This is my go to spot when shipping or returning things…read more This review is specifically for a return experience. My SHEIN return was definitely not a "happy" return, but Miss Christine turned it around. I messed up the process more than once...and she was patient, calm, and so kind through all of it. From scanning a bunch of items to juggling multiple QR codes. Even as the owner, she made me feel welcomed, not like an inconvenience. That kind of customer care really stands out. Thanks Christine and team for always helping me!

My daughter and I both use this for our amazon returns. The staff is always helpful. They are also…read morepatient when dealing with "Karen" customers that I've witnessed.

My experience has always been excellent with the staff helping to choose the best shipping option,…read moreincluding USPS. They measure and weight the package, and give the estimated delivery dates along with the price of each carrier. I also use Pak Mail for shredding financial papers: they had a locked bin that is picked up by a shredding service.

The lack of professionalism here is astounding. The diva working the register this morning doesn't…read moreknow how to talk to customers at all. I went in to mail a flat rate usps box. He told me the least expensive method was to use FedEx. When I POLITELY pointed out that it was a flat rate box (with a less expensive shipping price than I was being quoted) he puts a hand on his hip and says, "Yeah, if you go to the post office. We're not them." I returned later to get a key made and luckily got someone else to help, although ultimately I wasn't able to get the key either. At least he was reasonably human. I wasn't upset by the lack of service, but there is an appropriate way to speak to potential customers. I'm leaving two stars instead of one because I haven't had this issue before. Maybe he woke up on the wrong side of the bed or something, but I doubt I'll return.

Extremely poor service. The guy in the store looked extremely annoyed to see a customer and was…read moreleast bothered to help. Demanded to see my ID before providing any service. Not sure, what's the hiring criteria for this joint. Please stay away

I've used several different print companies for my business. Some are a tad cheaper, but things…read morejust don't come out how I expect. I took my quickly done photoshop file to here (which print companies don't prefer), and didn't expect it to be perfect. It just looked great and I really appreciate the thought and speed that goes into the work. Simple copies and cutting is not as easy as it looks. All my Christmas cards look perfect and I really appreciate the extra thought to make it even and professional looking.

I use Goin' Postal for both business and personal needs! Both Q & Hammad always greet their…read morecustomers with the biggest smile, utmost energy, massive respect, and make shipping anything extremely fun! Goin' Postal does an excellent job of getting you in and out in a speedy manner and I feel confident leaving my shipments with them each time. Will definitely continue to use regularly and recommend to anyone with shipping needs.

I have rented trucks on many occasions from them and both Hamad and Q are always a pleasure to work…read morewith. I don't have to hassle with whether the truck will be there, the cost or the return of it. They are always thorough, friendly and professional. They came highly recommended to me and I highly recommend them to anyone!

**DUSTIN VIRAG** AT THE PAKMAIL IN FORT WAYNE, INDIANA (he owns this business) CLAIMS HE IS THE…read moreONLY PERSON WHO HAD ACCESS TO MY BAG AND THAT THERE WAS NO CASH. HE DID NOT HAVE ANY VIDEO FOR THE TIME HE WAS ALONE WITH OUR BAG AND THIS WAS APPARENTLY THE ONLY OPPORTUNITY FOR CASH TO BE STOLEN. **THEY WILL NOT IN ANY WAY FIX THIS EVEN IF WE HAVE PROOF THE CASH WAS IN THE BAG WHEN PAKMAIL PICKED IT UP FROM THE HOTEL.** So we went to Indiana this weekend. One of our bags was left behind and it happened to have cash in it. We contacted the hotel and no one had even been in our room yet. They listed off the contents of the bag for me including the exact amount of cash. It was all there. The hotel required that the bag be sent back using PakMail through their hotel's stated policy. I contacted PakMail as the cash was not in it at pick up and they told me they never received the cash. According to PakMail they keep 24-hour surveillance so I contacted the police department regarding my issue and they are following up on the video at both locations. Only PakMail should have had any contact with the bag after it left the hotel. PakMail went through all of the contents of the bag and removed everything from the bag. They stored the contents of my bag separately from my bag. They did this without first asking for consent despite being provided with my name and phone number as it was already identified as our belongings. I would strongly recommend avoiding this company as their staff seemed deceptive. When I called in they did not verify who I was but the lady attending the phone (without me providing my name or what kind of bag it was - not even providing a date yet) stated that no cash came with my items and they do not have it. Additionally, they did not verify the person picking up my bag in any way. The hotel has been very accommodating regarding this issue and is reviewing their camera footage; however, PakMail has been evasive and was not even taking me seriously at all until I filed a police report.

I used Pak Mail to ship several auction wins for me. The costs may come off as high, but it's very…read moreclear that they have invested time and labor and proper packing materials to get the item to you in tact. Peanuts and quality boxes, are not cheap and it was obvious that care went into the packing. I would definitely use them again. They definitely raise the bar for other shippers to follow. Highly recommend!

Friendly service and convenient drive thru window. They have lots to offer…read more Parking isn't a hassle if you choose to go inside.

Love this place! Super friendly and knowledgeable folks. It's obvious that the owners understand…read morewhat great customer service should be.

This FedEx location deserves 10 stars!!! We have interacted with different staff members here and…read morehave always head a pleasant experience. They are eager to help, kind, and they offer great suggestions based on their expertise. I like the variety of services it provides and amount of supplies that you can purchase. It is a one stop shop for shipping of basic office needs. Wendy is outstanding! She really is an expert in both the shipping and office services. I will go out of my way to go to this location just to work with her! Highly recommend!

I drove into Fort Wayne to this Fed Ex Office location two weeks ago because I needed to send a…read morecorrected title to Carvana. There was an error and they needed it corrected as my brothers car was sold to them before my family moved out of Florida. They sent us the paperwork that needed it corrected via FedEx and they sent a prepackaged fedex envelope for us to use. We came in, gave it to the employee and we were gone in fIve minutes. Quick, efficient service. What can be better than that?

Wow! well, I have to say the past year I have had three missing packages from other places and I…read morewent tothis Dupont Rd Fort Wayne UPS store not in the right state of mind honestly as i was a tad worried but all three ladies there made me feel OK they assured me they would box the heavy package properly. They did not ridicule me, they did not act unprofessional, they did not get offended, they did not act or respond in any negative way to my anxious behavior!! They were AWESOME!! and told me my package will get there safely and they double taped the box .. they have now regained a customer. I have not been there for a year. I will be going back to this location. I love the people they have working there now.! not to mention the line was wrapped around the door before they even opened. They handled everything so well and with a calm friendly smile...major kudos to them. I'm serious.!!!

Yes, this store is very busy but the people working there are amazing and keep it moving, it's not…read moretheir fault people come unprepared. Every time I go there I tell them what a great job they are doing!

We used My Movers for a local move in Fort Wayne from an apartment and storage unit to a house…read more They charge by the hour and they worked quickly and professionally. They were careful and polite. This was during the Covid-19 shut down and most of them were wearing masks even though it wasn't required. We worked with another moving company recently to move from California to Indiana and it was a nightmare. I checked reviews carefully before hiring My Movers and was rewarded with a much happier experience. They even put down floor runners to protect our new home. We would definitely call them again. Thank you, guys!

My movers was very efficient. I've used two men and truck before and they were a little slow. The…read moreguys at my movers worked hard and fast. No complaints