Went in because I was worried something was wrong with my transmission (and also needed an oil change). They double checked everything to make sure all was well and the car was safe, and gave me an oil change (even applying a discount for a current promotion they have that I didn't ask know about, without me asking). Great, personal service and good prices. Will go back again. Thanks for great customer service, Danielle! read more

Our experience at Vince's Auto was exceptional. From our very first phone conversation with Cheri we felt confident to trust in their professional service. Initially, we contacted several Kia dealers and they could not even look at the car for three weeks . Cheri told us to bring it in and they would look at it. She called us within 24 hours letting us know what needed to be done. The estimate was true. Work was performed in a timely manner with phone updates throughout the process. We definitely recommend Vince's and will continue to use them in the future. John Newtown read more

My car had continued starting issues. Vinces team worked diligently trying to find the source. It was a complicated job. They were very reasonably priced and very professional. Danielle was a God send and awesome at keeping me informed every step of the way. I would recommend to a freind and use the service agin in a minute. read more

Fairly priced and excellent service. They are thorough in explaining repairs and future items, and even follow up with you after your visit.

We've been using Vince's for about a decade now. They have always been great to deal with and have worked with us when we've had an issue that comes up quickly (like screws/nails in our tires). Cheri and Danielle in the front office are hard-working and customer oriented. We highly recommend the Vince's Auto Service team! read more

I really don't like writing negative reviews since it's kind of a passive aggressive move, but I feel the need to share my experience here with others, especially other women. Ever since I started driving and taking my cars to the shop, I, like many women, am essentially discriminated against for sex by auto mechanics. It's happened every. single. place I've brought my car, aside from Jiffy Lube. However, this was one of the worst examples of mechanics making up shit about my car needing repairs. I brought my car in for an oil change, and I waited a reasonable amount of time. When the guys come out to tell me my car is done, ask, "have you had trouble starting your car?" "No, it's fine." "Ok well it has kind of low battery, your battery needs xxx in order to start and yours only has xx" "Ok I'll think about it thanks but it's running fine" "ok but just letting you know, one cold morning your car probably won't start. You can go home and ask your dad about it but really anyone else would recommend changing it." .....ask my DAD about it?? First of all I am way beyond living with my parents, THANKS. Second, I'm a grown ass adult and can make decisions about my car and other belongings. I'm not a brain dead idiot or child. Go ahead and tell me it's a little low. Whatever. But please don't try to patronize me and make stuff up about it "needing" to be replaced. What made this situation even more obnoxious is that they wrote on the service sheet that my air filters were very dirty, which they did not mention to me. What kind of car place changes your oil but doesn't change your air filter if it needs it? I guess they can tell me about some bogus battery issue but not my air filter. ***major eye roll***. This was almost three months ago. My car is fine. It started in four degree weather. General rule of thumb in my family and my friends (and everyone I know) is you drive the car until the battery goes before replacing it. My parents had a car last fourteen years and never changed the battery before we sold it. What a waste to replace a car battery before it dies. I know they suggested this stupid issue because I'm a woman. Mechanics never say things like this to my husband or male friends. NEVER. read more

Just had our two cars in for the PA state inspection. They got us in really quick, were very accommodating to our schedules and were very reasonably priced. One of our cars needed a new tire and they ordered it right away and will be installed two business days later, plus the quote was very reasonable. For our other car, I had left it at the shop overnight (they have a drop box for keys) without the paperwork. Once they realized this, they called me and let me know and tried to be as accommodating as possible. The inspection was still done the same day, even though they were squeezing me in that day and I caused more than an hour delay. Everyone there was really nice. I waited in the small waiting room with my 8 month old daughter and our stroller--everyone was accommodating and made me feel welcome there. I definitely trust their judgment, plus they explained the whole process (I just moved to the state, so it was good to understand the requirements). I will definitely go back to them again. read more

Expensive & unreasonable. Customer service lacking. Too many good places to waste time and money here. Lost my family's business and the front desk - Danielle, was the main reason. read more

This place is awesome. They really know what customer service is. Cheri explains everything in complete detail and answers all your questions. The staff is friendly and knowledgeable. The price is great as well. They don't try to sell you anything you don't need. I will continue to have my Volvo serviced here. They took great care of my car. Thanks guys!!! read more

Never had a problem here. Have been getting my inspections here for years. Friendly staff, affordable prices, and a great location for me. A bit hard to find, but once you know where it is, you're in luck. read more

These guys were awesome. Super personable. Super professional. Reasonable prices. For anyone who is looking for an honest mechanic, go to them! read more

Finding a good and fairly priced mechanic is always a challenge but Vince's in Newtown is just that. I still ask a lot of questions each visit and check on line for what repairs should cost but so far so good. Two thumbs up read more

