I had a pretty frustrating experience trying to get basic information from this tax business. I…read morecalled to ask for a general price estimate for a simple W-2 filing (married filing jointly), and they couldn't give me any kind of ballpark figure. I wasn't expecting an exact quote, but some level of transparency would have been helpful. What was more disappointing is that I was told they wouldn't even be able to have someone call me to provide a general idea of pricing. Communication and transparency are pretty important when it comes to something as straightforward as tax preparation. I'm sure they may do fine work, but the lack of basic pricing info made it hard to move forward with them.

was very impressed with Jamie customer service , knowledge and help was Phenomenal. putting my…read moretaxes together finding the problems and fixing them. Great guy HIGHLY RECOMMEND.

Called office for an agent to give quote on garage liability policy to renew auto dealership…read morelicense, Called at 3 pm. JUly 25th. Female answering call said agent stepped out for quick break; I asked for return cal....and time was a constraint. NO CALL YESTERDAY---and no return call today. Either this agent "has too many clients/policies" to service them....or he didn't get message...or he got message and didn't care! NONE of these 3 options shows this agent to be competent....let alone professional. Would I trust him with my insurance needs? Ahhhhhh......N O f-ing way!

I can always count on top-notch service at Shaffer-Buck. They make insurance easy to understand and…read morealways search for the best price among their companies so I don't have to. Their agents are always friendly and take the time to answer my questions I have my life, car, and home insurance with them and will go to them for other types when the time comes.

muy bien agente contesta rápido y te ayuda en todo muy rápido muy buen servicio me ayudó con mi…read morenegocio de camiones y con mi poliza personal en verdad muy buen servicio gracias jessi

NO, Jason you are wrong! You are NOT my agent! - nice try…read moreto cover up saying you are concerned. What a joke.

From the owner: ID-485187 We provide custom insurance and financial services to the residents of Caldwell Idaho and…read morethe surrounding communities. We focus on the education and assistance of families. While executing our Mission we will provide exceptional customer service. Our goal is to be the Insurance and Financial Services agency of choice for our community. Our customers will leave feeling empowered. They will have the tools necessary to pursue their dreams and financial goals and we will help them design the plan that will get them there. We will be thought of by our insureds and customers with the following words: knowledgeable, experienced, educational, fun, clear, responsive, caring, flexible, transparent, and ethical.