Both the customer service and skill level are excellent!…read more They can also repair and fix purses and they went that extra mile for me improving the original design while keeping ALL of my requirements in mind! George is truly a maker of shoes - come and look at some of his beautiful work. Any truly well dressed man will surely have shoes designed and handmade by George!

From the owner: At George’s Shoe Repair & Leather Boutique, we believe every stitch tells a story. Founded by…read moreGeorge, our master cobbler, and supported by our family, we’ve been serving Niagara Falls for years. What started as a small repair bench has grown into a community hub where shoes are restored, leather is loved, and stories are preserved. In a world of fast fashion and throwaway culture, we believe in repairing, not replacing.We’re proud to be family-owned and family-run. Every community needs its cobbler, the place you go when your soles wear thin or your leather needs care. For years, George’s Shoe Repair has been that place for Niagara Region. Family-run, trusted, and dedicated to keeping your essentials in service, we’re here when you need us most. Together, we keep our community walking strong, one sole at a time.

This guy is the kind of guy you really don't want to tell people about. Not because he isn't…read moreamazing, but because some things are better kept secret. Like this shop. I'm already regretting telling you. Hands down, the best cobbler ever! I truly believe he can fix anything. He does incredible work, and I wouldn't hesitate for a second to recommend him... even though I'd really rather keep him all to myself!

I've always wore Keen boots practically all of my adult life, and almost always the same type: the…read moreTarghee model, and have had nothing but great results wearing it in almost all situations around the world: walking hiking and exploring in Palma de Mallorca, the too-many streets and calles of all parts of Spain, in Sweden and Norway, the hot streets of Morocco and Alexandria, Egypt and the pyramids, Germany, and in other places/cities like up and down too many streets of New York City, and too many other countries, as I love hiking and walking any and everywhere, and in all sorts of extreme weather! For example: in London alone in the early 70s, I walked 10miles to see the Tower Bridge, then walked back to a rented room. In Mallorca, I took the tren to Puerto de Soller, saw a mountain, then climbed it and snapped a pix, then discovered, oh, there's a road! I've been wearing Keen boots for more years than I can remember. So recently when the lug that holds the shoelace cracked in half, I looked high and low online for a shoe shop that could fix my boot. Finding this little shop wasn't too much of a problem, and after giving him the shoe, he looked at it, then simply asked when I wanted it done. If you want it fixed tomorrow, then it will be done tomorrow. WoW!! I was impressed! I'll be picking it up in a few days. Will update when it's picked up in a few days! UPDATE: Perfect work done and very quick! I told him when I dropped it off that I'll pick it up over the weekend, about four days later. He said okay. Actually I think I went during a chore to pick it up on Wednesday; not only was it ready, it looked as good as new! Impressed and happy were the emotion felt upon seeing the shoe!!

Joseph is simply the best at repairing shoes & boots to theit original lustre! He provides high…read morequality service at reasonable cost. He's a north Buffalo community treasure!

I came in with a small dance shoe problem and he actually was able to fix it right then and there…read more I was expecting to drop shoes off and have to come back in a week! (Again this was a small problem and something needed to be popped in) Irish dancers, he's familiar with fixing our dance shoes! But the real reason I wanted to write a yelp review was because of how kind Jimmie was! I walked in. I smelled leather, kind of nostalgic, and had a wonderful conversation with him. Highly recommend! I know exactly where to go if I ever need anything regarding shoes again

I have always wore Keen boots practically all of my adult life, and almost always the same type:…read morethe Targhee model, and have had nothing but great results wearing it in almost all situations around the world: walking hiking and exploring in Palma de Mallorca, the too-many streets and calles of all parts of Spain, in Sweden and Norway, the hot streets of Morocco and Alexandria, Egypt and the pyramids, Germany, and in other places/cities like up and down too many streets of New York City, and too many other countries, as I love hiking and walking any and everywhere! For example: in London alone in the early 70s, I walked 10miles to see the Tower Bridge, then walked back to a rented room. In Mallorca, I took the tren to Puerto de Soller, saw a mountain, then climbed it and snapped a pix, then discovered, oh, there's a road! I've been wearing Keen boots for more years than I can remember. So recently when the lug that holds the shoelace, cracked in half, I looked high and low online for a shoe shop that could fix my boot. Finding this little shop wasn't too much of a problem, and after giving him the shoe, he looked at it, then simply asked when I wanted it done. If you want it fixed tomorrow, then it will be done tomorrow. WoW!! Impressed was not the word of the moment; I was impressed! I'll be picking it up in a few days. Will update when it's picked up in a few days!

I had a small repair job. It was done quickly as promised and very reasonably priced.read more

My old suede boots were very worn out and part of the sole of the boot came off. I looked up the…read morereviews of this place and took my boots there. They said the glue of the sole to the boot was really old and has expired and needs to be re-glued. I told them that they were given to me by my late mom and I am from out of town and I had to get them fixed. Normally it would take them a few days, but they were so kind that they expedited the repair and I was able to pick them up within a few hours. I am so impressed with Professional Shoe Repair. They are quick, and did an impeccable repair job. I highly recommend!

