This place is wonderful. All of my children go here and have all received great care. They are…read morequick to get my kiddos in if I ever have a concern and are always so kind In explaining or answering any of my questions.

The doctors and nurses seemed fine, but the billing and office staff is very frustrating. After…read moreour very first visit I had to spend hours and hours on the phone sorting out their billing mistakes. As it stands I just received another bill with erroneous charges from the same appointment..all wrong...and will take me hours to sort out....the kicker is there is a note saying that my account is past due and they are going to send it to collections! Unfortunately I am going to have to report them to BCBS, it is ridiculous. The office staff had the same challenges. After having our past office fax twice and mail twice the records and receiving an "I don't know where they are" from the office staff I finally had to have them sent to me personally. Not acceptable. Again, the doctors are fine, but unless you have A LOT of free time and patience to deal with the billing and office staff find someone else. I have never had such a headache with a doctors office.

Today, I visited MD West One for a second opinion regarding a work-related injury affecting my…read moreright shoulder, arm, and hand, including symptoms of pain, swelling, purple/blue discoloration, and numbness. My goal was to gain clarity on my condition, as I previously felt I was not receiving clear answers--only recommendations for procedures--despite the impact this injury has on my ability to perform my job. The check-in process was efficient and professional. After being called back, I was weighed and taken to an evaluation room. Approximately ten minutes later, a nurse practitioner entered. She was friendly and took the time to ask detailed questions about the incident. She conducted an evaluation and asked whether my original provider had performed an X-ray of my hand or only a visual assessment. When I explained that only a visual evaluation had been done, she expressed concern that imaging had not been completed. She also stated that, based on her review of my chart, I did not have carpal tunnel syndrome but instead may have a rheumatoid autoimmune condition. This was new information to me and had not previously been communicated by my original specialist. I did note that my primary care provider at Methodist Hospital had once mentioned the possibility of an autoimmune issue but had not confirmed a diagnosis. The nurse practitioner indicated she would step out to conduct further research and return with additional information. Approximately fifteen minutes later, Dr. Jeffrey Tiedeman entered the room. He asked questions that I had already addressed and referenced my visit to the emergency room due to loss of feeling in my right hand. At that point, the experience shifted. He examined my hands and stated that an X-ray was needed to confirm a carpal tunnel diagnosis. I asked whether this could be performed during my visit, and he instructed me to follow up with my current provider instead. I explained that my current provider had not recommended or ordered an X-ray. I asked again for assistance, and my request was declined. It became clear to me that my concerns were not being fully addressed, and I did not feel supported in obtaining answers about my condition. Both the doctor and nurse practitioner then left the room without explanation and did not return. I waited approximately fifteen minutes before realizing the visit had concluded without closure, guidance, or next steps. This experience was disappointing, as I sought a second opinion to better understand my condition and receive appropriate direction for treatment. Unfortunately, the lack of communication and follow-through did not meet those expectations.

Visited this clinic recently. The staff were very professional, medical providers were very…read moreknowledgeable, polite, and helpful. The wait time was very minimal and my issues were taken care of. Overall, a great place to seek advice and receive proper medical treatment.

I recently gave birth at Methodist via an induction, and I was very happy with the entire process…read more Between the nursing staff and my OBGYN, Dr. Gernhart, I felt like I was in good hands and appreciated the transparency and input I had with how my labor progressed. The nursing staff on the recovery floor were eager to help us learn how to take care of our first baby, as we are pretty much clueless! And, and many people noted to us, the food was very good. The only recommendation I would have is for some more proactive accommodations for the dads/support people who stay with the new mom and baby. Totally get that the mom and baby are the patients, but little things like having two towels in the bathroom instead of one, would go a long way in making their extended stay easier too.

While this place is top notch for healthcare, I wanted to give a shout out to their cafeteria. The…read morehave an incredible amount of option to choose from...and at extremely reasonable prices. Highly recommend the pizza and sandwiches!

