Acme Automotive continues to provide great auto body services to our family. With so many choices…read morein the pioneer valley we have brought our car's bumps, dents, & dings to this Northampton business. We have had good experiences at Acme. The staff has pleased us with professional service, customer focus, listening to our needs and within a budget we can handle. And they have a friendly crew that takes pride in doing a job right. We've been there 4 times over 15 years with the little things that happen when we park. So we will probably be back before too long. But oh, do they do nice work? Yes! No disappointments. We recommend Acme to family, friends & neighbors. Thanks Phil, Don & Mary pass on a job well done to the staff.

Don helped me out with my car scrap tremendously- made an appointment, amazing customer service,…read moregreat place to get your car fixed up after an accident.

Lauren is so kind and friendly. He fixed some minor issues on my car and did a great job.read more

This must have been one of the WORST car repairing experiences I have encountered. I will describe…read morethem in descending order by degree of unbearable: 1. This is the most unacceptable mistake to me. The nuts on one of the wheels are LOOSE and the tire is UNDERPRESSURE when they return the car to me. I drive off the store for about a mile and many warning lights show up on my dashboard, I return to the store to question them about it. When they came out to check my car, they realize the wheel nuts are loose. I was planning to take the highway, imagine what could happen if I didn't go back to the store to confront them. They literally put my and my wife's life in danger once. By the way, this is a picture of the state of my trunk when the car returned to me. What gives them the confidence to charge $85 an hour for a job like this? I saw no respect for customer property here. 2. They inform me that they do not have the rim that fits my car, so they need to order a new one from a dealer in Hartford, which shall arrive on Friday. I am fine with that, as long as it did not delay my plan next week; then on Friday, they told me the rim will not arrive today, so I need to wait until next Tuesday. So I made a plan to pick up my car that same day, and guess what, it got delayed again, by the time I pose this comment, I still haven't got the wheel. And what they did is just put the spare tire on my car, which lead to incident 1 above happens. If they are just gonna put the spare tire on my car, I could have picked up my car a whole week early and won't waste so much time waiting for that rim only God knows when it will arrive. 3. Do not expect to get a warranty from them if you planned to have your car fixed here. When I came down there to get my car, I asked if there is a warranty for the parts they have fixed, the manager immediately jumped out and informed me they do not guarantee the mechanical aspect they have fixed unless it is caused by their fitting craftsmanship and not the parts they ordered from the dealer. The question is, how the hell am I supposed to know the cause if an accident really happens. On top of that, even the "guarantee for their fitting craftsmanship" is a verbal promise, so who knows whether they will fulfill that promise. To be fair, they do promise you will get a warranty for body repair, but I wouldn't know since I didn't get that service here.

Great attention to detail, gets the work done in a timely fashion with exceptional results. I would…read morehighly recommend the team at Tommy's if you're looking to have your vehicle coming back to you looking show room new.

North End Auto Body is top-notch!…read more My Audi was involved in an accident on May19th, and I brought it to North End Auto Body. The owner was incredibly responsive and guided me through the entire insurance process, which can be really confusing. He made everything easy and stress-free. To my surprise, the work was completed in less than a week! When I got my car back, it looked flawless----you'd never know the bumper had been in an accident. On top of that, the car was spotless inside and out. I highly recommend North End Auto Body to anyone needing quality, honest, and efficient repair work. Great service from start to finish! I just booked my brakes and oil change. Let's face it, people that are honest and do quality work are hard to find.

I took my pathfinder in to get some scrapes and scratches fixed. The car wasn't ready at the time…read morethey said it would be so they washed and detailed it as well as delivered to my place of business. Their work was top notch and they were pleasant to deal with.

What a great job the team at Ingellis did! My car looks better than I expected. They went the…read moreextra mile and even buffed out areas that they were not working on. They even finished when they said they would. This shop definitely checks all the boxes for great service.

Expect delay after delay after delay, along with very poor communication. In the end the work is…read morevery good, but you'll wonder if it was worth the aggravation.

