Absolutely horrible experience. For a building marketed as a luxury apartment, the quality of…read moreservice and management was completely unacceptable. Fridge and freezer were not properly functioning for months despite repeated maintenance requests. Months where the water from our sinks and shower ran brown, and management was unresponsive and dismissive. Management communication was consistently poor, and resolving even basic issues was unnecessarily difficult. Do not live here! I would not recommend this building to anyone expecting a "luxury" apartment or even a functioning living space.

From the owner: Brand new luxury apartments in East Harlem, NY! Now leasing. No appointment necessary. Walk-ins…read morewelcome.

0 out of 10, 0 being terrible and 10 being great:…read more affordable apartment: 8 laundry/gym/backyard: 4 building maintenance: 5 security: 0 Only today 4 different people got their packages stolen in one of their location in Harlem me being one of them. I called the office and while someone took notes of what happened no follow up call were returned. ANY STRANGER CAN ENTER THE BUILDING AT ANY GIVEN TIME OF THE DAY because their INTER PHONE SYSTEM IS BROKEN

I'm a tenant for over 3 years. I won't even get into the continuous issues related to the…read more building. However I will say that I maintain my apartment to a certain standard, there was a flood in my apartment due to a neighbor leaving running water. My rug was damaged in the process but saved a lot of furniture by absorbing and creating a barrier to keep the water from getting further into my apartment. This occurred in February, I've been calling down the general manager for my building and the insurance claims specialist, whom never responded. I emailed. It's shameful that people have jobs but don't want to do them effectively. Especially when you're serving others and providing services that adhere to their shelter! I have receipts, I won't be chasing, I'll just go to small claims court. Any apartment rentals you see from this management company, keep scrolling. Save yourself the trouble. Terrible service, there are a few good employees in the office and maintenance workers who are helpful, but they are overworked too and don't have all the answers. The upper management don't value the tenants nor their impact. 0 stars

Management is awful!!! If you're a young adult, especially a…read morefemale and/or a student who is looking for an apartment, do not move in here! Wesley and Mason are awful, they don't care about their tenants and consistently try to screw you over. There's never a doorman, constant break-ins, police constantly being in the building due to violence. Again, I strongly recommend not to rent here for your own safety and mental wellbeing.

This was my grandmother's apartment building. She passed away at home. When I told management she…read morepassed away, the first thing that was said to me was here is the procedure. She said I had 2 weeks to turn in the keys to get the security deposit back. Which I had no interest in. My mind was still trying to wrap around the idea that my grandma just passed away a few hours ago. This was a little over a year ago but it still hurts how cold they were. On top of that I wanted to keep her repast in the community room but couldn't because staff had the space decorated for a personal Halloween party. I was even more hurt and I shut down mentally. They treated my grandma like she never existed. This is a senior citizen building and I expected more compassion. I remember when my grandmother moved in there 19 years ago and said welp this is the last place I will be moving to and my heart dropped back then.

For the moment they don't seem to return phone calls, and I've left messages and number of times…read moreinterested in viewing his space and no one calls me back

Issues with hot water in the fall and winter. sometimes it takes over 20-25 min for the water…read moretemperature to be hot enough to shower or you'll go several weeks without hot water. And the elevators are always broken. The apartment is nice. But people have a basic right to hot water all year round. And working elevators. perhaps it's time for an audit.

Savoy Park is rapidly deteriorating under the current management. It is clear that no one in the…read moremanagement office is taking responsibility for the condition of the property, as it continues to worsen each day. The grounds are consistently covered with dog feces, broken tree limbs are scattered throughout the property, and worn, damaged signage remains posted across the community. These conditions reflect neglect, create safety hazards, and diminish the quality of life for residents. If immediate corrective action is not taken and accountability is not established, this property is at risk of becoming officially doomed. Savoy Park deserves proper care, maintenance, and leadership, and residents deserve a safe and well-maintained environment. I strongly urge management to address these issues without further delay.

