He is my new neighbor and my fridge was out. He came right over to look at it and it was just my…read morebreaker. Really nice didn't even charge me! Thanks .

From the owner: Lawson's Appliance repair specializes in household appliance repair and sales. They also service…read moreand sell vacuum cleaners. Russel is a qualified HVAC repair tech who can handle most needs of your system.

I don't know where the bad reviews come from... Mark bends over backwards to help people. He's…read moregiven me free advice. He's helped my parents with their washer, dryer and dishwasher. Very cool.

This business is not worth even one star. My friend recently bought 4 appliances from here,…read morebelieving that the owner was a nice and ethical businessman. She truly thought he was trustworthy. The appliances were an utter disaster. I don't believe the owner even looked at these machines. The washer would not let water in. The dryer smelled like it was smoking and sounded like rocks were banging around inside. When checked it had literally 2 garbage bags worth of lint on the motor inside. And there were rocks and coins and leaves inside. She took pictures. The stove has a relay that keeps getting hotter and hotter which she can't afford to fix right now. Two other burners are questionable. The fridge bangs and she says she is unsure how much life it has because now water is showing up in the freezer. Trying to contact the owner is nigh impossible unless you want to sit in front of the shop for a day or two and hope he shows up. His phone is not working. She now wishes she had read some of the poor reviews. Beware. Who can afford to truck four appliances back and forth to someone who didn't live up to their part of the deal in the beginning. Ridiculous.

They came to fix our oven. They were fast, efficient and reasonably priced. Great service!read more

Came out 4 time to fix the same proble. I waited over 8 months total for parts & to get back on…read moretheir schedule. At the end of it all, they had no clue what was wrong with my appliance . Tried then a second time with a different appliance. Gave a quote & 110% guarantee that they could fix it. Charge me parts upfront, came out 2 weeks later and could not fix it. They do not have knowledge of most appliances or their issues. I believe any good ratings are made up by their office people. HIGHLY DISCOURAGE ANYONE FROM USING THEM.

I'll update later but DO NOT USE. Also known as National Repair Company. I waited 6 months for…read moreparts then when they came in they canceled my warranty claim because I was out of town for a week and it didn't suit them to wait till I came back from my work trip.

Long review but Bottom line: Dishonest and Extremely…read moreUnprofessional. Was told by the owner and I am quoting so please forgive the vulgarity - I am this specific to truly show how unbelievable my experience with NRC Appliance Repair actually was.... they told me To "Fuck Off Lady" after expressing my concern about my experience with this company. Giving a poor rating is not something I do as a rule. My husband typically handles all the repairs at our home but he was not available to meet with the technician from NRC Appliance Repair on this day. Everyone has a bad experience at one time or another and I believe customers should always reach out to work directly with the business before posting a poor rating. To try and be thorough in my review but also as brief as possible I will begin: Out of courtesy I asked to speak to the technician first. He came to my home to diagnosis my dryer that would not tumble. I wanted to ensure I did not misunderstand his diagnosis before expressing my concern to the owner. He told me that my dryer was not working because the motor went out and that it would be $300+\- dollars for a new motor. I chose not to go that route and to instead buy another dryer that would be under warranty. I paid the $94 for the diagnosis and service call only to learn that there was nothing wrong with the motor. Another technician who uses "used- inoperable appliances" for parts, fixed my dryer and had it running in 5 minutes after looking at it. There was nothing wrong with the motor. I was in disbelief that I was just told by NRC Appliance Repair that the motor was not working only to hear it was running perfectly after a five minute repair from the other technician. I understand that at times mistakes are made and people get things incorrect. My experience has always been when that occurs you go to the company and express your concern and they will professionally do their best to make it right. This was not the case with NRC Appliance Repair. In this case, the customer service was appalling. The professionalism was nonexistent and I was in shock and disbelief at what had just occurred on the phone. When I read poor reviews I usually have the feeling those poor reviews are often times the result of unrealistic expectations sometimes set with people who are never happy regardless of how good the service is. This is not one of those cases. I am generally very pleased with good service and put my trust in people first without being skeptical. In my opinion- NRC Appliance Repair - is purposefully Mis-diagnosing for profit using their marketing mantra that you only have to pay $94 if they don't repair your dryer. After speaking to the technician they sent to my home , He was very quiet after I told him what I learned from the other technician. I called to speak to the owner but was told by the receptionist that she could assist me. I told her my concern and she asked me to hold. After a brief time, she came back to the phone and I could hear a man in the background, whom I can only assume was the owner, talking very loudly telling her " just give her the fucking money back and put her on the do not service again list". I could not believe what I was hearing. I didn't know what to say. I have never experienced such a lack of professionalism. I asked her why was he was yelling at her and told her that if he was a gentleman he would talk to me directly without loudly telling her what to say to me where he could be heard in the background. I felt it necessary for some reason at this point to defend her not really sure how best to do so. She then told him what I said about being a gentleman and he yelled from the background again-- and I quote - "fuck you lady - your not getting your money back" and then I was hung up on. I hope this never happens to you and this is the reason for my poor review of NRC Appliance Repair.

Wayne was very easy to work with. He diagnosed our issues…read more quickly, ordered the parts, and installed them on a timely basis. He was both friendly and professional. We would definitely work with him again.

the technician pulled the oven out of the wall to find the model number and after he processed the…read moreinformation he said parts were not available for the unit. So he didn't run a diagnostic test to tell us what the problem was. The gas was turned off so he gave us no idea what the problem is. I don't feel like I got anything for my money

James showed up in the allotted time frame, was respectful and got the job done quickly to get our…read moreair conditioning back up and running all on a weekend! I would absolutely recommend this company.

I'm aware a lot goes into home repair and some things are out of our control. I was impressed at…read morefirst with 1st Choice Heating but upon working (or trying) to work with them further the more I became wary and distrusting of this company. My HVAC died and it's old, they don't make it anymore. I'm also dealing with a horrible warranty company. When their tech came out, he was personable and very helpful and went a little above and beyond to help me which was impressive. The second time they came out, felt the same way. The situation still wasn't resolved as I was informed by my warranty company I needed a second opinion from a DIFFERENT company. Brad told me he would stick by me and help me out. The day of our third appointment came and Brad was going to come back with a friend of another company. He called 5 min before my appointment and canceled. I asked him to get back to me ASAP to reschedule as I work full time. A week goes by and I don't hear back from anyone even after texting. I finally heard back and was told that I need to go with a different company. There were other odd reasonings as to why they couldn't come out or accommodate me. I was also quoted SUPER high. Disappointed and confused by my experience with first heating, just be wary and use your judgment.

Definitely don't use the man was lazy and disrespectful as well. Immediately asked me for the 95…read moredollars cash before he would do anything. Made me help him, said my garage was messy brought a blower no bigger than a blow dryer, luckily the lawn guy let me use his leaf blower to blow out my hose, so basically the lawn guy and i fixed my problem he was extremely rude and lazy and charged me 150 for basically nothing he did! Would not recommend!

service guy was lazy, disrespectful and rude. He actually said as nice as my house was he couldn't…read morebelieve I had such a cheap washing machine. Didn't do any diagnostics checks. Just said he thinks it's the mother board. Kept wanting to sit down on a chair. Definitely wouldn't recommend this company.