Clean waiting area, front desk staff was welcoming. Long wait, two doctors on staff, saw Dr. Z,…read morehelpful, patient, kind natured and insightful. Helped my child get a splinter out without too much of a fuss, Jayden (sp?) her assistant was also patient and helped facilitate the process. Overall, happy we visited this location even after a long day! Thanks all.

I had a very disappointing experience with Cassandra Vincent, PA. My visit involved a…read morestraightforward ear evaluation, and I clearly explained the reason for my visit multiple times. Despite that, I felt I was not being actively listened to and had to repeatedly restate the same information. What concerned me most was reviewing my medical record afterward and finding that Cassandra Vincent documented that I was a "poor historian" and "intermittently agitated/defensive." In my opinion, those statements were inaccurate and did not reflect what actually occurred during the visit. My explanation remained consistent from beginning to end, and any frustration I expressed resulted from having to repeatedly explain the purpose of my visit because I wasn't being heard. After the visit, I raised my concerns with the office manager, who listened professionally, addressed my concerns respectfully, and ensured I received the documentation I needed. I appreciated her professionalism and willingness to help. However, discovering those characterizations in my medical record after raising my concerns left me with serious concerns about whether my interaction was documented fairly and objectively. Medical records should be factual, unbiased, and free from language that can unfairly characterize a patient. I formally requested that my concerns be reviewed because patients deserve accurate documentation, respectful communication, and professional care.

Poor poor poor,I was upset about my foot and the so called Dr who is supposed to be a Dr was like I…read moredon't know what it is,instead of putting me at ease she said she could not help me and the first time I was there she only said put bacitracin on it,well a week later I had to go back and the Np was more helpful than her,she actually gave me something that was helpful, which was healing it but I came back in a few days later because my foot began to swell and I was scared I was having a reaction to cephilaxin and my foot had spots on it,I was freaking out bc I am a medical coder and I see these thing everyday and the severity it can be,like I didn't know what it mmeat to have an allergy of unknown origin,r21 which is a rash,but she just didn't know how ro treat it,regardless she recommended the Er which was absurd, all I wanted was a refill od murpuricion, but she refused,she wears glasses older woman and I will say she was not professional regardless how upset I was,I was paying for a service that she obviously didn't or could not fill,no wonder she works at urgent care.

From the owner: Express Health Urgent Care is proud to provide a variety of different urgent care services to our…read morepatients. Our services include chronic disease management, COVID-19 testing, EKG Services, illness and injuries, dot physicals, vaccination, and more! Visit Express Health for all of your Urgent Care needs.

A month ago, I went here for a routine checkup and cleaning. Much to my chagrin, there was a…read moreridiculously long wait. To make matters worse, I noticed that people with fair skin mysteriously had shorter wait times than people with darker skin. A few days ago, I went here for a follow up treatment (a small filling). I'm not sure if it was because I complained or if it was merely a coincidence, but I only waited 15 minutes (as opposed to an hour and 45 minutes the first time I came here). My dentist and I were the same age (32). In fact, most, if not all of the dentists at this clinic are just out of dental school. Younger dentists generally lack the acumen of more seasoned dentists. Fortunately, my dentist was an exception to the rule. He did an excellent job. In addition, I enjoyed being able to relate to him. I still prefer a private dentist over a clinic, but beggars can't be choosers. I recommend this clinic if you're short on cash and need a decent cleaning.

I have been going to this entity for over 25 years, have always been satisfied with the staff and…read moredoctors. Times have changed. I realized most doctors were probably 'D" student and slipped through then they send them to the Black neighbors to keep us sicker or kill us. Well I have a story to tell you and to make some statements. I live in NYCHA were they are killing us one by one due to the Mold and the Asbestos. So I go to the doctor asked for a head scan because I am blacking out, can not get up, nauseated, throwing up, migraines, and dizzy, watery eyes, yes I had it all. So I asked this supposed Doctor Grace Waverka for a head scan. Her excuse was I have to talk to my team, that was weeks ago, then I had to say a few words as well as report her than I received my referral to get my head X-rayed; low and behold yes they found evidence. I have so much pressure on my brain, the migraines but the mere fact that she did not want to give me this referral made me sicker. It took her 7 weeks I could have died she did not care and I told her this is why we do not trust you all so call Oath takers to provide services but you come in our communities because you can not work in yours. Just to get your commission on medication prescriptions. No good imposter in a white gown. I was too upset and told her so. HOW DARE YOU! Is why you have to do your own self care and follow up or five opinions. DANG SHAME in our communities doing ABSOLUTELY NOTHING but getting paid to write scripts literally. People advocate for yourselves make NYCHA, Doctors etc, accountable but trust me they are not getting away with anything. saith Yahweh. WHEW Dr. Sanon you are missed..How does she sleep at night. And could not tell me WHY so what did you go to school for got over, not on me..

I went to this City MD for an EKG. The sign- in process was easy, the staff professional and the…read morefacility was clean. The physician was firm in her recommendations on how I should get the best care. I would recommend this location.

Acerbic and unprofessional experience with Dr. Chander Devaraj. As an Afro-Latina woman, I was…read morestunned when he demanded I take off my prescription sunglasses before a simple procedure because he "likes to make eye contact." That request felt completely antithetical to professionalism and basic respect. I came in, paid my $40 co-pay, and just wanted treatment for my swollen ring finger. These are prescription lenses, not a fashion accessory. When I declined to remove them, he refused to treat me and told me to go to the ER instead. I even asked to have my finger numbed before the procedure, and he brushed it off. The nurse was kind and helpful, but the doctor's behavior overshadowed everything. As a 40-year-old Afro-Latina in this neighborhood, I strongly doubt a 40-year-old white woman would have been spoken to or treated this way, let alone have her care withheld over prescription glasses. CityMD still has not refunded my co-pay, despite the fact that I received no medical services. The doctor's superior attitude and dismissive conduct were insulting and unnecessary. "Now you officially have the Supreme touch."

