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    ETMC First Physicians

    1.0 (1 review)
    Closed 7:30 am - 5:00 pm

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    9 years ago

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    Whitehouse Family Medical

    Whitehouse Family Medical

    2.5(2 reviews)
    5.7 mi

    I've only had one appointment so far, but my experience has been positive. She was kind, patient,…read moreand took the time to answer all of my questions. It's clear she cares about her patients and is attentive to their concerns. Since this is still a new relationship, I'm giving 4 stars for now, but I'm optimistic that as we continue working together, it'll become a 5-star experience.

    Absolutely do not recommend. My first 2 virtual appointments, the provider was late. First time 15…read moreminutes, second time 45 minutes. My 3rd appointment, I did not receive a link prior to the appointment time or at the appointment time. Had to look around for a number to call. The link wasn't sent until after my scheduled appointment. When I spoke to the receptionist, she assured me she would contact the provider and the provider would reach out to either send a link or reschedule. I asked would the reschedule cost additional and was told there would not be any additional charge. 6 1/2 hours later, lady from the office called to let me know it would be an additional charge of $25 for a reschedule. Completely unfriendly and unprofessional. Glossing over the fact that the link was not sent well after my appointment time and telling me I refused to take responsibility for the fact I did not reach out until 15 minutes after the scheduled appointment. She became angry and combative when I question why I would be responsible for the provider sending the link after the appointment time and I had to scramble around trying to find the link and a number to call because I didn't have the link. Yes, it took 15 minutes. Due to the fact they pre charge the client, there is no incentive to ensure the client receives service. So, I'm now out of pocket for $99 and no service. There are many other places that provides the same service without the unprofessional attitude.

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    Whitehouse Family Medical
    Whitehouse Family Medical
    Whitehouse Family Medical

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    UT Health East Texas Long-Term Acute Care - ETMC Tyler, center of the regional system of hospitals in communities large and small.

    UT Health East Texas Long-Term Acute Care

    2.0(36 reviews)
    4.0 mi

    I was in the UT Tyler hospital for phyc reasons. The nurses lie to the patients. Ignore the…read morepatients. They denied me medical care. The doctors did not keep proper medical records. The nurse that was giving medication in the mornings, during the week, did not give me all the doctor prescribed medication. I asked to see a medical doctor for some issues, that needed to be taken care of before the issues got serious, I was lied to for 4 days, and denied medical care. The floor nurse at the same time frame, lied to me as well. The othet patients their were complaining about the same thing. I have talked to others from 3 months prior, and they were given the same disrespect. The head social worker lied to me more than 3 times. I brought up to him one of the times, and he started yelling at me. I stayed calm the whole time. I checked myself in, and tried to leave. The floor nurse, who I spoke of earlier, said to me that I had to fill out some paperwork, that barely let you put 2 lines, inorder to leave. This was even though I fulfilled the doctor's requirement inorder to leave. This floor nurse told me that the doctor said since I was all in to doing some programs, that was being forsed on me, and changed my mind, that I was a danger to myself or others. This was said even though I expressed more than one concern about the programs. I had made other arrangements, also to see a my medical doctor, and they said I was a danger because I changed my mind. I asked the floor nurse if that was legal. She responded, to the yes or no question that was asked twice, with the phrase, "That's just the way it is." And, she did this with attitude. So, then I asked was it legal or hospital policy. She then replied that it was legal,and gave me more attitude. I was respectful the whole time. They don't even follow their own hospital's policy. The only people their that treated the patients with respect and dignity were the tecks and the people who did group therapy. I've also heard of this sane disrespect, from others, about going to there emergency room, and that was for just medical reasons. If you are thinking of choosing this hospital, I would do what others and myself are doing, and boycott UT Hospital of Tyler.

    Just as you will read with other reviews, I would give zero stars if could as well. Went there for…read morelower abdomen pain and bloating, was admitted in the ER. Saw 1 Doctor, who diagnosed me with appendicitis, then about 10-20 Resident physicians during my whole stay in the hospital, each 1 had a different diagnosis for me. Many of their medical processes were done in a poor, sloppy manner, despite most of the nurses were great!!! Resident Physicians and Doctors have ZERO bedside manners!!!! I was very uncomfortable by the ever-changing diagnosis and discharged myself the next day!!! I was never given a legit diagnosis, this place should not be allowed to be supposedly caring for the lives of people!!!!

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    UT Health East Texas Long-Term Acute Care
    UT Health East Texas Long-Term Acute Care
    UT Health East Texas Long-Term Acute Care - Great Hosptial.

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    Great Hosptial.

    ETMC First Physicians - familydr - Updated May 2026

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