These guys are a waste of time. They ignored the amounts I wanted and tried to up sell me. They…read morewere $1500+ more than the company I was looking to replace.

I reached out to Ballenger for my insurance needs because it's close to home and family owned and…read moreoperated. I received such superior customer service from Carter. I was inquiring about my auto and he suggested we take a look at home as well. Not only did he save me a ton of money, he was able to add protections I didn't have. I highly recommend Ballenger Insurance for all of your insurance needs. Thank you, Carter!

Ethical behavior and not retaliating against a long term customer by canceling their insurance when…read morethey were found out to have screwed up paperwork and getting called on it. Not to mention having the office manager suggest the customer commit insurance fraud and getting called on it as well. If a zero or negative 5 could be given they'd get it.

J.C. has helped me with my insurance policy for the last year with things from running out of gas…read moreand sending me roadside assistance, updating my address, and always making sure I get the most bang for my buck. Thank you for your timely responses and making my stressful days so much easier!

Nathan is the worst agent I have ever dealt with. I started the claim online and wasn't able to…read moreshow all the frame damage and completely got HOSED by this guy. Very rude and NO help to me. HES JUST LOOKING TO TAKE YOUR MONEY LIKE HE DID MINE.

This office has some of the best agents I've ever interacted with! Everyone is super friendly and…read morewelcoming. They have great prices on home and auto insurance too!

Randon Clayton is a very knowledgeable and genuinely nice man…read more I can't tell you how pleased I am with my auto and home policy Less than 1/2 what I was paying in Georgia with progressive

Phillip provides exceptional customer service and brings a comprehensive knowledge of insurance,…read moreoffering confident guidance tailored to your specific needs.

Without Jeremy I wouldn't be an Allstate customer. He has gone above and beyond what any insurance…read moreagent has ever done for us. We have approximately 8 policies with him so our situation is complicated and though he is not the agent on record on some of the policies he has taken a lot of time and energy to fix the problems the other agents created. I can not recommend him enough!

I have switched my car, homeowners and personal insurance over to Jeremy at Allstate. He was very…read morequick to give quotes that suited my needs and saved me money. They gave me outstanding service and made you fell comfortable, not to mention they had knowledge in the programs. The office made you feel very welcome and accommodating. I would highly recommend you give them a call and see for yourself.

Jared has been my insurace agent for nearly two decades and you could not ask for a better agent…read moreand staff! All of his employees are pleasant to work with and get things done immediately! Everything from vehicle insurance to life insurance, his crew has your back! Aylin recently assisted me with homeowner's insurance and she was wonderful to work with! I cannot thank her enough for her patience and skills in getting me exactly what I needed, and being willing to explain all the little details.

Jared Stokes is my new Insurance Agent!!!!!!! He's helped me…read moreevery step of the way, provided me with my own copies of everything I needed for my Vehicles Insurance Information. He explained everything I needed and more. He really cared about the services he provide. I'm am 100% satisfied so far and I look forward to working with him in the future. 5 Stars FOR SURE!!!!!

Went out of her way to help trying to locate my deceased brother's insurance company/Policy/agent…read moreas I (sister/Executor) had NO info because he did EVERYTHING on line and was completely paperless!

They were a great help getting my policy started. They are a lot cheaper than my other policy I…read morehad.

I called to get some information on insurance. The receptionist transferred me to an agent. The…read morephone rang and rang. I waited for over 8 rings. No voice mail. Called the receptionist back and asked for a manger. She seemed to only know her first name and no one could respond to my call. This is not a company you want to work with. This is a terrible first impression. From the reviews it sounds like it used to be a good company but changed hands. I can see why it got poor reviews. If they can't even handle an introductory phone call, how on earth are they going to handle your insurance!

Northwest Insurance Brokers is a great company! They offer incredible customer service and are…read moreextremely knowledgeable.