Me encantó este salón el servicio, precio pero sobretodo la atención de Yenni fue excelente, es una muy linda persona que todo el tiempo se preocupa por que estés bien y su trabajo 10 de 10 GENIAL más que recomendada. read more

Esmeralda Salon - Esmeralda Salón (tinte y corte de pelo) - Hair Salons Near Me - Davenport, Florida

I went to Jenni who did a great job on my hair. She gave highlights and they came out great.

BEWARE!!! On Nov 22, I spoke w/ Jonathan (salon owner) to schedule an appointment for Nov 27. He asked for a $100 deposit in order to confirm it for which I received a link via text message. I spoke w/ him again on Nov 26 to reschedule due to an immediate family member emergency & mentioned the situation to him. He stated no problem! Yesterday, I spoke with Jonathan to reschedule that previous appointment, but he asked me for another $$$ deposit to confirm it. I reminded him of the previous deposit sent to him on Nov 22, but he replied that, that deposit does not apply to this (reschedule) appointment. I asked him if what he meant is that then I lost the previous $100 deposit (although rescheduling due to a family emergency), & he stated "yes." I was appalled because of such an unethical practice (& potentially illegal) of keeping a customer's deposit for a SERVICE NOT RENDERED & WITHOUT PROVIDING ANY DISCLOSURE (EITHER VERBAL OR IN WRITING) about the potential of a client loosing a deposit for rescheduling an appointment like in this case (or else). As a customer, I would like to state that neither for my previous appointments with Esmeralda Salon nor this reschedule, I was provided with prior notice (verbally or written), of such disclosure. Unfortunately, when I started questioning such practices, the owner not only decided not to have a conversation to clarify this matter, but he asked me to never come back to his salon again & hung up on me. I decided to bring this matter to the attention of other customers because practices like this one are not only UNFAIR, BUT LACK INTEGRITY on the owner's side, & MIGHT LACK LEGAL STANDING with the DBPR (STATE OF FL), the FEDERAL TRADE COMMISION (FTC), & THE US DEPT OF CONSUMER AFFAIRS. I encourage anyone who has being subjected to this type of practice to file a complaint immediately with each of these agencies, & also include the BETTER BUSINESS BUREAU (BBB) & request the appropriate investigations for these kind of practices be stopped in its tracks. I WILL NOT BE RECOMMENDING ESMERALDA SALON TO MY FRIENDS OR OTHER PEOPLE ANYMORE. They have great hairdressers, but unfortunately, such an UNETHICAL OWNER! read more

Best experience ever, everyone there are so nice and professional, the owner has a lot of experience and really show me dedication and she did exactly what I wanted!!! read more

Esmeralda Salon Staff: In particular, Joanna's husband is very rude. pricing is not posted anywhere and is decided upon your arrival and maybe it depends on who you are too. My concern is that it's never the same as the last visit, even if you're having the same service done by the same stylist in less than a month. They don't want you to question the price they give, even if it's outrageous. The owner Joanna's husband compared the Salon to "McDonald & Dunkin donuts" saying if they can change their prices we can too. But it's not that you've changed your price, It's how often it's changed and with no justification for it. Is it too much to ask what we are paying for, People need to know. read more

Nice Salon, Provided Best Brazilian Blow out ive ever Had ...New Owners now , very friendly polite

Made an appointment for a haircut at this salon. Day of my appointment the owner calls me to see if I can come 30 min earlier and I tell her unfortunately I cannot. This was the first I was going to this salon and I confused it with another salon in my area. I immediately called the owner and explained I went to the wrong salon and would be there in 5min. Her response was "well I hope it's truly 5 min because I have other customers to attend to!" Umm ok. I arrive exactly 5 min later to an empty salon. She proceeds to give me a haircut and start talking on the phone. While she's on the phone she starts making weird faces to me and rolling her eyes about the person she's on the phone with. I found that to be very unprofessional. By the time I left there was still no other customers. Where were the "customers she needed to attend to"? I will never be back as I found her to be rude, unprofessional and overpriced. I posted this same review on Google and someone replied with lies saying I was 20min late and that that phone didn't ring. So laughable! They only respond by calling you a liar because they cannot defend their unprofessional service. Look at all their responses they do the same thing. Funny how she didn't address her rude comment or her empty salon. And hun just because "you've had the same prices since you opened" doesn't mean that you are not overpriced. PLEASE AVOID THIS PLACE AT ALL COSTS! read more

The owner is very rude and loud! The talks too much without any regard to her client's time The relaxer was good, but will never go back read more

Ms. Esmeralda is a nice lady. She does an excellent job coloring my roots and Styling my hair.

