Thank you Fendi team, you are simply the best. I was able to work with James Smith and the team at…read moreFendi London to locate a rare piece of Fendi signature earrings that were unavailable here in the United States. Again, the team was just exquisite. They built rapport, executed their standard process for international ordering, and created communication channels that would allow me to have a personal experience every step of the way. From handling the not-so-known areas of courier shipping, packaging, handling, and other related challenges with purchasing remotely, the team enabled us to pull off this (birthday) gift with ease. Not only did the package arrive in time (at a very good price), but the team truly supported me through all working hours and whenever I had a question. I would recommend Fendi for any gift, for any experience for your loved ones, and obviously, for amazing luxury fashion. Thank you all! You are sincerely appreciated.

Fantastic customer service. When I walked in they opened the door for me and greeted me. When I…read moreasked for some particular items the sales assistant brought me practically the whole shop and was very polite and helpful. Some great prices in the sale too. However Like all Fendi stores it has a unique decor and a fab collection The only thing that, in my opinion, could be better was the men's collection.

I wanted to surprise my girlfriend with a new pair of UGG boots but I wasn't entirely comfortable…read morein knowing which to get, he sales lady was very friendly and took her time to help me choose the right ones. I never felt rushed even though other customers came in after me and was very impressed with the service. The boots I got were perfect!

I really enjoyed the service from Rachel. It was a very busy day at the store and we waited outside…read morein the cold, but it was worth it. She was always there for us, and thought of creative ways to serve us.

Very helpful staff but not a lot of selections, luckily I knew exactly what I wanted anyway so it…read morewas just a matter of fit and color choice

Very friendly and helpful staff. I must have tried on three coats before determining they didn't…read morehave the model I was looking for. No attitude, no problems; just good customer service and "thanks for coming in". Cheers to having the right sort of employees!

I really enjoyed my shopping experience in here. The staff were very nice and helpful and I got a…read moregreat new outfit for a party that I am attending next month.

While I am very impressed with the quality of the shirt, I needed to send it in to their…read moremanufacturer to tailor it further. Their customer service did not reply to my initial request. When I sent in a request again, they replied they could help me with it, and asked for further details. I promptly supplied these, and never heard back, despite two further followup emails over the course of several weeks. For a high-quality and expensive shirt, I found their customer service to be unprofessional.

I was sent the wrong item in an online order. I contacted the merchant to return the item and never…read morereceived a response. Strongly recommend avoiding at all costs.

So happy with my experience here. Was helped by Laura who showed me products I wanted to see, but…read morealso showed me products she thought I'd like based on the conversations we were having! And she did all this even when I said I wasn't purchasing anything that day but looking in advance. I left the store so happy purely because of Laura and the excellent experience she gave me, and I would happily return just to be served by her!

Just received the most amazing customer service from a lady that helped me get the perfect fitting…read moreclothes. Really special and I am now sold on GAP again.

Very happy with the service that i received. The items that i ordered arrived in good time after…read moreadvice from the team. Arrived in good order.