Was referred here by my nuerosurgeon. I saw Dr. Talmadge here and he was great! He did a…read moreprocedure on me and was sure to explain everything and made sure all of my questions were answered. I really like his laid back personality and sense of humor and of course his knowledge. His assistant Kaylie is super nice as well. Really every employee there is very nice!

I have been going to Dr Denman for years. He is personable, professional, knowledgeable and…read moreextremely patient. I have never felt rushed or made to feel like my time is less valuable than his. Dr Denman takes the time to explain every aspect of my treatment , medication or self care. And, according to him I have never asked a bad question. He has always been open to me seeking a second opinion, in fact has asked if I would like to get one. Even gone so far as to explain the benefits of a second opinion. His staff have always been professional. The office inviting and clean. He makes me valued as a patient, liked as a person and safe in his care. Thanks Doc ... you rock!

I have had multiple extremely negative experiences at this facility, and the pattern has been both…read morefrustrating and unacceptable. First, there have been persistent and unresolved paperwork issues. The front desk repeatedly failed to provide my insurance company with the correct forms, forcing me into an exhausting back-and-forth between the insurance provider and the clinic. As a patient, I was left to manage problems that should have been handled competently by the office staff. Second, my experience with the billing department was equally troubling. Although I was making consistent weekly payments, I was told that I was not paying the remaining balance quickly enough. I was given an ultimatum: either pay the full balance immediately or they would stop providing my medically necessary injections. Holding medical treatment hostage despite active payment arrangements is both unethical and distressing for a patient. Another serious issue involved a clear bait-and-switch. I was led to believe that my required medical injection would be provided for a $15 fee. As soon as I paid the fee, they applied it toward my outstanding balance instead and then denied me the injection, directly contradicting what I had been told. Finally, after completing bloodwork, I was left completely without communication or explanation regarding my results. I called multiple times and left messages that went unanswered. Instead of receiving my results, I was sent a final notice for payment, stating that if I did not pay, the account would be sent to collections. I left a message clearly stating that I was more than willing to pay once my bloodwork results were explained to me--but once again, I received no response. Overall, this has been a deeply disappointing experience marked by poor communication, billing pressure, and a lack of basic patient care and accountability. Lack of communication regarding bloodwork results: After completing my blood panel, I received no follow-up or explanation of the results. Despite calling multiple times and leaving messages, I was ignored. Instead of providing medically relevant information, the office sent a final notice demanding payment and threatening to send the bill to collections. I left a message stating that I was willing to pay as soon as my bloodwork results were explained to me, yet no one has returned my call.

Now, I must state that the last two phone calls I had with the office folk with Bellevue Family…read morePractice were with Jane, and she was very helpful. I believe I have never talked with "Jane" before this. Prior to these two phone calls I have experienced what every other person has experienced with the office help. Physicians have been awesome. I normally see Carmen, but have seen two others when he wasn't available. Just like all the other people on this review site, I waited 2 weeks for someone to call about my 6 month labs. No one called, told to log into portal, needed another two calls to get that figured out. Had more problems speaking to someone there and getting a nasty person on the other line. Told Carmen about this. Been going there for 20 years and if it weren't for Carmen, my entire family would stop going to Bellevue Family Practice in Bellevue. I pray that my experiences in the future are like the ones I experienced with Jane so I can come back to this site and give Bellevue Family Practice a much better review.

I get my lip flips done here for only $50! I am very impressed with how great this med spa is!…read more I only get lip flips done and it's a little bit of Botox in each side of the upper lip to relax the muscle to make your upper lip appear fuller! Stephanie is a great nurse to have for your lip flips, she loves to chat and she is the one who told me to get the Allē app and sign up to get free lip flips! I always feel cared for when I am at this spa!

The staff here are amazing and incredibly talented. If you're looking for physicians who truly…read morelisten, this group of doctors stands out for their professionalism and expertise in the procedures they perform. The entire team is considerate, helpful, and dedicated to providing excellent care. My experience with this group--especially with Dr. Hollins--has been outstanding. I highly recommend them