After years of having my car fixed at Fred Beans Ford of Newtown, I had to find another car repairs service. After reading reviews on Nextdoor, I decided to take my car to a Vince's Auto Service, which was highly recommended. My car had a big problem - my PCM (powertrain control module) stopped working properly and needed to be fixed. When I brought my car to Vince's, the mechanics tried to fix the old PCM at first, but unfortunately, it did not work. I received a call from Vince's saying since the old PCM was not repairable, they would have to order a new one. While my car was in a shop, Cheri would call me with daily updates about the status of repairs, which I really appreciated. When my car was fixed and I came to pick up my car, Cheri went above and beyond to keep the price at the estimated range she promised when I called Vince's for the first time. It was very rare to find a car repairs business, where people are honest and decent. I was very happy with results - my car was purring like before a new PCM was installed. I waited a month to write this review, to make sure that my car was still working as smoothly, as on the first day after it was fixed. Thank you, Vince's Auto Services (and Cheri) for a great job! I am happy I was lucky to find such a wonderful car repairs service nearby, who treat their customers, like a family. read more

I absolutely love this mechanic! From my very first visit for an "emergency oil change" (where they actually stayed open longer to squeeze me in on a Saturday) to my recent inspection I have been impressed. The office staff is attentive and kind, the owner communicates everything you need to know, and the mechanics do wonderful work. One of the few places left as a customer where you truly feel like your business matters to them! read more

Chris and Mark are miracle workers!! I was near the point of trading in a car with only 44K miles on it and then I found Vince's Auto Service by chance. Since they had never dealt with a car with the problem my car had, Chris and Mark took the time to research what was wrong with my car, how to fix the problem and then basically gave it new life. What I especially liked was that they took the time to explain and show me what was actually wrong. They were incredibly professional and accommodating. I would suggest to anyone looking for a good auto service place to come to VInce's. Your car will be in excellent hands! read more

Chris and Mark are miracle workers!! I was near the point of trading in a car with only 44K miles on it and then I found Vince's Auto Service by chance. Since they had never dealt with a car with the problem my car had, Chris and Mark took the time to research what was wrong with my car, how to fix the problem and then basically gave it new life. What I especially liked was that they took the time to explain and show me what was actually wrong. They were incredibly professional and accommodating. I would suggest to anyone looking for a good auto service place to come to VInce's. Your car will be in excellent hands! read more

I was a client of Vince's many years ago and always had a wonderful experience there. We moved out of the area, and when we moved back 8 years later we took our car to the dealership when the air conditioning gave out. Worst move ever! The dealership performed a "warranty repair" three times on our vehicle and the problem came back within a week each time. Eventually we got smart and took our Honda-CRV to Vince. Not only did their team identify the *real* issue after just a few hours, but they helped me to get the right information to Honda's warranty department so that I could submit a claim for reimbursement. Vince and team (shout out to Cheri) are honest, true professionals with a passion for their work and customer service. We will never trust anyone else with our vehicles, again. Would highly recommend to anyone! read more

Working with professionals excellent people thanks installing a transfer case on a BMW X3 2005

My turn signal light was out so I called to make an appointment this morning, thinking it would have to wait. The guy said to just come in later and they would stop whatever they're doing to change the bulb real quick. Came to under $15, and I was out within 10-15 minutes. Super nice and took my car the same day without any appointment. :) read more

You have to get the estimates in writing, after calling to get a price on replacing my headlights in my Honda CRV, just the work I already had the bulbs, the price sounded reasonable around what the Honda dealer quoted since they were alot closer I went there and when I got the bill it was double what I was told......look out... same guy quoted me and took my cash......... read more

This place is excellent. One of the few auto services places you can still do business with, without worrying about getting ripped off. I had been taking my car to a business on Route 1 in langhorne, well known large towing outfit. Every time i had my vehicle inspected it needed brakes. Got tired of being ripped, and found Vince's. You can trust him and his staff. Excellent people to do business with. And they wont try to up sell you, or nickle and dime you. read more

Amazing place. I am 60. This is the first ever car service place I have seen in my life where a very busy, talented, skilled and knowledgeable mechanic has an open heart. Chris put me to happy tears. I had a huge problem with my 14 years old car and I could not afford the right, long lasting repair, at the time. I desperately needed my car that did not drive. We are new in the area. Moved for a job that did not happen. Chris was thinking for a moment. He offered a very inexpensive solution that may last for a month, maybe a bit longer. That was all we needed. It has been two months and I can still drive it. As soon as a paycheck comes in I can put in all the needed parts and enjoy for many more years to come. Car is save to drive. The extra effort, extra labor, only a very knowledgeable and loving person could offer. I highly recommend this fabulous place. read more