Shortly after arriving in Vermont for a visit with my folks, I received a phone call from my…read moreroommate in San Diego telling me that my car wouldn't start. After a phone call to my trusted mechanic, I figured out that my car had a faulty fuel pump and the car would need to be towed to a mechanic. No problem, I thought, I have AAA. Right? Wrong. After speaking with a manager, AAA said that they would not tow my car because I wasn't with the vehicle at the time it became "disabled". That's a bummer I thought, but oh well, I can find a tow company online. I quickly did a search on Yelp and Google and found telephone numbers of a few companies to call. I called the first company. Even with satisfactory reviews on Yelp, the gentleman I spoke with over the phone was rude and impatient plus he quoted me more than $100 for towing my car 8 miles (from Ocean Beach to my mechanic in Normal Heights). NO thanks i thought. I tried the next company. They refused to tow my car because I couldn't meet the driver to prove that I owned the car (even though I told them I could fax a copy of the title and my ID!) Finally, I found M & M Towing. I called and after a short converation I learned that I was speaking with the owner of the company. I explained my situation and he agreed to pick up my vehicle in 1 hour, even though I was still in Vermont. He said he would charge me $50 and even said I could pay by check when I get back to San Diego in a week. I told him that wouldn't be necesary because my roommate could pay cash up front. He was extremely friendly over the phone, and explained that he had only been in business for about a year. At first, this made me a bit nervous, but he explaied that he had previously worked as a driver for another tow company, and that his new company was fully insured should anything happen. That sounded safe enough, I thought. About an hour and a half later, I called my roommate and my mechanic in San Diego, both of whom confirmed that my car had been picked up and dropped off safely and in a timely manner. What a relief, I thought. I would recommend M & M Towing to anyone in San Diego, especially those who appreciate and want to support locally-owned small businesses. Just an FYI, the owner has an accent so the phone conversation might be a bit challenging.

I used the service of M&M Towing once when my car breaked down on I-15. I was impressed by the fast…read moreservice and the affordable price (I called 6 different towing companies and found out M&M was the cheapest). I would definitely use their service again if I had to!

I had an issue with not being able to change my tire and my man Sal came through and hooked me up…read more I don't know what I would've done had it not been for Sal, my life as I know it would've fallen apart.

I had a flat tire at my friends and Sal was really nice! Communication was there and very helpful…read moreas well!

It was a hot day & i was stuck on the side of the road at Park & University…read more SCMT picked me up within about 20 mins and was super profesional. Mr. Reyes did all the work, he would not even allow me to touch my motorcycle. Great prices too. Will never call another motorcycle towing place. CUSTOMER FOR LIFE!!!!!

Stuck on the 5 late last night, Fernando came and got me in less than 20mins and handled my bike…read morewith great care. Thanks!

They just came and picked up my car and gave me the price quoted by peddle.com. I thought the…read moreprice reasonable given that the car is 15 years old and not worth fixing. Will need to be parted out by someone. I just got the quote about 2 hours ago so this was very fast. I was really surprised to see the very negative review left on 5/22/24 as this was not my experience.

Tony was very responsive and professional. I were already a bit on edge from a terrible experience…read morewith a different vendor. My wife spoke with Tony, who was professional and knowledgeable, and he arrived quickly. I was apprehensive based on the previous vendor, but I honestly couldn't have imagined a better towing experience. I hope I don't need a tow any time soon, but know I'll be calling Tony if I do.

Best service in town!! My 2022 Cadillac Escalade had a blow out and Tony, saved me! He was the only…read moreone in town that would tow my 130k truck and did a fantastic job!!!!! Thank you Empire!!

This guy just cut me off and blew a crosswalk with a pedestrian crossing it. Not a good look with…read moreyour company blasted all over your truck

Rodrigo was helpful with tracking down paperwork on a lien sale car I bought from them through an…read moreauction. Much appreciated.

AMAZING SERVICE!!!!…read more They worked on my BMW and my wife's honda. Both cars run impeccably and I was soo comfortable with the service. Most importantly, the service made me feel like they were really respective and honest.

We have a 1999 car that we really love so much that it's like a part of the family. As one would…read moreexpect, over the years we have had to perform routine maintenance such as, break jobs, fan belt replacements, filter servicing, tire rotation/replacement, tune-ups and some cosmetics. Usually these were spread out over time, and we could squeeze the costs into our budget; that was up until a couple of months ago when we had a number of problems that occurred all at once. We brought the car into a shop right around the corner from our house in Lemon Grove, and after a few days (and a few hundred dollars) in that shop, we got the car back only to have the car break down again. When we brought it back to that shop, they said that they had misdiagnosed the problem, and that we would have to spend another $800 to get it fixed! We were stunned, and when one of our friends said to take it to Alle Auto Repair in National City, we decided to give them a try...And we were glad we did! Alle accepted the car, and the office manager gave us a ride back home. The problem with the car was difficult to figure out, the local shop had (needlessly) replaced the fuel regulator for $180, then, when that did not solve the problem, they recommended tp do a complete head/valve jobs, which would have run another $800. So I was worried about what Alle's shop would determine. The mechanics at Alle's shop carefully analyzed this illusive (the symptoms would only occur when the car had been driven for a while) problem, and they told me to come back the next day, to hear their recommendations. They used a state-of-the- art diagnostic device to systematically isolate the problem, then they strategically placed a pressure gauge on the suspect part and observed a pressure fluctuation which confirmed that the fuel pump, though nominally functioning was failing under a certain set of operating conditions. As a chemical engineer, I was very impressed by the scientific approach they used with the electronic diagnostic device and the rigorous follow through which allowed me to confidently approve their $250 estimate for a replacement fuel pump, and we had the car back the next day.. Problem gone! Hands down the best shop for auto repair I have encountered 5 Stars For Sure!!

They were very professional quick in pick up of my car and reasonable prices. I appreciate the…read moredialogue and spoke to me we're I'm able to understand. Re-keyed my vehicle, towed me to a secured location and was in contact with mechanic prior to arrival