Great little central hotel at very reasonable rates, tucked away from the busy shopping Ganterie…read morestreet at the back of its pretty courtyard. Cozy decor with old pictures of Rouen 100 years ago, and a fireplace inside. I think that most rooms are rather small but they are all nice (except the one on the ground floor, to be avoided because their kitchen fridge is on the other side of the wall, so the noise is ridiculous). The continental breakfast has suffered from the subpar bakery across the street which supplies them. The bread used to be nice but now it's very mediocre. The tea, freshly squeezed OJ and the farmer yogurt are still excellent, though.
They also do a brisk lunch service (most savory dishes are just OK, but the Normand chicken is nice), and they have great home-made desserts which they serve all afternoon long, with tea or coffee. Service is a little rough around the edges but still bearable. I have only one issue with them: they play the same Diana Kroll CD non-stop, from morning to evening, every day. I don't know how the staff cannot go nuts.
As a hotel and tea room, I give them 4 stars (too bad their Wifi only works on ground floor, and they have very few TV channels); as a restaurant, I give them 3 stars (it's still a good option for a lunch in town, particularly on a Monday, when most places are closed).