Thought it was the best my nails looked but my dip is chipping after 3 days! I'm very upsets not…read morejust one nail, 3 nails are chipping. $55 down the drain. Sorry Carlos, I thought it was the best my nails had ever looked. Not coming back.

Bought a $100 gift card over the phone and had it sent to my sister who is local. When I took my…read moremom and had her nails done, I was told that the card had expired. Sure enough. They'd given me 4 months to spend the money. No mention of an expiration date when I bought the card. I had to pay $30 for the service and lost the $70 that had been remaining on the card. Never again.

I was lucky enough to get a pedicure appointment the same day I called, which was great because I'm…read moreterrible at planning ahead for self-care things like this. I arrived a little early and was warmly greeted. My nail tech, Melissa, was just finishing with the client at her station and let me know it would be a few minutes, which I fully expected. When I got into the chair, the water temp was perfect, the chair was comfy, and the conversation was pleasant. Melissa did a great job on my feet - I felt so pampered! And, on an upcoming trip to Arizona, I was able to comfortably and confidently wear sandals because my toes were so cute! I will 100% go back to see Melissa again. In fact, knowing I have a go-to tech at a clean, comfortable salon may encourage me to do so more often.

I have gone here on and off over the years when I've been in the area. I recently came back from…read morebeing out of town and got a pedicure here for the first time in a while. It's just okay. As with anything some technicians are better than others. The technician I used to like the best in the past has left. For the most part they seem "bored" and don't try overly hard to do a good job. Also, when you book online the price that is quoted is not the price you get charged. I booked a "deluxe pedicure" and the description online said gel polish was included. I got charged an extra $10.00 for the gel at checkout. Could I have argued? yes, but it wasn't worth arguing over it so I just paid it and left. I always tip them too, even though they're mediocre. I've been there enough that I feel like they'd be more mediocre if I didn't tip. I feel like it used to be nicer here and now it's low average.

They can usually get me in right away, very rarely do I have to wait... but EVERY TIME I have to go…read moreback. Reasons include but are not limited to: different nail shapes on every nail, nail dust underneath the color, missed spots... this time, four girls came in for a 3:30pm appointment and as soon as they walked in my whole appointment was rushed. It's usually quiet, very friendly staff, but I think there's a reason there's only a few employees that work there :(

I usually go to Diamond and decided to try a few others around the Cedar Valley. It was a Sunday…read morebefore NYE and this mama needed a mani/ pedi. Not a whole lot of places are open on a Sunday, so I was surprised to find OMG open! They greeted me promptly, offered beverages, and were able to get me in with only a short wait! I then scheduled my daughter for the next weekend and she LOVED that they were able to do a design she found. (we get told what she chooses can be hard because her hands are small. So she's often disappointed) Not here though! They amazed her! I will definitely go again.

So my friend and I were in need of a little girl time and decided to go here based upon a…read morerecommendation from someone that I know who had some beautiful nails. We came in kind of late as a walk in so the only thing i disliked was that as soon as the nails were finished the lights were shut out and it was clear they wanted us gone....(it was Halloween so i kinda get the rush)....So we went in and immediately the lady at the front desk was welcoming and showed us her beautiful cat eye nails, and from that moment we were sold lol my friend got the cat eye in red with a black back and I got a different type of magnetic color...purple with a black back with like shimmer....they turned out incredible will be back.

Thank you for fixing my nails and dealing with my allergies! Cindy you def make these look…read moreexpensive when keeping it very affordable!

Staff is great. Atmosphere is fabulous. They are extremely great at their job…read more I have always had a great experience.

The service was awesome and I had an amazing pedicure from a guy but the lady that did my nails was…read moreterrible she kept telling me to relax and my nails are super grainy and there is a red streak though on of them

I have been going to Alter Ego for several years. My stylist is Ann and she does a wonderful job!…read more I recently consulted with her about dealing with my grey hair. She made some suggestions and then highlighted my hair. I think it looks fabulous. Her haircuts are awesome. I highly recommend Alter Ego and Ann.

First off it's only 4 people working in this little nice place. It was busy when I arrived but some…read morekind of way they got those pedicures done. I got the sweet pedicure lasted about 30 minutes total and it and I felt so good afterwards. The young lady that did my nails was absolutely gentle and took her time shaped and filed majority by hand and that's impressive. I paid $117 with tip included that's not to bad for me. I will be returning and I received a loyalty card and I love those things. I highly recommend in my break I will be going there plus the complimentary glass of wine wasn't to bad either...yes Iowa came thru on this outing. I'm a happy girl today.

i have been here twice, and each time they have messed up my nails, couldn't even get the french…read moretip right or my design, they are the reason i will be only using press ons.

Okay I normally don't do this but I'm doing it. Rant Alert…read more I went to Diamond Nails at 4:40pm, I was seated by 5pm and showed the nail tech a picture of what I wanted. See pic attached. He nodded and got to work. I thought it was odd that he did literally 1 coat of polish and sent me on my way. I got to my car and looked at my nails. They were completely see through, the hot pink polish that was previously on my nails was still on my nails and "coated" over. I also check their Facebook menu pricing, it said "full set with shellac polish, $40.00", I was charge $53.00 +tip. I walked back in and politely asked for a color change as I didn't not like the color provided and you could still see my old polish. They told me to take a seat and a lady came and got me. Instead of just using polish remover she complete shaved down my nails, re buffed them, and painted them the pink I had chosen. She proceeded to charge me $24.00 +tip for a color change. The owner/manager could tell I was not happy about this and handed me a $15.00 gift card, I went to use the gift card to pay for the polish change that should have been free since it wasn't done correctly the first time and the owner/manager proceeded to tell me I couldn't use the gift card until the next time I come. I'm screaming mad but am terrible at confrontation and don't want to "be a Karen". Ladies, learn from my mistake. Do NOT go to Diamond Nails in Waterloo. I have gotten my nails done for years and I have never paid almost $100.00 for a full set with pink polish (no designs). Okay rant over, thanks for listening.

I gave the artist the photo to do my nails and he didn't follow it much and the webs were done…read morewrong. I paid $80 for something that didn't look like the photo and barely looked at the reference at all. I thought this was pretty simple.. first time getting my nails done...

I'm here visiting and saw that the salons were open so decided to get mani/pedi after 16 weeks of…read morebeing in isolation from COVID-19. Everyone is wearing their mask so I felt ok and no one was in salon when I got here. Izzy had a lot of work to do to clean up my nails and did a nice job. She also used hot rocks when massaging my legs, very nice touch. I will come back when I'm in the area again to see Izzy and get pampered again.

Izzy and her staff did a wonderful job on my nails, as well as my bridal party, mother, and fiancé!…read moreWe couldn't have been happier with the service and the cleanliness of the salon. I loved that the salon had a lot of space so you could actually relax instead of getting bumped into and shuffling in and out of people. We will definitely be back again! Thank you for making my nails look their best on my wedding day!

I had a pretty decent regular pedicure done here about a week ago. One of my toenails has chipped a…read morelittle, but it's not awfully noticeable. The technician spoke very little English, but was pleasant and even funny at times. The massage chairs could've used a little instruction, but otherwise I felt the visit was well worth the $30.

I'm so happy they have closed , y'all I went there and I said to my bsf "you should go to diamond."…read moreThis lady said "oh you wanna go there then go" "they are mean there but go they do bad job" no Bitch my nails was ugly asf and they where supposed to be round but where ALL DIFFERENT SHAPES and they broke off in 2 days literally