Most recently I came in for a birthday party. Very nice facility, caring staff. Lots of amenities…read morefor residents. Everything appeared very clean and updated. I don't have much experience with the care here but from others I know they are very happy with how they and their families are treated.

Very safe and caring environment for residents and staff. Offer so many different opportunities for…read moreresidents to do with their time. Always go the extra mile to help somebody in need

I have so much to say about Suncrest Hospice. Alli was the first person we met to…read more explain everything we needed to know. She was fantastic . Mom actually went with Suncrest because of Alli. Her CNA was Michelle and she came M-F. Michelle was awesome and fit in with the family. Showed us how to do everything and was very reassuring. Mom loved her. Madi was her nurse and wow! Madi, thank you for you. you are amazing!!!!!!!! You truly have a gift. Sarah and Reid were also involved and so kind. Mom was in hospice for about three weeks. But those weeks went smooth, stress free and mom was at peace. Our hearts are broken since we lost mom but, Suncrest made it easier. Thank you

Amazing staff and the care they deliver is the highest quality one can expect for end-of-life care…read more Thank you!

I was impressed the moment I stepped foot on the property of this facility which is conveniently…read morelocated in an area with many shops and close to attractions in Omaha. The apartments are impressive in size and design and are unlike any I have seen in similar facilities. From retirement apartments to assisted living to their memory unit they have not missed anything in the way of caring for their residents. The meals in the dining room are better than most restaurants I have eaten at. The staff are very attentive and focused on the safety and the happiness of the residents. The activities available are numerous and to see would keep anyone busy most of the day and are fun to participate in. during my recent 10 day visit with my parents and staying here with them I am confident they are in the best hands possible. I am very happy to see how well this facit;ity cares for its residents. I would HIGHLY recommend this facility to anyone looking for a safe and beautiful location to retire.

While Aksarben Village (Memory Care) may look clean and well-maintained, the care and workplace…read moreculture inside are deeply disappointing. I came in as agency staff (CNA), ready to work and treat residents with the respect they deserve, but instead of being welcomed, I was targeted. One particular med aide went out of her way to provoke me throughout my shift, nitpicking and creating issues where there were none. She eventually ran to the DON with a completely false accusation about my attitude, even though I followed every instruction she gave and made sure residents were well cared for. Her behavior was unprofessional, unwarranted, and ultimately reflected more on her than on me. Before I left, I still toileted the residents who needed care because at the end of the day, they are the reason I show up. I also spoke with my agency and another CNA, and both confirmed I wasn't the first person this had happened to. What got to me wasn't the workload--it was being disrespected for doing my job right. That kind of energy says a lot about the toxic culture there, and unfortunately, it's the residents who suffer most, like being left in soiled clothing for hours and completely ignored. There are a few kind and hardworking staff members there, but the lack of teamwork, compassion, and accountability overshadows the good. Families deserve to know that a nice building means nothing without safe, respectful care behind it.

I went here for a pre employment DOT physical. Different places conduct these differently. Some…read morerealize that people are trying to make a living and some are just wanna be hard-asses. Louis was awesome. Although he didn't do anything unethical to pass me, he allowed me extra time to get my blood pressure down. And it was lowered significantly by the time we took the last reading. He's very personable too, which helped me feel relaxed.

Their staff got me right in and everyone was very friendly…read more The chiropractor was super helpful. I would definitely recommend them!! (I went to the south Omaha location)

I have worked for Elk Ridge for nearly 5 years, and I love it! It has felt like home to me from the…read moremoment I walked in. It is a beautiful community with amazing staff in every department. The residents are happy, kind, and welcoming.

The staff at Elk Ridge is -- mostly -- very nice, particularly their on-staff nurse; however, just…read moreremember, they're still a business and their business is to make a profit. (I always felt like the truly helpful staff members were doing their best to make up for the staff members who were consistently less than helpful, notably the maintenance staff, the surly receptionist, and the operations director.) If you're in an apartment that's been renovated, you may enjoy living here. However if you're in an apartment that has NOT been renovated, go somewhere else. The prices are the same for the renovated apartments -- prices that predictably increase every year -- and the incompetent staff won't permanently fix anything that's broken in the non-renovated apartments, for example, a perpetually leaky faucet; a stained ceramic sink; a perpetually broken disposal; a refrigerator that produced no ice; and cheap vertical blinds that also often broke. These were all very basic things that greatly would have improved my parents' quality of life, but Elk Ridge refused to replace these items which, in the grand scheme of things, are relatively inexpensive. In the winter, they also inexplicably do not put down salt on the sidewalks -- it's Nebraska in winter...Putting down salt should be a daily SOP. While walking, I slipped and fell straight down on my shins and kneecaps -- several witnesses, thankfully, and thankfully I only sustained severe bruising that lasted ~three weeks. Elk Ridge is lucky I didn't break anything; I would have sued, no question. One of the residents told me she moved in, in circa 2019, and has watched the quality and level service decrease steadily, which is unfortunate. I got the sense she was strongly considering moving. Overall, I would not recommend. Live there at your own peril.