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    Ermenegildo Zegna Boutique

    3.6 (10 reviews)
    Ultra High-EndMen's Clothing, Women's Clothing

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    Damaged goods sent to me
    Ron S.

    Absolutely horrible customer service I walk in pay over $2k for a bag to be transferred from another store and shipped to me, I told the sales person many times over if it has any damage not to ship it out, I don't want a damaged piece. Waited a few days sure enough came in damaged with marks and scratches to my address. I email with pics and proof and the manager calls back with a rude tone telling me let's skip the back and forth ship it back for a refund, I told him my request was to locate another or issue some kind of credit for the damages, he said just ship back at your expense and we will issue you a refund. I told him I asked you guys not to ship damaged bag he was like we videotape everything before we ship out. I hope he wasn't implying that I did it. Absolute bottom of the barrel service. Will not shop here again and corporate definitely needs to look at this store

    Zegna Trofeo Suit =D **Pic of suit is my closet, not the outlet**

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    Photo of Karl T.
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    3 months ago

    Best quality men's wear in the world! I highly recommend the Zegna at Cabazon. The sales staff is amazing and very pleasant to work with!

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    Photo of Jack W.
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    7 months ago

    Everything is full price now. Not an outlet store. Expect to pay 5000 for a jacket that used to be 2500.

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    5 years ago

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    Photo of Ron S.
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    4 years ago

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    11 years ago

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    9 years ago

    Helpful 1
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    16 years ago

    Helpful 6
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    17 years ago

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    15 years ago

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    18 years ago

    Helpful 1
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    Aritzia

    Aritzia

    3.1(11 reviews)
    0.2 mi

    I had a great experience here at the Aritizia outlet in Cabazon. Excellent selection of sale and…read moreregular price items. They had an eclectic product mix and Xio was very friendly and provided me excellent customer service. Even though I came here stressed out since I went on a bad trip to Palm Springs, Xio made my in store shopping experience great. She was very welcoming and helpful. They had everything I was looking for and expected to be there that was at my home Aritzia store which is the Topanga location in Los Angeles, here at the Cazabon outlet location when I came there. The store was clean, the staff was very friendly and welcoming. The vibes were all immaculate here! They were NOT snobby and did NOT fat shame me for being a curvy midsize 8/10 woman here, like they always do back home at my home Topanga Aritzia location. Which I highly do not reccomened ever going too, if you are a curvy midsize woman between the sizes 8-10. If you are ever in LA, please I beg you go to the Century City location at the Century City Mall, it is worth the drive if you live in the Valley you will be treated with respect, not be fat shamed, they have a way better product mix. With that all being said, Xio was excellent at the Aritizia Cabazon outlet, and the next time I am in the desert on a much more peaceful and calmer vacation this time when I go to Palm Desert with my son and my parents, I will 100% be returning to Aritizia Cabazon and I will be shopping here again and have a much more relaxing and calm experience! I highly recommend coming here on the way to the desert to shop and ask for Xio she was awesome! Thank you Aritiza Cabazon I love my pieces I came home with that I wanted at my home store back home in LA and I got a great deal on the two pieces I got! 10/10 recommend and five stars on Yelp!

    Cheap product, dress broke at an event. Can't return a broken dress in the store that's an hour…read moreaway! Extremely difficult return process been on hold 35 min so far calling the special number. Don't shop here!

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    Aritzia
    Aritzia
    Aritzia

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    Guess Factory

    Guess Factory

    2.8(21 reviews)
    0.0 mi
    $$

    I was struggling to find the perfect birthday gift and I ended up having the best luck speaking…read morewith one of the workers named Arianna , she was super helpful, she knew exactly what I needed to buy to complete my gift. Truly a genuine soul! I'm definitely coming back for more of my shopping needs.

    I went on Saturday about 5:30p, spent time looking through everything, carefully selecting my sizes…read moreand sizes up just in case, carrying everything around with me, etc etc. About 30 min later, I'm ready to try on things with the intent of purchasing. Just to be told that the fitting rooms are all closed. (They have about 8-10, I think). I asked the girl why and she said she wasn't sure. I asked if it was because of covid still to which she said, "no, they're just not opening them." She apologized and walked away. So I called her back to ask what the return policy is and if I can return them at any Guess since we live over 1 1/2 hrs away. She told me it can be returned within 30 days, but only at Guess outlet locations. Understood, but not convenient since again, I don't have locations near me. So I went to the cashier to purchase double of a few items with the intent to return whichever didn't fit. I asked if she could verify any locations near me that would accept the return. I also asked her why their fitting rooms were closed to which she said "because they're too busy." This is when I couldn't hold me frustration anymore. I've worked in retail for years, I get what busy is and I'm always empathetic to those in retail for this reason. But, this is causing them to lose sales! (This happened to me prior, but that was several months ago and they said it was for covid reasons then). When your manager is running his/her sales reports, makes sure he/she is aware that your fitting rooms are closed due to the inconvenience of "working too hard" on the days that bring in the most revenue. I even offered to put my own items away! I ended up not purchasing anything due to the frustration and inconvenience. If it's SO busy, then just open 1-3 rooms at a time. Limit the amount of items someone can take in. Easy solutions that won't affect revenue!

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    Guess Factory
    Guess Factory
    Guess Factory - My buddy and I abut to check out the Guess Factory Outlet in Cabazon

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    My buddy and I abut to check out the Guess Factory Outlet in Cabazon

    Ermenegildo Zegna Boutique - menscloth - Updated September 2026

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