UPDATE: I truly believe in factual reviews, not emotional ones. My review last January was as…read morefactual as possible with the information I had at the time. My experience at 524 W Greenwood Ave has been some of the most unnecessarily stressful of my 50 + years as a renter. I was a homeowner a few times during this time also I am very aware of the responsibilities of an owner and as a renter. Roberts client, and defacto mother/tenant have made it nearly impossible for Robert to have managed my tenancy properly. I want to believe, given the appropriate opportunity, I would have experienced a more favorable outcome. Robert, to my knowledge, has not been directly involved in the nefarious actions of his clients. The turning off of my heat and hot water on several occasions in the past month. The hiding of my trash cans. The theft of my mail and subsequent use of my bankcard by a family member. The constant harassment, verbal assaults, physical threats and finally lying regarding my exclusive use of a patio and then in retaliation, excluding it as a punishment. I believe Robert was acting in good faith regarding his client. However I have and continue to suffer greatly at the hands of his client. I can only close my eyes, click my heels together 3 times and repeat, "there's no place like home," and hope a house falls on top of his client. When I open my eyes I will be transported to the home of my dreams, on 3/2/2026, far, far away from this scary horrible place. I will pray for the next tenant!

We had a fantastic experience working with Robert for six years! He made property management feel…read moresmooth and effortless. Robert is professional, easy to talk to, and always stays on top of communication. Whenever an issue arose, he and his team were extremely quick to provide a fix. We only stopped working with him because we decided to sell the property, otherwise, we would have stayed with him indefinitely. I highly recommend Robert and his team!

Geoff Luna and Geoffrey Luna, Jr., of Re/Max Diamond, The Cartur Group, are the top-notch, highly…read moremotivated real estate team who, using the newest technology and social media, helped us sell our townhouse within 30 days of listing it. One day after meeting with them, the aerial video and virtual tour of our townhome was viewed by a hundred perspective buyers via the Internet. Geoff and Geoffrey performed weekly market analysis for comparisons to insure we were competitively priced and that their sales tools reached a large pool of potential home buyers. And they kept us updated through the whole process of selling our home in the most courteous, respectful and professional manner. We were worried about having people come through our home because we have two cats, and we did not want them getting out. They were very respectful of our concerns and worked with us. We highly recommend Geoff Luna and Geoffrey Luna, Jr., to anyone considering selling their home. We could not be more pleased with the experience, quality, and the level of professionalism they brought to the sale of our home. Thank you, gentlemen!!! Caroline and Dana Carpenter

My husband and I started searching for a home about two years ago, we started off with an agent who…read moredidn't really understand what we were looking for but my sister and law worked along side with the Geoffs and mentioned many great things about them so we hoped onboard to work with them and am very pleased we did! Geoff and his son made it so smooth for us and provided so many resources, top quality care! I also appreciate the breakdown in explanation of things I nor my husband knew about escrow and purchasing a home. I am grateful to have met Geoff and his son and will 100% recommend them to anyone who mentions house hunting, thank you both so much Armando and I are super happy with your work and support!

I was interested in a property in La Mirada and reached out to the listed agent, Cathy Nass. She…read morewas SO helpful and knowledgeable. I had a lot of questions and she never made me feel like I was bothering her. She went above and beyond to research the answers for me. She also made it a point to get back to me in a very quick manner every time I called her with another question. Even tho I didn't end up putting in an offer (for other reasons) I had to commend her for being so responsive and helpful. I've worked with a few other agents and know that some of them get caught up in the 'sales' pitch and she never made me feel that way. I wouldn't hesitate to use her in the future for any of my real estate needs. HIGHLY recommend. :)

Nicki Igoe was a great help to us in finding our first home. She helped us navigate a tough and…read morestressful market. She was patient and friendly throughout the process. When it came time to negotiate she really stood up for us and helped us understand what the other agent was tying to do in negotiations. She protected us and steered us to a great home. Thanks Nicki!

