was really taken back by that. Post op, I noticed a gouge, about a 1 cm indentation, at the very top of my nose, so I asked him about it, and he was very dismissive. He was talking with his medical student, like they had no idea what I was talking about. It took me about 5 years before I could put any type of weight over the bridge of my nose, so I had to buy new glasses. Fortunately, I found a pair with a very light Titanium frame. I would not recommend Dr. Younger. He has a very poor bedside manner, and his skill as a surgeon is questionable. Either that or he let a medical student work on me, without proper guidance, and maybe the medical student slipped. Either way, he did not examine my nose, he just sat behind his desk; and he wasn't honest about it.

I never got to say goodbye to my mother dying of stage 4 cancer because the malpractice that was…read moreperformed by Nurse Next Door. caused me to get emergency surgeries that could've been avoided had they listened to me telling them that my leg has necrosis for a week straight while they reassured me it wasn't. Which of course it was.... costing me the final months my mom had alive. she died of cancer shortly after my 2 months in the hospital due to their MALPRACTICE. She didn't know who i was when i got out. I'm permanently disfigured, disabled and mentally ruined because of Nurse Next Door. Thanks a lot

Fired me for asking too many legit Qs. Took offense to it. Took offense to me asking about what…read moreother staff were doing, staff was leaving a client's home early and telling client not to inform the office. I told them and they stated "not to talk about other care aides because we don't know the story and maybe the client was just "confused" .... No, this client was not always confused. She stated it happened numerous times. . The staff member leaving early many times was a family member of one of the "higher ups." In office. I was just Wanting CLARITY, I did not like my client being taken advantage of. After being told by my manager that I can ask anything, "please communicate all your worries we are here to support you, at anytime, no matter what it was'" QUOTE. I Had clients AND HOURS taken away because I cared too much numerous times I was told. "I WAS TOO INVESTED". too stressed out, and needed a break from the client Translation: I was placing clients happiness and needs above the company's policies and catching things they were doing that I felt were not serving my clients best interests. Let's just say if you put your clients needs and wants first and above anything else and you make sure they all love you and adore your care, you'll get fired. And forget buying them a coffee with your own money, or accepting a coffee from them because they insist on buying you one, or even a small gift for their birthday, Those are considered "gifts" and are not Allowed. When I was interviewed they made it sound like it was amazing. 'You are there to make your clients feel happy and do extra things, we are nothing like Fraser health, we do so much more." Worked there 9 months are got tossed out like trash. They don't care about clients like they stated, "we go above and beyond" No they don't ... they care about profit and making sure they follow every single rule, despite it not being in the client's best interests. I'm very disappointed with how they treated me. I went above and beyond for my clients. They fired me with no warning. Without even a conversation about it. My care designer didn't even contact me to explain why. Absolutely heartless...and all right after one of my clients husbands died and she was attached to me and this is the last thing she needed, losing me as well. I appreciated the hours and then trying to pair clients personalities to the care aides. But after this misinformation being told I can communicate and talk about" anything "and then being fired for it??? I'm just stunned. And highly disappointed. They protect their company above anything else. Nothing was dealt with properly when I had questions, the care designer previously would tell me one thing, and the other staff would contadict it. Clients care plans needed things added and removed, wasn't done. Suggestions id make to make the clients lives easier, no,"cant be done" so many loose ends. Leaving us confused. I also relayed that certain care aides needed clarity and was told not to discuss other staff. It was so strange how certain things were hushed when all I was trying to do was make sure we were all on the same page, we weren't. I just had my clients best care in mind. I was treated unfairly. I was not told why I was terminated. I will never recommend nurse next door to anyone and I really liked my clients and I wish more care aides were as full of love and heart like I was. Many of their aides are there to do bare minimum and leave. Many eat lunch alone in clients home and don't sit with the client. Texting on their phones. Falling asleep on the sofa, leaving early mid shift and coming back later. letting the client walk to their barn by themselves and falling in a stall between horses, while the aide sits in the house. So many stories I was told about, by clients or their family. Care Aide stated they washed the clients floor when they didn't even touch it according to client and family member. When I brought it up to my care designer .they stated "we will deal with it and maybe family was wrong. I said I know it wasn't washed because I washed it 3x to get the water to run clear! I was told" don't gossip about what other aides do or don't do", when I called the gossip being honest and calling out lies. That same care aide that let a client fall in their barn and didn't wash the clients floor and writing in the notes that she did, she still had a job after puting a client's life at risk?...explain that to me.. So much favoritism. The Aide that allowed my client to fall in his barn, he had balance issues and should never have been allowed to walk alone that far. Yet I, who cared for my clients before my own needs, got fired. That's where I went wrong, you have to get " in there" in order to have serious wrongs you've done "overlooked". I was actually over qualified with my certificates and years of experience. But I stayed, because I loved my clients.

I have been at the facility few times one of my last visits Dr. Paul suggested a biopsy on a lesion…read morethe result came back as skin cancer he removed the effected skin and final lab test report showed no more cancer . in the past I had seen few dermatologists they considered as nothing of importance thanks to Dr. Paul the cancers cells was discovered and removed. Great doctor and great service Thank you Dr for the great service

Doctor was very thorough and did what was necessary. When it comes to pay at front desk, it took…read moreforever! Woman at front desk was on phone so I waited. She then went from one call to the next and then the next. Had to wait over 8 mins of her answering calls after calls before I reminded her that I'm still here, in front of her. All I wanted to do was pay and leave. She then gave the coldest look. If only I could use her stares instead of liquid nitrogen, it would have saved me $63.

Hospital was to dirty specially the floor I was there for 10days housekeeping don't come to clean…read morethe floor was to dark that's disgusting. The cubicles are to narrow 5 patients in one room. Terrified experienced. Hospitals here in Canada was so bad. American hospitals mostly are wider space all brand new fast service.

Kudos to the team at the Richmond Hospital Medical Imaging CT2 department. I went for a CT scan…read moretodayt and was very well looked after by Emily, James and Zahoor. These people were all just great. Kind and courteous throughout and explained each step of the procedure clearly. They took the time to make sure that I was OK and made the expereince as pleasant and stress free as possible. I felt very well cared for the whole time. Thank you again, you are true helathcare professionals.