With all the heat this summer (2024), the black tarmac is super hot and the longer I drive the…read morehotter the rubber is. After a recent 50 minute drive the "Check Tires" light on the dash went on. The next day I called Burns and they were able to take a look at the tires the same day. I drove over, handed John the keys and he pulled it into his bay at the rear of the garage. He quickly checked each tire and found that all of them had low psi. He filled each to the proper pressure and was done in 5 minutes. He drove my vehicle around to the front and handed me the key. No charge. I gave him a small token of my appreciation which brought a smile to his face and a strong sincere handshake. It is these little things (not to mention the big ones) that make Burns Auto Repair indispensable to my family and the rest of the Newtown community.

Great team of mechanics and awesome customer service...couldn't ask for anything more...I would…read morerecommend them to anyone...it's rare you find mechanics you can trust and don't kill you on the price

Veteran Price-Gouged $1,900 for One Week - Disgraceful…read more If I could put ZERO stars I would. As a U.S. military veteran, I've dealt with my fair share of tough situations, but nothing prepared me for the blatant price gouging I experienced with this towing company. My car was held for just one week, and they charged me $1,900 -- yes, you read that right. No clear breakdown, no explanation that made sense -- just an inflated bill and a rude attitude when I questioned it. They showed zero respect or empathy, even after I explained I was a veteran just trying to get my vehicle back. This company is clearly preying on people when they're most vulnerable. The lot was disorganized, customer service was beyond unprofessional, and the whole process felt like a scam wrapped in a legitimate business license. To treat anyone like this is wrong -- to treat a veteran this way is disgraceful. Avoid this place like the plague.

Everything. They are FANTASTIC!!!!! And kind and very very helpful Such nice people and great…read moresafe area. And if you have to wait, the little beautiful town of Newtown is right down the road

Went in because I was worried something was wrong with my transmission (and also needed an oil…read morechange). They double checked everything to make sure all was well and the car was safe, and gave me an oil change (even applying a discount for a current promotion they have that I didn't ask know about, without me asking). Great, personal service and good prices. Will go back again. Thanks for great customer service, Danielle!

Our experience at Vince's Auto was exceptional. From our very first phone conversation with Cheri…read morewe felt confident to trust in their professional service. Initially, we contacted several Kia dealers and they could not even look at the car for three weeks . Cheri told us to bring it in and they would look at it. She called us within 24 hours letting us know what needed to be done. The estimate was true. Work was performed in a timely manner with phone updates throughout the process. We definitely recommend Vince's and will continue to use them in the future. John Newtown

My truck was hit two different times. I used Warrington Collision both times for the repairs. The…read moretruck looks brand new both times. They run a very professional business. If you need a rental they work very well with Enterprise down the road. Although enterprise isn't the best my overall experience was great with Warrington Collision both times.

Excellent experience! Highly recommend! Repaired my son's Volvo S60. He had significant damage when…read moresomeone had hit and ran him on the turnpike. After the repairs, his car looked better than new!

My vehicle broke down and I had it towed to the shop. With in 2 hours they called me with the…read moreestimate of repairs and I was back driving again early the next afternoon. Eric gave me all the options and is very honest in my opinion. We had another car repaired a couple months back and the dealer gave me a page long list of what was wrong and Eric pinpointed the problem and had it repaired the next day.

Just about the most you could expect to receive in the way of quality, personal service and…read morecustomer care provided by Larry. He might not be able to get you in right away but it is worth the wait. He almost always gets it right the first time and will work with you on scheduling repairs, drop offs etc. If you like the hustle you get at the big shops and dealerships this would not be the place for you

Great Service Every Time!!!…read more They've been taking care of my cars and my sons' cars for the last few years. Awesome guys and a friendly staff. Best of all, they are straight forward and deliver exactly what they promise! Sometimes the price is the price. they don't gouge you. And if they can save you money, they will. HIGHLY RECOMMENDED!

If I do not receive my repaired automobile by tomorrow morning (6/17/25) by 8AM, I will be…read morecontacting the better business bureau, local news, and seeking legal action for your unnecessarily prolonged possession of my car since March of 2025. Your inability to provide regular updates on the status of the car, and false contact number provided on your "business page" , as well as overall subpar customer service is absolutely disgusting. unacceptable, and will not longer be tolerated.

We have been going to Frank's Center Auto for two decades plus -- dating to when Frank was one of…read morethe mechanics and not the owner. He has owned the place for years and it's even better. The staff is great - Frank and Paul. Helpful, intelligent, prompt, reliable, professional and reasonable.

In the heart of Newtown it was easy for me to pick this shop as my go to for my super old Lexus…read more The owner, Frank (go figure) is very accomadating to your schedule and get's everything done in a timely fashion. Paul has worked on my car a few times and he is very friendly and explains exactly what he did so you understand the problem and how it was fixed, i've never had any problems with any of the mechanics. He has also offered me a lot of advice to avoid future issues. Being a woman I really like this quality in an auto shop. I don't feel like i'm getting my strings pulled while i'm there like at many other auto services. Sometimes, as a woman, you can be taken advantage of when it comes to what is really wrong with your car but Frank's has never ripped me off! Great place and super convenient location on Sycamore Street.

Had minor body work done on a 2020 Ford Ranger and couldn't be happier. No good work is cheap but I…read moreput off the work for months and the quote barely changed. No fuss no muss working with them. Recommend highly!

I had my car serviced there recently. It was done perfectly and reasonably priced. I couldn't be…read morehappier with the service I received.