We had the pleasure of working with Ramon to sell our condo in Downtown Long Beach, and we truly…read morecould not have asked for a better experience. We first connected with Ramon in 2025 when we were considering selling our home. After several conversations, we realized we were not yet financially ready to move forward. Even though Ramon had already invested time and effort into helping us evaluate our options, he never made us feel pressured or guilty about our decision. He remained supportive and checked in periodically throughout the year without ever being pushy. A year later, when we were finally ready to sell, choosing Ramon and his team was an easy decision. From start to finish, the entire team was incredibly communicative and professional. They created a group chat with my husband and me, which made it easy to stay informed, ask questions, and receive updates throughout the process. Ramon and his team also did an excellent job coordinating showings. They ensured we had the ability to approve or decline requests based on our schedule and convenience, which gave us time to prepare and made the process much less stressful. When we eventually received an offer, due to our personal financial circumstances we were facing the possibility of bringing money to closing. (This situation was entirely unrelated to Ramon or his team and was simply the result of not having paid down enough of our mortgage) Ramon was generous enough to voluntarily reduce his commission, which helped us walk away from the sale with money in our pockets. That act alone speaks volumes about his character, integrity, and commitment to his clients. Ramon genuinely cares about the people he represents and consistently puts their best interests first. Despite a slower condo market in our area, he successfully got our property sold and guided us through every challenge with professionalism and compassion. We are incredibly grateful for all of the hard work, dedication, and support that Ramon and his team provided!

Ramon taught a financial planning class from church and I learned a lot of great information. I…read morewill definitely be recommending him to all of my family and friends. Caroline Leyba

I had pleasure of working with Kay and Victor in a recent Real Estate transaction, where I…read morerepresented the Seller and they represented the buyers. Kay & Victor are textbook definitions of professional and great communicators! They were a joy to work with and brought a truly collaborative approach and to create a win-win-win situation for all those involved. I'd happily welcome the opportunity to work with you guys again!

Just finished a deal with Kay and her team, and was very impressed. She is fast, efficient, and…read morehandles her business with integrity. She was very quick to respond, although she was out of the country towards the end, she was still 100% on top of the transaction as well as making sure the process was smooth, from start to finish. It makes such a HUGE difference when the agent on the other side is as thorough and kind as she is. It's rare to find a co-op agent who makes the process easier and I look forward to working with her again!

Warning Do NOT use this unprofessional and horrible escrow…read morecompany. My buyer got stuck having to use this escrow company. The escrow had horrible delays and the seller ended up cancelling escrow and refunding the buyer their entire amount of their deposit. The top line of the escrow refunding the deposit- posted the entire amount and buyers were tricked into signed where it broke down under the tricky verbiage that they charged my buyers $1,000 cancellation fee. They did not cancel the escrow and escrow did NOT charge the seller a fee. Nicki Igoe, the owner- refused to do the right thing and took my clients hard earned money toward buying their very first home for their two young daughters and them to enjoy!!! This is pathetic and never heard of! Everyone lost in this deal with all the work they did and escrow felt their minimal work deserved to rob my clients of their purchase money for their first home!!! Disgusting customer service and not a way to run a business!! Luckily karma will handle Nicki and her bad choices!!!

Had a very bad experience with this escrow... Escrow fees…read moreare extremely expensive and I do not recommend using them.

Joe De La Torre Agent is the best you could ask for. My husband had passed after he contacted Joe…read moreto sell our investment property and I reached out to him. It was a difficult time for me. Joe helped me every step of the way. He has a great team. I couldn't have done it without him, truly. You can't ask for a better agent.

I've reached out to Joe indicating that I do not want his marketing material, and to remove my home…read morefrom his route. He indicated that he would do so. However, I continue to receive unsolicited mail from him.

If I can rate them more than 5 star, I will. This property management is amazing. Their staff are…read morekind, caring and professional. Shoutout to Briana who's attentive to the tenants needs. She sends reputable company that will serve your needs in a timely manner. You can trust that APM Management Team will meet your expectations. Thank you APM team!

Extremely rude and unprofessional lady on the phone. I was simply inquiring on a home and seemed…read morelike she was having a bad day and let it out on me.