I entered as a walk in. My wait time was short. I have African American hair that has been chemically straightened. I received a wash, deep condition and blow dry/ flat iron. All services received were professional and satisfactory. I'm new to the area and will continue going to Esmeralda Salon. m m read more

I was a walk in..short waiting time...my hair was expertly cut and styled just the way I had explained to the hairdresser. Only 1/2 inch was removed as I requested. I will definitely be using Esmeralda Salon for future cuts. read more

The worst experience I have ever had. Asked for a trim, she suggested I take more off and showed me the length of her suggestion. I told her that was fine, and added I'm that I do not want it too short. I said this 3 times throughout the process. She ended up cutting my hair way too short, and even worse, she cut super-short uneven blunt layers. It looked like I had to cut gum out of my hair... all over. Also asked for highlights- ended up with orange/ yellow hair. I ended up spending over $200 at another salon to fix the mess created. read more

when we entered the salon the lady that worked there didn't even smile at us. She just told us to sit down a serious way . And then when the lady was done with my daughters hair she sat her down for 30 minutes to go take care of her friend even though we got there earlier than her. The guy there rushed my daughters hair when we got home her hair became puffy and still had dandruff. I saw my daughter waiting patently on the chair. She looked very bored and she was tired. She took care of her friend who came late more than my daughter. She left my daughter there in that seat with her hair still wet. They barely added any treatments leaving her hair as dry as a corn flake. Also tomorrow is my youngest daughters birthday and apparently I had to do her hair again at home and I did way better than that Esmeralda place. It's sad how I wasted like 85 dollars just for not even straight hair. Once my daughters came out of school we went straight to that salon. We where late and on the phone she was screaming. I understand she is Hispanic but still. Calling this place atrocious was an understatement. Sorry but just no. I don't even know how they got a cosmetic license. read more

If I could give this any lower rating I would. Haircut: atrocious. Only way to describe it. I said I have wavy hair/slightly curly hair wanted an inch off with a few layers. The layers don't transition at all. Good 3 inches off my hair and since my hair is curly, it'll look even shorter. My ends look even more split than before and it looks like someone just dragged a jagged razor through the ends of my hair. Honestly this haircut makes me wanna end it all. I told her I wanted my hair to be as natural as possible and then she does the usual and drags a comb plus the highest heat setting on a blow dryer through my hair. When I said not to comb it because it obviously will destroy the natural curls I have. After EXPRESSING that I didn't like how she straightened it and that she did it wrong, we had just talked about damaged hair and heat damage. She REACHES FOR THE CURLING. IRON. AFTER talking about heat damage. Had to tell her I don't want anymore heat on my already damaged hair. Lastly drags stiff mousse through my ends in order to "scrunch and curl" even though she's already straightened them to complete nothingness. Communication is the biggest part of when getting a haircut so I make sure that I tell my hairdresser what I want. Having to repeatedly tell her I want it natural and still trying to put heat on my hair is pathetic. Interaction: again. Atrocious. I'm a very quiet person and although I know most people will love having conversations, this woman would. Not. Stop. Talking. She insults the products I use and the people that I used to go to to get my hair done. I liked the haircuts they gave me but I wanted a salon that knows curly hair even better. The products I use are also high end and when I mentioned them to her, she went quiet because she was trying to tell me what I was using wasn't good. She asked me about my studies and instantly 'berated' me for not knowing what college I wanna go to or what I wanna do and that I need to know /now/. She continued to have small talk with me but most of it was negative feedback and honestly just made me wanna get up and leave. Lastly. She commented on my weight and it's one of the most disrespectful things/unprofessional parts of the whole appointment. I'm really skinny and I worry about not having a lot of weight on me to begin with so her just pointing it out for a solid 10 minutes was simply unprofessional and invasive. read more