This company came highly recommended by the condo association I was renting at. Martin was kind…read morecaring and gave personal service. Scheduling was easy and the cleaning was thorough. He offered tips to get cat hair out of the carpet in between cleanings and warned me to be wary of slipping when walking from wet area to tile. He was on-time and able to get stains out of a carpet that the pervious company used said were permanent. I cannot believe he doesn't have a higher rating. Hoping more satisfied customers come forward. Would definitely use again and highly recommend! (Wish I took before and after pics!)

They live three doors down from us they clean our carpet and do a pretty good job at it too.read more

I have been using this company for a few years now, I have never had a bad mediocre or just plain…read moregood cleaning. It has always been FANTASTIC! Website communication and the cleaning is A++++

I used to use this company. I think things may have changed since my last post. My previous…read morecleaning gal was meticulous. We switched once she left after I started my services with them again during the pandemic. My first clean, I paid the extra clean which they told me they prefer since it's their first time cleaning my house even though I didn't really need it since I was using another cleaner before. The first cleaning gal they gave me, not only didn't thoroughly clean a standard clean but there was windows and fans throughout the house not cleaned. Basic dusting half done. I notified them and she scolded me for not telling them sooner because I was outside of the "touch up clean" as part of making up for not properly cleaning in the 1st place. I overlooked it and thought maybe the next person they assign will be better. She was better than the previous gal but not the same service I had from them years before. I kept using them anyway. I had to reschedule a few cleans as I got worried about fevers and making sure I wasn't I'll. I also shared negative Covid tests for their safety. Well because I was off schedule, I had to pay back to back weekly cleans. Once again, let it slide. Then my last few months working with them. I kept getting schedule changes every other clean. I found the owner had an expectation of me being flexible but not them. After they did it days before my next clean when I had company. I had enough. I found a service in st Pete. Also local and female owned who did extensive research on training their cleaners and paying them fairly and very customer centric. I switched and am much happier. I highly recommend doing your research. This service was great 5 years ago but has since changed. I found the owner to be very short on her emails and expects quick responses to her changes but not always to yours. I've seen other reviews saying things have changed and had similar experiences. She did to them what she did to me and blamed me for not notifying her in a timely fashion. I find owners who attack reviews for being negative don't look within their own organizations to do better. That's not how you fix customer experiences and maintain your customers but maybe she's got all the business she needs.

Great service and honest people. Just a breath of fresh air when so many others are not…read more Showed up when my they said they would and did a GREAT job on screen replacement!

I have used Knox for years. My parents did as well. They always show up on time and are courteousread more

Beware. Potential scam. They came recommended by a friend of mine. They are entirely over priced…read morefor what you get. I hired this company to clean my home which included an entry way, living room, kitchen, small playroom, a child's bedroom, and a child's bathroom. I explained to Diane that I had injured myself and needed some help picking up. She said she would send two workers to do the job. This was NOT a two worker job by any means. She told me the fee would be $60 an hr. She put a hold on my card a few days before the job of $350. It was expensive but I went with it because I really needed the help. They arrived. We provided some lunch for them which was pizza. The workers were here for 6 hours one stayed 30 minutes longer. Diane came and checked out the finished work. It looked alright.... Nothing out of this world amazing to be honest. The big shocker came when I noticed a large amount of money missing from my accounts. She had billed me $750...6 hrs per person. She billed me $120 an hour! My home is small. My home was not worth $750 to clean. This is most definitely a scam. READ THE FINE PRINT don't expect too much and definitely don't expect her to be up front with you about the fees. I didn't think she would bill me $120 an hour. That's absurd! There are plenty of other cleaning services that I'm sure would never do this to anyone. Bad business in my opinion.

I used this company a few months ago for a "deep cleaning". I pre cleaned before they came so it…read morewould be easier. I only asked for a wipe down of everything but mainly to scrub stains of the They came way after the appointment time and rushed my cleaning.The cleaner spent three house mainly in a already cleaned bathroom on the phone talking about rent, etc. with someone.(Her boss tried saying she was on the phone with her.) Anyways she was on her phone the whole time and rushed vacuuming there was still stuff all over the carpet, stains still on the wall, she pretty much goofed off in my bathroom on her phone the whole time. She wasn't finished but I didn't want to pay more bc it shouldn't of even took 3 hrs which was their minimum. They only took $80 off my cleaning I still had to pay $100 basically for her to clean one bathroom and she left soap scum everywhere.

i'm happy with the results of a deep cleaning. The wow team sent three very good workers one of…read morewhich was a trainee who had an eye for organization. Nice touches here there and everywhere they do a good job. my costs were just under $400 for two bedrooms two baths two great rooms a kitchen with an eating nook and severe neglect dust wise because another family was living here from Helene until December because they had nowhere else to live so it was a cluttered disaster and thereafter surgery was in the plans so it needed cleaning and these gals did a great job. It was not a typical assignment I'm sure but I would ask them back again if they dare

This place in Clean, Florida has a decent overall impression. The location is convenient and easy…read moreto find, which makes it a practical stop whether you're local or just passing through. The surroundings feel fairly typical for the area--nothing overly fancy, but generally accessible and functional. Service and experience seem to vary depending on timing, but overall it gives off a solid, middle-ground vibe rather than anything exceptional or disappointing. It's the kind of place you'd return to if you need something straightforward without major expectations.

If I could, I would give 10 stars to Matthew and his Shine Bright carpet cleaning service! My cat…read morehad a medical emergency, and my bedroom carpet looked like a crime scene. Trying to clean it up myself only made it worse. I've had bad experiences with other carpet cleaners, but a friend who is in BNI recommended Shine Brite. I called Shine Bright, and they set up an appointment immediately. Matthew was personable AND efficient. He knew his stuff! You can't tell there were multiple dark stains on the carpet at all. Even so, Matthew said if any evidence of staining re-emerged, just to call him. I absolutely recommend this family-owned business. They go above and beyond.

I had put off having my large sectional sofa and area rug cleaned way too long so I contacted Shine…read moreBright Chem-Dry. Matthew called ahead as promised, he arrived promptly and did a great job. My sofa and carpet look and smell amazing! I really need to do this more often. I highly recommend!

My service person was Johnathn. He was very respectful, knowledgeable and explained everything. He…read moreis a very nice young man. You should be proud of the image he made representing your company.

They were able to fix the issue with the garage derailment quickly and pointed out issues that…read moreneeded to be dealt with that caused the derailment. very friendly and fast servic.

Service requested- Well I asked for a deep clean, I have dust and pet hair, cleaning 2 bedrooms,…read morekitchen, oven, bathroom, she did an amazing job. The price $230 was well worth it, she was here 9am -6pm.

They went out of their way to accommodate me at the last minute. They also did a very thorough…read morecleaning!