I noticed that this store doesn't have any bad reviews. I thought that was a reflection of the…read morequality of the store, but now I am thinking the owner just says that it's a fake review. Mine isn't a fake review, and I can provide photos, so before you visit, please read my review. I don't know, maybe my expectations were too high, or maybe my request was just too hard? I tried to give them the benefit of the doubt, but after wearing the results, I'm afraid I have to give this two stars. I have a pair of shoes that I've worn for two to three years straight, every single day. I love it, and bought it in Japan. Not very expensive, only around $40. Recently, it's been flaking more and more, as it's waterproof and I will sometimes walk over snow and rain. I wanted to wear it for a lot longer, so I looked for places for shoe repair. Maybe this is on me, but I just went with the first place that had a good review and was relatively close. The guy was nice about it as I explained, and at first he said it was impossible. I just wanted to replace the leather, and I said that if he could do it, even if it was expensive, I would pay. That was probably a mistake, but I've never gotten anything repaired before, so please excuse my ignorance. He was like, okay, what if we put real leather and change out the sides, so at least the cracked part will no longer be cracked? And we resole it and make it look like new? I explained that I didn't care what he did, as long as he kept the inside and that when I slipped on the shoe, it would be as comfortable as the first day I bought it. And so we finalized and I paid, and left to await the news to pick it up, which he said would be a week later. Let me preface this to say, I did not request a resoling, he was the one to bring it up. I only wanted to cracks replaced, and I thought, oh, if he's changing out the sides, then maybe he needs to resole? When I got back to my car, my dad asked me how it was. I told him I paid upfront, and it was $200. He told me it wasn't worth it, and that I could've bought four new shoes with that money. It was actually closer to $226, I guess with tax? But he didn't say that when I was paying, and I didn't pay attention to the price when paying, so I assumed it was a flat $200. Also, I paid upfront, but my dad told me that I shouldn't have, as he had the shoes, and I couldn't guarantee he would do a good job. In retrospect, that maybe should have clued me in to the product I was getting. But I also can't be sure that maybe that's how things are done in the shoe repair industry now? But I was pretty nervous and didn't think of these things. My dad also said that if I wanted to keep the comfort of the shoes, the guy wouldn't have said to resole it for me. As the soles were part of the comfort of the shoe, and the insides were not the only thing that was important. I tried to call him after I got home to tell him not to resole, but he told me that he had already started fixing the shoe. Okay, it was too late, but I figured, since he knows about shoes, maybe the sole wasn't as important to the comfort as my dad had said? And here's where we get to the crux of the matter. When I got the shoes, it looked... well, not that great. I was expecting better integration of the leather, and not this slapdash stitching. Maybe that's just my unrealistic expectations or that I'm an artist, fine. But the most important part, the comfort and pillowy feeling of the shoe when I put it on... it's gone. Now it's like stepping into tap dancing shoes, or those really cheap shoes you get at fast fashion stores. The sole feels flat, thin and cheap. I didn't ask for the resoling. I only asked for the cracks to be fixed. If he was only going to stick the leather on top of the shoe and stitch it, like it totally looks in the picture, why did he need to resole it? I can't guarantee that's what he did exactly, but it looks like that, and it kind of feels like that too. I guess he polished it too, but it's not noticeable because he didn't fix the other small cracks. As a shoe repairman, shouldn't you know that when a person wants to keep the comfort level of the shoe, that a sole replacement would change that? But no, he told me that the comfort level would stay the same. That's a lie. My dad told me straight off that the sole would change the feel of the shoe, and he's a layperson. I didn't know that, and now I'm paying for shoes that don't look that great, and the soles are making my feet hurt. Every time I wear these shoes now, I'm depressed, and I utterly regret getting these shoes repaired. This actually made me cry. These were my favourite pair of shoes, and I was hoping I could continue wearing them for two more years. Now that the comfort is gone, I don't know what was the point. I don't even feel like wearing them as it feels like I am stepping on flat floor instead of wearing shoes. I had such high hopes, but now I'm never getting any shoes repaired ever again.

Went twice, did a really good job in repairing heels on both my leather cowboy boots and my ankle…read moreboots. Fast and efficient. For it in 5 days!

Brutal shoe repair service returned twice to repair ONE shoe and it still needs…read moreto be repair.

I am a small business owner in wholesale who was targeted and stolen from by this business. I…read moresell handbags and they ordered my line, coerced my staff into shipping without prepayment and then did not pay but also refused to return the goods. The owner would get on the phone and pretend not to be himself, and would also pretend not to speak English which he certainly did when ordering from my company. If you bought a purse at this business or from the owner elsewhere, it was never paid for, it was stolen.