My car got completely demolished in a 3 car pileup. Cahillane Auto Body did an amazing job…read morebringing my car back to new. I use Cahillane exclusively for all of my auto body work. I couldn't be happier with how my car turned out. I am always greeted with a friendly face and smile. I highly recommend Cahillane Auto Body. 5 Stars!

When I went to pick up my car, the two nicks in the door molding was not repaired. I literally…read morepointed this out when I was getting the car repaired. I was told they buffed out a big scratch on the door for free - but my car never had a scratch to begin with. They filled the nicks with spot paint and it looks terrible. The hood on the car wasn't fully latched. I pulled over, opened the hood completely and there was a lot of overspray in the engine compartment. I had to go back to the shop to have it cleaned. They removed a wheel well molding around the back wheel. They never installed the clip and the clip is part of a set for all 4 wheel wells. You cannot buy one clip, so I have a wheel well molding loose and flopping while driving. I went there because I have a Subaru and the nearby Subaru dealer said they bring all their work there. I tried Cahillane but will never go there again.

The repair shop is dishonest - tried to charge me over $800 to get my Passat to pass inspection…read more Most of the things they told me I needed to repair were not even on the state's inspection checklist. I got suspicious and took it elsewhere - I was charged only $35 (all it really needed was a brake light replacement).

Dana Automotive has a terrable service department. They are…read morerude and question the client at every step of the process. My car went in for a simple recall and a check on the remote entry key and came out not running proper with all the dash warning lights on. When returned to them they claimed it was not related to the previuos work completed. I found that they had rebooted the computer to fix the key and resulted in the car running badly. They blamed the bad work on me the client and charged $89 for a diagnostic that was thier issue in the begining. When I complained to VW of America and the owner of the company...Dana wrote me back a rude email stating it was my issue and he would rather not do any further work for me. I aslo had brought the car in for a recall item...leaking sunroof. They cleaned the car with a powerful cleaning agent that burned our eyes and smelled like an old outhouse. When we returned it, they told my wife that she was wrong and that it did not smell at all...what ever happened to the client is always right? over all I rate them low because they are rude, are unable diagnose or fix the problems and when the do something incorrect they balme it on the client and charge them for it.

I have worked with Phil for many years now, not only is he a stand up guy, he is also a supporter…read moreof local car Events in New England. I dropped of a customers Porsche to get some front end damage repaired. He gave a honest estimate and repaired the damage in a timely matter. He was in communication with me every step of the way which really meant a lot.. if you ever need bodywork on your vehicle I would highly recommend you to call Phil.

Have brought my TSX, GT500, Explorer, and Taurus to Sansossio in the past…read more All of which have come out detailed, clean, and with FLAWLESS WORK! The same can't be said for other area body shops. There are always alot of high-end cars at the shop, you know that if they're bringing their cars, the place does good work. There were 3 BMW M3's, a BMW M5, and Ferrari 355, a Porsche 911 Turbo, a Dodge Viper, amongst others Mercedes and Audis. Great shop!

Louis and his team are absolutely outstanding! They recently wrapped my BMW M4 convertible in color…read morePPF --a transformation that turned out spectacular. Over the years, I've owned many cars, but I've never received as many compliments as I do now on my M4. I recommend them without hesitation--they truly deliver excellence!

I have come here two times for service. The first time for auto body wrap and most recently for…read morewindow tinting on my Tacoma truck. Both times everyone was friendly and responsive. The work was excellent. I like going to small shops where you deal directly with the owner. Small shops provide the best work and service. Before I paid I inspected the work and the owner said to me " I want to make sure you're happy", Well, I left very happy and will be back for sure. I hope you make the decision to come here so you can leave happy too!

Hi! Excellent at being on schedule, bargain price!…read more Calling them anytime I need help with snow and driving! Thanks!

My car was illegally taken by this company and when I called to get it back I was given a price…read more$200 more than the rate quoted on a certified letter they sent me days later. I was quoted overcharged prices twice and when confronted I was hung up on by the manager. This company operates illegally and preys upon people in their time of distress. This is not the family owned family oriented business they claim to be instead they are thieves and liars overcharging hard working individuals.