Unfortunately, you have no say as to if, when, or how these people invade your property. It's all under the auspices of almighty Google. But they are slow, incompetent, and unbelievably sloppy. They have no respect at all for your property. There is never any notice about what they're going to do, or when they're going to do it. Their work on the road was haphazard, leaving dangerous conditions for pedestrians while they sit in their cars drinking coffee and scrolling on their phones. They ruined my brand new lawn, and their efforts at restoration just made everything look even worse. They don't ask what you'd like to have happen. They decide, and do it if they feel like it. There is no accountability, no sense of propriety, and absolutely terrible communication. If you have a choice (which you don't), avoid this company any anyone who hires them. read more

This company is horrible. They came through our neighborhood and cut our cable lines with Xfinity 3 times in two weeks. No one was around to talk to, the customer service did not answer the phone and the foreman on the job was nowhere to be found. We were down for over 2 days on a weekend before the holidays. Absolutely the worst construction company I have ever had to work with. They never talked to the homeowners before digging in our yard and just showed up and started breaking everything. read more

Ervin Cable Construction just finished a conduit installation in our neighborhood. Although the crew did a good job restoring excavations, they moved their drilling equipment onto private property at least three times on three different properties without the homeowners permission. They didn't even try. They had an agreement with the City to work within the right-of-way/utility easement, and even had the boundary of the RoW surveyed and flagged. Still they moved the tracked drill across lawns beyond the RoW without using any plywood matting to protect the turf (as they are supposed to). The foreman was reminded on the first instance that they needed to at least get verbal permission, but they did it again. That prompted a call to the corporate customer service and a face-to-face with the area supervisor. Then they did again. I then contacted the City. The City inspector confirmed that I was correct. All they had to do was knock on the door and they probably could have gotten the okay, provided they used matting to move the drill. Ervin fails on communications and public relations. They even lied to me and to the City inspector. Poor choices on their part - I am not inclined to use the fiber service that contracted for this. read more