Wow! well, I have to say the past year I have had three missing packages from other places and I…read morewent tothis Dupont Rd Fort Wayne UPS store not in the right state of mind honestly as i was a tad worried but all three ladies there made me feel OK they assured me they would box the heavy package properly. They did not ridicule me, they did not act unprofessional, they did not get offended, they did not act or respond in any negative way to my anxious behavior!! They were AWESOME!! and told me my package will get there safely and they double taped the box .. they have now regained a customer. I have not been there for a year. I will be going back to this location. I love the people they have working there now.! not to mention the line was wrapped around the door before they even opened. They handled everything so well and with a calm friendly smile...major kudos to them. I'm serious.!!!

Yes, this store is very busy but the people working there are amazing and keep it moving, it's not…read moretheir fault people come unprepared. Every time I go there I tell them what a great job they are doing!

This FedEx location deserves 10 stars!!! We have interacted with different staff members here and…read morehave always head a pleasant experience. They are eager to help, kind, and they offer great suggestions based on their expertise. I like the variety of services it provides and amount of supplies that you can purchase. It is a one stop shop for shipping of basic office needs. Wendy is outstanding! She really is an expert in both the shipping and office services. I will go out of my way to go to this location just to work with her! Highly recommend!

I drove into Fort Wayne to this Fed Ex Office location two weeks ago because I needed to send a…read morecorrected title to Carvana. There was an error and they needed it corrected as my brothers car was sold to them before my family moved out of Florida. They sent us the paperwork that needed it corrected via FedEx and they sent a prepackaged fedex envelope for us to use. We came in, gave it to the employee and we were gone in fIve minutes. Quick, efficient service. What can be better than that?

Friendly service and convenient drive thru window. They have lots to offer…read more Parking isn't a hassle if you choose to go inside.

Love this place! Super friendly and knowledgeable folks. It's obvious that the owners understand…read morewhat great customer service should be.

**DUSTIN VIRAG** AT THE PAKMAIL IN FORT WAYNE, INDIANA (he owns this business) CLAIMS HE IS THE…read moreONLY PERSON WHO HAD ACCESS TO MY BAG AND THAT THERE WAS NO CASH. HE DID NOT HAVE ANY VIDEO FOR THE TIME HE WAS ALONE WITH OUR BAG AND THIS WAS APPARENTLY THE ONLY OPPORTUNITY FOR CASH TO BE STOLEN. **THEY WILL NOT IN ANY WAY FIX THIS EVEN IF WE HAVE PROOF THE CASH WAS IN THE BAG WHEN PAKMAIL PICKED IT UP FROM THE HOTEL.** So we went to Indiana this weekend. One of our bags was left behind and it happened to have cash in it. We contacted the hotel and no one had even been in our room yet. They listed off the contents of the bag for me including the exact amount of cash. It was all there. The hotel required that the bag be sent back using PakMail through their hotel's stated policy. I contacted PakMail as the cash was not in it at pick up and they told me they never received the cash. According to PakMail they keep 24-hour surveillance so I contacted the police department regarding my issue and they are following up on the video at both locations. Only PakMail should have had any contact with the bag after it left the hotel. PakMail went through all of the contents of the bag and removed everything from the bag. They stored the contents of my bag separately from my bag. They did this without first asking for consent despite being provided with my name and phone number as it was already identified as our belongings. I would strongly recommend avoiding this company as their staff seemed deceptive. When I called in they did not verify who I was but the lady attending the phone (without me providing my name or what kind of bag it was - not even providing a date yet) stated that no cash came with my items and they do not have it. Additionally, they did not verify the person picking up my bag in any way. The hotel has been very accommodating regarding this issue and is reviewing their camera footage; however, PakMail has been evasive and was not even taking me seriously at all until I filed a police report.

I used Pak Mail to ship several auction wins for me. The costs may come off as high, but it's very…read moreclear that they have invested time and labor and proper packing materials to get the item to you in tact. Peanuts and quality boxes, are not cheap and it was obvious that care went into the packing. I would definitely use them again. They definitely raise the bar for other shippers to follow. Highly recommend!

Expected package said delivered asked for proof shows no delivery to my porch and nothing deliveredread more

They micromanage carriers to level frustration. If you don't answer emails straight away they will…read morethrow a fit then dock pay, give you bad reviews.

Extremely poor service. The guy in the store looked extremely annoyed to see a customer and was…read moreleast bothered to help. Demanded to see my ID before providing any service. Not sure, what's the hiring criteria for this joint. Please stay away

I've used several different print companies for my business. Some are a tad cheaper, but things…read morejust don't come out how I expect. I took my quickly done photoshop file to here (which print companies don't prefer), and didn't expect it to be perfect. It just looked great and I really appreciate the thought and speed that goes into the work. Simple copies and cutting is not as easy as it looks. All my Christmas cards look perfect and I really appreciate the extra thought to make it even and professional looking.

I hired MVM for a 2-1/2 hour away move -- coming from a 2-story apartment complex townhouse, going…read moreinto a condo. Devlin and Christian were friendly, productive and professional and went the extra mile on a number of things. (For example, Devlin carried my full cat litter box down the stairs and Christian tried to remove my computer monitor stand to pack it.) I had a pretty big move, but they kept at it with good spirits and got me into my new place by 4. I've used several different moving companies in the past 10 years, and MVM was my best experience. They charge by the hour (not by weight or space), so I was glad they were mindful about time. They demonstrated care for my things. I would definitely recommend this company.

We hired MVM Moving & Storage to move our 2-story home based on a quote for two trucks, three…read moremovers, and 6 hours of labor. On moving day, only one truck arrived, creating major space and efficiency issues. The crew worked slowly, overused plastic wrap, packed the truck carelessly, and several items were damaged during the move. Because one truck wasn't enough, my husband and I had to make five additional trips across town ourselves. The move took over 8 hours, and during delivery the driver allegedly damaged our brand-new driveway while backing in. Boxes were also unloaded without regard to room labels, creating additional frustration. After nearly two weeks of trying to resolve the issues, MVM denied responsibility for the damages and failed to provide a satisfactory solution. While the company claims it conducted an internal review, we feel it has refused to take accountability for the actions of its crew. Overall, our experience was marked by poor preparation, property damage, damaged belongings, and a lack of customer service. Based on our experience, we cannot recommend MVM Moving & Storage and encourage others to carefully research their options before hiring them.

I have always had a great experience here! The staff is extremely friendly and always try to find…read moreyou the best deal. I feel like it is reasonably priced and very convenient. They even offer a punch card where you can get a package for free. There are some toys and gifts to choose from in the store, as well as packaging materials. They sell envelopes, boxes, and packing tape. They ship nearly everything!! I use this place to ship things quite often. I just wish they took Amazon returns too!

I decided to visit this location because Kroger didn't have what I needed. This empty location…read morecharged me $18 to sent one envelope. One week later I went to the USPS and they charged me $7.50 for the same envelope. They are a rip off and scam artist. Stop going to this place so they can go out of business and a better business can move in.