This is a great place to bring your bike. Their repair service is awesome. Staff very friendly very…read moreknowledgeable and willing to help in any way. Many accessories for biking and new bikes available. They are more than willing to order the bike that you prefer. A great selection of electric bikes, scooters and Hunting Fishing e-bikes. They also have a good selection of Amish push / kick scooters. I highly recommend them.

I love these people! I rode my bike past their store and they had found my tool bag and ran after…read moreme to return it. I really appreciate that. My wife bought a Trek Townie bike from them a couple years back so we've both had great experiences with them.

Got there before they opened with some urgent issues. I'm riding Great Allegheny Passage and the E…read more& O Canal Towpath Monday and flew in from out-of-state. I had troubles putting the bike back together. Drew was there and provided perfect service and also installed some components for me. Highly recommended!

We were on our way to the trail on a too warm of a weekend. Spotting this bike shop, we poked in…read more We were immediately welcomed. They had a selection of newer, well maintained bikes, bikes with back baskets, and a tandem. The regular bikes were $6/hour. The person working helped fit us and we got on our way. The bikes held well and had been tuned up recently. Neither of us had trouble and they were both smooth rides. When dropping off the bikes, we also grabbed a few drinks and snacks they sold. The trail mix and drinks were between $1 and $2. They also have ice cream. It's great they had cold beverages as there are not many shops nearby the trail.

I enjoyed the staff wearing masks and being very nice in explaining the bike route and hours. They…read morewere very friendly and held conversation.

Great experience! Super nice and very knowledgable guys. I was in and out for a quick repair…read morebefore a ride on the towpath.

Blimp City Bike and Hike…read more I'm a first time trike buyer. At Blimp City Bike and Hike, you can't ask for a better bike, buying experience!!! Mike, Andy and the entire staff are true professionals in every aspect. They are knowledgeable, kind and will answer every question you have about your new bike. They took the time to professionally measure and fit me into my trike with precision. Originally, I had my mind made up about a particular trike. By working together and listening to my health concerns, I switched gears (bike joke) and chose another model better suited me. Seamlessly, both Mike and Andy transitioned with me. I added some accessories to my new trike and received 10% off on every accessory I purchased. I'm a careful, comparison shopper and thoroughly research EVERYTHING. There's no need to research. For my trike purchase and the added accessories, Amazon, Facebook, eBay or any other bike shop can compete with these guys. In fact, the iPhone bag/mount was ordered, but it didn't arrive in time for my pickup. Andy is going to drive 25 minutes to my home and install them on my trike. Who does something like this? Answer: Blimp City Bike and Hike does. Their customer service is outstanding!!!! Honestly, I was totally blow away by EVERYTHING Blimp City Bike and Hike had to offer!!! Purchased: Trident Terrain 26" Fat Tire Model plus accessories.

I walked into this immaculate bike shop and was greeted by Leroy. I was touring the area on a…read morebicycle and broke a cable. Leroy made me feel comfortable that he would repair it. He did it ina timely manner and charged me very fairly.

We're in the middle of July and so far, the most serendipitous thing that's happened to me is…read morecoming across this bicycle shop, located in Fredricksburg, Ohio. I messed up my wife's bicycle putting it into our van, and I was dreading having to find a bicycle shop available to do the repair that wasn't going to charge me the equivalent amount of what I had paid for it at Walmart. I lucked out and found this place. I spoke to the owner on the phone, who was very accommodating. He informed me the repair might be as inexpensive as $10, but the best news was that he was willing to take a look at the bike immediately whenever I could stop out. What he didn't tell me was something like: I'd have to pay a bench fee of $35 and would have to drop the bike off and to expect that it would be in the shop for at least 2-3 weeks before it'd be looked at. With the good news, I quickly loaded the bike into the van and headed out in search of L-N-M. I found this place in the heart of "Amishland'" As soon as I arrived, Jr. (name of owner) hoisted the bike onto a lift and went to work. He diagnosed the problem as a pesky, little kink in the chain, but within 10 minutes of working intensively, he had resolved the issue. He wrapped up the servicing by putting air in both tires and tightening the loose screw on the kickstand. Excitedly, I took the bike out into the parking lot for a test drive and as expected, I found it to be working smooth as silk. Total Charge: $12.78! If there's anywhere else you can have a bicycle serviced immediately & comprehensively checked for that kind of money, I'm certain it's not within 100 hundred miles of me; probably not even 1,000 miles of me. Unbelievable gratifying experience. Great work, Jr!

I cannot say enough good things about E Bikes of Holmes County. My wife and I bought our bikes…read morefrom them 3+ years ago and we bring them back each spring for a tune up...which we did again today. They are so nice and responsive and even though there are other bike companies much closer to us, there is no one I trust more with my bike. A scenic ride and doing business with really nice people. Thank you!!

I made a purchase through their online store of an item that's kind of hard to find. I found their…read moreprice and their shipping very reasonable and ordered it, even though I was not familiar with the business. Unfortunately there was a little problem with the item that had nothing to do with the store. I emailed some questions and got almost immediate responses and a resolution that was very satisfactory. I have no hesitation in shopping with them again and will certainly recommend them to my friends. Good customer service is priceless.

Needed a bike fitting for my A2 Tri bike and Bill got me fixed up perfectly! I loved him showing me…read moreeverything and he genuinely cared in getting me set up right. Went out the next day for a ride and it felt like a completely different bike!

Went to the Massillon location for some assistance with my bike. Was greeted and helped by Tyler…read more He was knowledgeable and very courteous. I received excellent and appropriate care. I would not hesitate to return to the shop. Many thanks Tyler!

Sales personnel was very helpful & very informative. We love our e-bikes and would highly recommend…read morebuying from Sugar Valley!!

Bought my green Espin Flow ebike in March 2022. Have 4200…read moremiles on it today...October 29 2024. Still looks like new. Glad I bought it at Sugar Valley Bicycle......... Thanks Guys.

My husband took his hand me down triathlon bike to Columbus to be tuned up, they basically said it…read morewasn't worth their time to fix and to just buy a new one (~$1,000). A year later we took it to the Bike Doctor and they were so helpful, especially since we don't know too much about bikes. He quoted us what he charged us, and it was fixed when they said it would be done. They were completely upfront about what exactly needed to be done to it and we didn't fee taken advantage of one bit! Highly recommend, they're upfront and honest guys!

I took my bike in two Saturdays back to have it looked at a week before we went on vacation. I…read moreexplained to Jake that I was hoping to take it with me. Long story short, I lost track of time, and didn't call until the day before we left on vacation. He explained that they were super busy, and I understood, but reminded him politely that I was going on vacation, and I'd appreciate a quick look. He called back 2 hours later, and said it was fixed. It was a simple repair for him, a chain replacement and derailleur adjustment. I was super happy it wasn't anything major, and they got to squeeze me in and I took my bike on vacation with me. When I went back in, Jake was very nice and professional about everything. I would recommend them to anyone needing their bicycle looked at.