The absolute worst customer service I have ever had the misfortune of receiving. Charges the…read moreabsolute highest price he is legally able to and will not budge regardless of circumstances. Refused to accept credit card payment because he determined I would be a likely customer to attempt a chargeback; these were the actual words the business owner spoke to me. Please take your money elsewhere.

I came out of Planet Fitness only to realize I had a flat. It was my brother's car, so I didn't…read moreeven realize I had a spare in the trunk. Triple A sent Roland R from Aaron's Towing. Not only did this guy update me with texts of his location but he called to tell me when he was about 15 minutes away. It was the fastest service call I ever had at 45 minutes or a bit less. Roland was very sweet when I told him that I had the tire, he changed it quickly and I was back on the road in 10 minutes or less. Highly recommend.

The first guy that helped me when I needed my Tesla towed was kind and patient and very helpful and…read morevery careful. The second time they came when my Tesla broke down again after I just purchased it. It was a used one. He was inexperienced and he left grease marks on the inside of the car and I got a little impatient with him, but all in all I like ernies towing.

I was quoted $150 an hour on the phone The job was to remove my car off my grass on to the…read moredriveway. Basically move my car 30 feet from the snow which took less than 5 minutes. I was then told this was going to be well over $200. I told the driver my quote and he said that it would not be that low. He agreed to make it just under $200. Little things tell a lot about the company. I feel completely misled and price gouged. The first time using your service. Also the woman picked up the phone was not pleasant and like she was doing a favor speaking with me. I will not be using your service again.

They were just fabulous. Got me in quickly, price was lower than estimate and I got the best water…read morebottle I travel the world with!

My front bumper got dented after a small collision, and 1812 was able to see me in about a week…read more The repair itself--replacing the front bumper--took only 2 days, and they made the process so easy for me, from scheduling a repair to arranging a car rental to communicating updates. But even before the repair, Chris kindly made a couple adjustments to make sure my car was safe to drive between then and the repair appointment. The service was also wonderful. Peggy and her family are so kind. I'd definitely come back here to service my car.

Driving through, heat shield started dragging. They were kind enough to look at it and fix it…read moreright away and we were back on the road.

Sat at the inspection station in line when finally I got up to the bay and the guy tells me that…read moreI'm gonna have to wait because the car behind me got there before me, which was absolutely a crock. Just so happened that he knew the guy and they were chatting it up not going back there. What a waste of time.

predatory towing service that targets broke college kids. If you see an Ernie's towing sign, don't…read moretake a chance. they will tow you and they will charge you 200-350 dollars to get your car back.

Ernie's Towing is an absolute nightmare. They towed my car while I was parked with my hazards on…read morefor a few minutes at the townhouses, dropping off a meal to a grieving friend who had just lost a loved one. When I went to retrieve my car, I had to spend money I had set aside for groceries just to get it back so I could make it to work. To make matters worse, my car had noticeable scratches and damage caused during the towing. When I brought it up, they were rude and completely dismissive. Their actions are predatory and deceitful, preying on people in vulnerable situations. Avoid them at all costs.

North End Auto Body is top-notch!…read more My Audi was involved in an accident on May19th, and I brought it to North End Auto Body. The owner was incredibly responsive and guided me through the entire insurance process, which can be really confusing. He made everything easy and stress-free. To my surprise, the work was completed in less than a week! When I got my car back, it looked flawless----you'd never know the bumper had been in an accident. On top of that, the car was spotless inside and out. I highly recommend North End Auto Body to anyone needing quality, honest, and efficient repair work. Great service from start to finish! I just booked my brakes and oil change. Let's face it, people that are honest and do quality work are hard to find.

I took my pathfinder in to get some scrapes and scratches fixed. The car wasn't ready at the time…read morethey said it would be so they washed and detailed it as well as delivered to my place of business. Their work was top notch and they were pleasant to deal with.

B's accepted our tow through Chrysler Roadside Service. App popped up on wife's phone with an ETA…read more Never showed up. When we called for an ETA (1.5 hours later), driver said he had cancelled the call after accepting it. Well, nobody informed us.

From the owner: B's Towing is the premier car towing service for Springfield, MA and the surrounding areas. If you…read morefind yourself stranded on the side of the road don't hesitate to give us a call. Our friendly staff and well-trained 24 hour tow truck operators will get you back on the road in no time. When it comes to towing and roadside assistance, call the experts at B's Towing. Our experienced staff is capable of handling any car towing job. We go above and beyond for our customers and ensure 100% satisfaction every time. Call B's Towing today!