I made an appointment for vein treatment three weeks in advance. Some how the receptionist booked…read moreme for a cardiologist. I waited for 2 1/2 hours, met some interesting and great individuals but was never seen. The receptionist never apologized. They refused to see me for vein treatment because I advocated for myself. This facility will charge your insurance for a physical when you did not have one. Poor communication skills. Beware after all, they did pop up all around Harlem North, South, East and West. Most of them are practicing and starting with us first. I do believe most are not and have never been an A student. Get a second opinion at all times. There is money to be made off of a community such as ours. Long wait times at this facility. The OBGNY (the black doctor) doctor is no longer there that was my the first sign. They lied to me and told me she was, they waited until I took my clothes off and another young woman white walked in, a practitioner which to me stands for Im practicing on you. I filed a complaint with NYS State of Health, BBB, Consumer Affairs, my insurance company etc. After the way I was treated I signed my files out for transfer, I am back at my doctor office downtown...PERIOD. My time/money and respect good bye... Demand better service people make them respect our right to have professional care. I appreciate Dr. Mikhail Aksekrud, DO, always a professional.

I would never recommend this place to go to for any Services once you see the doctor they don't…read morehelp you get your test results they don't pick up the phone even though one or two people sitting right next to the phone please go elsewhere it's not worth it the long wait time it's just ridiculous

Excellent management and medical/social work team at this beautiful facility on a tree-lined street…read morein Harlem. I have come here for their Dental Clinic as well as for Medical needs. I've never been dissatisfied. Their use of the MyChart system makes coordination of care possible. The staff is extremely helpful, dedicated to their job and always polite. Do not hesitate to use this, one of MANY IFH facilities available in the NYC boroughs. A+++

I have had excellent appointments where the wait time and service is exceptional. They are updated…read moreand the pass down is accurate from your last visit. They double check and ask for their heads to double check over the procedures that was done. They asked me if I can feel my teeth alignment in my bite. I was in and out. I did not die compared to Harlem Hospital Dentistry on 136th between Fifth and Lenox. The facility was clean. However it's always the individuals that come late or miss their appointments that we all have to deal with. The service was fast I did not have to wait for a long period. The looked at the chart knew me by the bath date and chart. I will continue to go here and its closer to my home on matter the journey. The staff is fantastic at the sign in desk. I wish more places had their hospitality. Thanks again for a great experience.

I had an unfortunate fall yesterday and injured my elbow and my knees. Luckily I was very well…read moretreated at the City MD on East 86th Street. The check in experience was very simple and able to be done on my phone. I was seen after about 10 minutes which is a very acceptable wait time in an urgent care. The intake professional named David was very thorough in his questioning and put me at ease. The PA named Nisha who treated my wounds was really amazing. She explained everything to me and made sure I was cleaned up well and bandaged comfortably. It is nice to have treatment of this quality close to my home and available on weekend. Thank you again City MD , David and Nisha.

The front office staff are awful. They treat you as if they are doing you a favor by deigning to…read morehelp you. The care is very good, but the PA sent my prescription to the wrong pharmacy, even though I specifically asked twice for it to go to my preferred pharmacy When I asked the front desk to correct it, they could hardly be bothered.

They are so caring for their patients adults and children. They also provide eye care. On the upper…read morelevel they have a space where you can apply for health insurance. furthermore, the medical assistant are really nice.

As the mother of a special needs child/adult, this is one of the best clinics to attend they are…read morevery professional and on point.

Excellent service, clean facility and extremely kind staff, nurse and doctor. No wait time, came…read morehere on a Saturday afternoon and was in and out within 20 minutes. Highly recommend

This place Changed to MedRite but mostly the same people everyone as always were fantastic! Thank…read moreyou so much for taking care of my family and community! The staff gives you such a warm embrace you feel like you can conquer all of your health issues. I have never been to a place that genuinely cares so much. I wish they were a primary care practice; I would look forward to going to the doctor.

Normally an STD clinic, the Manhattanville Renaissance Health Center is now a BioReference…read more COVID-19 testing center. You have to make an appointment but you will still have to stand on a line around the corner. Register at: nyc.bioreference.com/antibodysurvey. Make sure to have your confirmation email and photo ID before you get on line. The line moves quickly and they have plenty of staff yelling at you to make sure you safely distance. Problem is that some of them don't practice what they preach. Once you see the phlebotomist people stop ordering you around and it becomes a better experience. My phlebotomist got me with one stick. Painless. You'll get your results back amazingly fast. I got mine in about 18 hours. Negative for antibodies. But that doesn't mean anything because a friend and her boyfriend were both confirmed positive for COVID but they both tested negative. Another friend with a confirmed case went to CityMD and got the positive he expected. So the testing is all over the place. At least the antibody test isn't as awful as the nose swab.

The place for a fast turn-around Covid test. Made my afternoon appt online that AM; walked in and…read morethere was NO waiting, this past Sunday afternoon. Nasal swab was gentle, not the brain stab I was fearing. Got results in 18 hrs. Facility is clean, friendly, welcoming, and orderly. Easier than dealing with schedule set-ups of for-fee walk-in clinics.