This is the worst place I have ever lived. This management staff is absolutely criminal. They…read morerefuse to do repairs. They leave tenants living in uninhabitable conditions. They then turn around and blame the tenants for issues that they've created. They neglected to repair my dishwasher and my sink in my kitchen for 18 months which resulted in Black moldy water inside the dishwasher that would not drain as well as a clogged sink that I could not get repaired. This led to creating flies and all sorts of other issues and they blame all of that on me when they're the ones responsible for fixing these things. When my toilet was broken for 3 months, halfway through I called and I asked the receptionist if I could use the laundry room bathroom, she told me that they're not required to provide me with a toilet. Shocked and in awe I said well what do I do do I defecate in the lobby. She told me she doesn't suggest that I do that then we hung up and then they called a SWAT team to my apartment saying that I threatened to commit a mass shooting. Since then they have consistently accused me of being a terrorist in court documents. They've attempted to try evicting me claiming that I threw a dishwasher out of my window. They claim that I throw wild sex party so that I have naked people running up and down the hallway which is absurd my apartment's not even big enough for something like that. They make false statements in court. They are absolute criminals deserving of prison. The horrendous nightmare that I have endured over the past 4 years at the hands of this management team is outstanding it's like nothing I have ever experienced before. And the worst part about it is is that management has changed people at least four times since this all began and when a new team comes in they are trained they are specifically trained about me as a person so that they can begin pushing forward the same exact propagandizing to dismantle my credibility and my life. The people who are now reporting these claims are people who will know we're even near this property when the alleged events took place. But they are simply based off of hearsay treating as if it is real. There have been conversations where I'm standing there talking to the person and then out of nowhere they literally start telling me that I'm being violent when I'm just having a conversation not in any way whatsoever showing violence. I'll say something to the effect of clearly you don't even know what violence is if you're calling this violence, then they say now that's you making friends. Nobody's making threats to these people they have a cognitive difficulty. Do not move here. To the people reviewing who say that all of the bad reviews are lies, you are full of it. People start out their reviews by saying oh I just recently moved here or I just moved here 3 weeks ago and this place is so wonderful. Yeah I bet it is but when that eight years passed I wonder what you were thinking by then. I wonder what you were thinking when your dishwasher broke or when you needed anything repaired and suddenly they're going to do it they make the appointment to do it and then they tell you oh well we can't do that anymore because whatever it is and here you can insert flooring during dishwashers refrigerators whatever it is how suddenly magically become discontinued and they no longer able to get it now they've got a back order it. Then when they back order it and they finally do get it someone takes it someone other person in maintenance comes along and takes a thing that was meant for you that you said at home for five days now waiting for them to install and they don't install it because it was giving away and that'll happen two or three times. Then finally maybe a year into it after you made your first request they'll finally do it.. They get court orders from a judge and a court that they initiated the proceeding they asked to go to court thinking that they're going to be able to evict somebody based off of lies and nonsense and then when they get a judgment that is not what they wanted they just completely ignore it as if it doesn't exist like they don't have to obey the law they think that they outrank the judge. The maintenance director here actually literally said to my face on camera knowing that he was being recorded that he supersedes the judge. It's absurd it's absolutely ridiculous.. Anyone who says living here is a good experience is either being paid by this company or has been here for 3 days.

Have a massive amount of respect for Emily, Jacob, Mike and this team. My partner and I were in…read moresearch of a home together in New York City and this team helped make finding a spot at a great building possible. We truly put them through the ringer, throwing a million questions at them and looking for alternative options where we could find them. They took this all in stride. Never wavered in their patience and were able to help us find the right spot at the right price. That is rare for brokers in NYC. Most would move onto the next applicant, but not these folks. If you are working with this team, you can trust them to truly make something work that will be in your best interest. Special shout out to Jacob who really put in the work with the two of us. He really grinded this one out & we really appreciated it.

My roommates and I worked with Chad Rosow as our realtor, and he was amazing! He helped us secure…read moreour dream apartment in the city, and he was very attentive and quick in his communication. He was very patient and helped us from our first phone call to touring and to signing our lease.

I love walking thru this place! Its exciting and creepy at the same time. I have scouted and…read more photographed alot of items inside of here over the past few years and have had items purchased/leased by/for clients for numerous projects (i.e. renovations, movie/video sets and photoshoots). If you are budget-conscious, dont look to buy anything here. The owner is not rude. He's busy. Ive spoken to him once, briefly during my initial visit. Any other time Ive visited, he's been pre-occupied, which was fine with me. Ive never had a personal convo with him, but hes done business with me over the years via proxy.

My wonderful vintage wrought iron door from Demolition Depot was just installed by Promaster Gates…read more It's spectacular and cost exactly what I expected something this lovely to cost. I couldn't be happier or more satisfied with both companies. Ilona at Demolition was so helpful and patient with me. She went out of her way to help navigate what would or wouldn't work for my project. She she spent loads of time to find the perfect solution to my unique security problem. She was candid and had loads of amazing tips for the care and feeding of old wrought iron. This project would have stalled without her. The pictures show the iron door in the second stage. Final painting will happen when the weather warms up. Thanks Ilona it's been a great experience. You have so many beautiful things, I want more!